SONOFF S26R2ZB ZigBee Smart Plug Instruction Manual

1. Introduction

The SONOFF S26R2ZB is a series of ZigBee smart plugs available in UK, DE, and FR standards. These smart plugs allow users to instantly convert traditional electrical outlets into smart, controllable sockets. Designed to integrate seamlessly into a smart home ecosystem, the S26R2ZB can interact with other smart devices, enabling automated actions such as temperature-triggered on/off functions.

A key feature of the S26R2ZB is its ability to function as a ZigBee router, extending the signal range within your ZigBee network and mitigating issues caused by long distances between devices. It connects directly to various ZigBee compatible hubs, including the SONOFF ZBBridge, Amazon Echo 4th generation, Samsung SmartThings Smart Hub, and Philips Hue. The plugs are also compatible with devices featuring built-in smart hubs, such as the Amazon Echo 4th generation.

With the SONOFF S26R2ZB smart plug, you gain the convenience of controlling your home appliances from anywhere, at any time, enhancing your home automation experience.

2. Product Overview

The SONOFF S26R2ZB smart plug offers a range of functionalities to enhance your smart home:

• Remote Control: Manage your connected devices from anywhere using the eWeLink app.
• Voice Control: Compatible with voice assistants like Amazon Alexa for hands-free operation.
• Smart Scheduling: Create schedules and timers to automate your devices, such as turning on a coffee machine in the morning or lights in the evening.
• Custom Scenes: Set up custom automation scenes based on environmental conditions or other smart devices (e.g., turn on a fan if temperature exceeds 28°C, or a humidifier if humidity drops below 45%).
• ZigBee Router Functionality: Extends the range of your ZigBee network, ensuring stable communication for all connected devices.
• Status Sync & Share Control: Keep track of device status and share control with family members.

SONOFF S26R2ZB ZigBee Smart Plugs (UK/DE/FR) with APP Remote Control

SONOFF S26R2ZB ZigBee Smart Plug, showing supported hubs: SONOFF, Amazon, Samsung, Philips.

3. Specifications

Three different SONOFF S26R2ZB plug types: UK, DE, and FR.

Specifications for S26R2ZBTPE (EU Type E) Smart Plug.

Specifications for S26R2ZBTFG (UK Plug) Smart Plug.

Specifications for S26R2ZBTFPF (FR Type F) Smart Plug.

4. Setup

Follow these steps to set up your SONOFF S26R2ZB ZigBee Smart Plug:

1. Download the eWeLink App: Search for 'eWeLink' in your smartphone's app store (Google Play Store for Android or Apple App Store for iOS) and install it.
2. Power On: Plug the S26R2ZB smart plug into a standard wall outlet.
3. Pairing with ZigBee Bridge:
   • Ensure your ZigBee Bridge (e.g., SONOFF ZBBridge) is powered on and connected to your network.
   • Open the eWeLink app.
   • Select the ZigBee Bridge you wish to connect the smart plug to.
   • Tap the "Add" button within the Bridge's interface in the app.
   • On the S26R2ZB smart plug, long-press the pairing button for approximately 5 seconds until the Wi-Fi LED indicator changes in a cycle of two short flashes and one long flash. Release the button.
   • In the eWeLink app, select "Quick Pairing" and follow the on-screen prompts to complete the pairing process. Keep the device close enough to the hub during pairing.
   • Once successfully added, you can rename the device in the app.
4. Adding Sub-devices (if applicable): If you are adding the S26R2ZB as a sub-device to an existing ZigBee network via a Bridge, select the Bridge in the eWeLink app, tap "Add" to add a sub-device, and follow the pairing instructions for the S26R2ZB.

Quick User Guide steps: Download App, Power On, and Pairing with eWeLink.

