1. Introduction
The NATFIRE NP20 Smart Ear Cleaner Stick is an advanced wireless otoscope designed for safe and precise ear examination and earwax removal. Equipped with a high-resolution camera and smart features, it provides a clear view of the ear canal directly on your mobile device. This manual will guide you through the setup, operation, and maintenance of your NP20 device.
2. Package Contents
Please check the box to ensure all items are present:
- 1 x Smart Visual Cleaning Rod NP20
- 1 x Protection Cover
- 5 x Ear Tip Accessories (various types)
- 1 x User Manual
- 1 x Charging Cable
3. Specifications
| Feature | Description |
|---|---|
| Brand | NATFIRE & EENJOY |
| Product Name | Smart Ear Cleaning Rod |
| Model | NP20 |
| Gyroscope | 5 Axis Smart Gyroscope |
| Working Frequency | 2.4GHZ |
| Pixel | 4 Million Pixels (400W) |
| Lens Diameter | 3.6mm |
| Battery Life | About 40 Minutes (continuous use) |
| Working Temperature | -10°C to 50°C |
| Charging Time | 1 hour |
| Battery Capacity | 230mAh |
| Input Parameters | 5V-0.4A |
| Material | Soft PC, Stainless Steel |
| Waterproof Rating | IP67 |
| Compatibility | Android, iOS |
4. Setup Guide
Follow these steps to set up your NP20 Smart Ear Cleaner Stick:
- Download the App: Scan the QR code provided in the included manual or search for the designated app (e.g., "enjoy-xxxx" or similar as indicated in the manual) on your device's app store (Google Play Store for Android, Apple App Store for iOS). Download and install the application.
- Power On the Device: Press and hold the power button located on the top of the NP20 device for 3-5 seconds until the indicator light turns on.
- Connect to Wi-Fi: On your smartphone or tablet, go to your Wi-Fi settings. Find and select the Wi-Fi network named "enjoy-xxxx" (or similar, as indicated by your device). Connect to this network. No password is usually required.
- Launch the App: Open the installed application on your device. The app should automatically connect to the NP20 device, displaying a real-time view from the endoscope.
5. Operating Instructions
The NP20 is designed for safe and versatile use. Always operate with care and ensure a clear view on your connected device.
5.1. Ear Cleaning
- Attach a suitable ear tip accessory to the endoscope.
- Gently insert the endoscope into the ear canal while observing the live feed on your device.
- Use the 5-Axis Smart Gyroscope for precise positioning and 360-degree angle recognition to navigate the ear canal safely.
- Carefully remove earwax using the attached ear tip. Avoid pushing wax deeper into the ear.
- The built-in LED lights provide illumination for a clear view.
5.2. Multi-functional Use
Beyond ear cleaning, the NP20 can be used for various health care examinations:
- Mouth Examination: Inspect teeth and gums.
- Nose Examination: Check nasal passages.
- Pet Examination: Safely examine the ears, mouth, or nose of your pets.
5.3. Safety Features
- Intelligent Temperature Control: The otoscope maintains a temperature similar to the human body (approx. 77°F/25°C) to prevent discomfort or injury. The device body temperature is approximately 85°F/29.4°C.
- Anti-Slip Design: The device features an anti-slip design to prevent accidental slippage during use.
- Protection Cover: Use the protective cover to secure the ear rod and prevent loosening.
- Safe for Children: The device is designed to be safe for children aged three years and older, allowing parents to monitor the cleaning process.
6. Maintenance
6.1. Charging
The NP20 features a 230mAh battery. Connect the provided charging cable to the device and a suitable USB power source. A full charge takes approximately 1 hour and provides about 40 minutes of continuous use, or up to one month of typical usage.
6.2. Cleaning the Device
The NP20 is IP67 waterproof, allowing for easy cleaning. After each use, gently clean the ear tip and the endoscope lens with a soft, damp cloth or alcohol wipe. Ensure the device is dry before storing. Do not submerge the entire device in water for extended periods.
7. Troubleshooting
- Device not turning on: Ensure the device is fully charged. Press and hold the power button for 3-5 seconds.
- Cannot connect to Wi-Fi: Make sure the device is powered on and your phone's Wi-Fi is enabled. Try restarting both the NP20 and your mobile device. Ensure you are connecting to the correct Wi-Fi network (e.g., "enjoy-xxxx").
- No image in the app: Verify that the Wi-Fi connection is established. Close and reopen the app. Check if your device's operating system is compatible (Android/iOS).
- Poor image quality: Ensure the endoscope lens is clean and free of debris. Check your phone's display settings.
8. User Tips
- The NP20 is easy to install and use, offering good resolution for effective earwax removal.
- The device is compatible with both Android and iOS smartphones and tablets.
- Always use the appropriate ear tip for the task and ensure it is securely attached.
- For optimal performance, keep the lens clean before and after each use.
9. Warranty and Support
For warranty information, technical support, or service inquiries, please refer to the contact details provided in your product packaging or on the official NATFIRE website. Keep your proof of purchase for any warranty claims.