5. Operating Instructions

Once your SONOFF S26R2ZB smart plug is set up, you can control it using various methods:

• Manual Control: Press the physical button on the smart plug to toggle power on/off.
• App Control: Open the eWeLink app, navigate to your device list, and tap the power icon next to the S26R2ZB to turn it on or off.
• Voice Control: If integrated with Amazon Alexa or other compatible voice assistants, use voice commands such as "Alexa, turn on the kettle" (assuming the kettle is plugged into the smart plug and named appropriately).
• Scheduling and Timers: In the eWeLink app, access the device settings to set up one-time, recurring, or countdown timers for automated power control.
• Scene Automation: Create custom scenes in the eWeLink app to automate actions based on triggers from other smart devices (e.g., a temperature sensor).
• ZigBee Router: The plug automatically acts as a ZigBee router to strengthen your network. No specific action is required for this function once paired.

Control your home devices from anywhere, ensuring peace of mind.

Utilize voice commands with Alexa for convenient control.

Automate your daily routines with smart scheduling.

Create personalized scenes for automated home control.

The smart plug functions as a ZigBee router to extend network coverage.

6. User Tips

• Network Stability: For optimal performance, ensure your ZigBee Bridge is centrally located and within a reasonable range of all connected devices.
• Device Naming: Use clear and simple names for your smart plugs in the eWeLink app, especially if you plan to use voice control. This makes commands easier to remember and execute.
• Power Monitoring: While not explicitly stated for this model, many smart plugs offer power monitoring. Check your app for this feature to track energy consumption of connected devices.
• Firmware Updates: Regularly check for and install firmware updates for your smart plug and ZigBee Bridge through the eWeLink app to ensure compatibility, security, and access to new features.
• Overload Protection: Be mindful of the maximum load capacity (e.g., 16A, 3680W/4000W depending on model) and avoid connecting appliances that exceed this limit to prevent damage or safety hazards.

7. Troubleshooting

If you encounter issues with your SONOFF S26R2ZB smart plug, consider the following:

• Device Not Responding:
  • Check if the smart plug is properly plugged into the wall outlet and receiving power.
  • Verify that the connected appliance is working correctly when plugged directly into a standard outlet.
  • Ensure your ZigBee Bridge is online and functioning.
  • Check the distance between the smart plug and the ZigBee Bridge. If too far, consider adding another ZigBee router or repositioning the Bridge.
• Pairing Issues:
  • Make sure the smart plug is in pairing mode (LED indicator flashing as described in the setup section).
  • Bring the smart plug closer to the ZigBee Bridge during the pairing process.
  • Ensure your eWeLink app is updated to the latest version.
  • If repeated attempts fail, try resetting the smart plug to factory defaults (usually by holding the pairing button for a longer duration, refer to specific product documentation if available) and attempt pairing again.
• Voice Control Not Working:
  • Confirm that the smart plug is successfully linked to your voice assistant (e.g., Alexa) account.
  • Check the device name in both the eWeLink app and your voice assistant app to ensure they match and are easily recognizable.
  • Verify your voice assistant device is online and responding to other commands.
• Intermittent Connectivity:
  • This could indicate a weak ZigBee signal. Utilize the S26R2ZB's router functionality by placing it strategically to strengthen the mesh network.
  • Check for potential interference from other wireless devices (e.g., Wi-Fi routers, microwaves) operating on similar frequencies.

8. Maintenance

To ensure the longevity and optimal performance of your SONOFF S26R2ZB smart plug, follow these maintenance guidelines:

• Cleaning: Disconnect the smart plug from the power outlet before cleaning. Use a soft, dry cloth to wipe the exterior. Do not use liquid cleaners, aerosols, or solvents.
• Environment: Avoid exposing the smart plug to extreme temperatures, high humidity, or direct sunlight. It is designed for indoor use only.
• Avoid Water: Do not immerse the device in water or expose it to dripping or splashing water.
• Proper Usage: Do not overload the smart plug beyond its specified maximum wattage/amperage. Ensure the connected appliance is in good working order.
• Storage: If storing the device for an extended period, disconnect it from power and keep it in a cool, dry place.

9. Warranty and Support

For warranty information, technical support, or service inquiries, please refer to the official SONOFF website or contact your retailer. Keep your purchase receipt as proof of purchase for warranty claims.