1. Introduction
The TWS G11 Wireless Gaming Headset is designed for an immersive audio experience, whether you're gaming, listening to music, or engaging in outdoor sports. Featuring Bluetooth 5.0 connectivity, a durable waterproof design, and a comfortable in-ear fit, these earbuds provide high-quality sound and reliable performance. The included charging case ensures your headset is always ready for use.
Image: TWS G11 Wireless Gaming Headset and Charging Case, illustrating strong compatibility with Bluetooth devices.
2. Package Contents
Please check the box for the following items:
- One pair of TWS G11 Bluetooth Headsets
- 1 x Charging Case
- 1 x Charging Cable
- 1 x User Manual (this document)
- 2 x Replaceable Ear Pads Set
3. Specifications
| Bluetooth Version | 5.0 |
| Wireless Type | Bluetooth |
| Communication | Wireless |
| Style | In-ear |
| Bluetooth Transmission Range | Up to 10 Meters (33 feet) |
| Charging Case Battery Capacity | 300 mAh |
| Headphone Battery Capacity | 40 mAh (each earbud) |
| Working Time | Approximately 2-5 hours (per charge) |
| Total Playtime (with charging case) | Approximately 30 hours |
| Charging Time (Case) | Approximately 1-2 hours |
| Standby Time | Approximately 150 hours |
| Material | Plastic |
| Waterproof Rating | IPX4 (Resistant to splashes from any direction) |
| Operation Mode | Buttons |
| Active Noise-Cancellation | No |
| Volume Control | Yes |
| Control Button | Yes |
| Compatibility | Android, iOS, Microsoft, Tablet, 99% of Bluetooth-enabled phones. |
| Certification | CE |
Image: Diagram listing nine key functions: Low latency, Dual mode, HD microphone, Long battery life, Gaming performance, Speaker unit, Bluetooth, Compatible device.
Image: Details on battery life, showing approximately 30 hours total playtime with the charging case, 4 recharges, and 2 hours charging time for the case.
4. Key Features
- Wireless Bluetooth 5.0: Enjoy stable and efficient wireless connectivity with low power consumption.
- Waterproof Design (IPX4): Resistant to sweat and splashes, making it ideal for outdoor activities and sports.
- In-Ear Style: Provides a comfortable and secure fit for extended wear.
- HD Microphone: Equipped with intelligent noise reduction technology for clear communication, isolating environmental noise.
- Dual Mode: Seamlessly switch between Game Mode (low latency for gaming) and Music Mode (SBC HD decoding for high-fidelity audio).
- Long Battery Life: Up to 5 hours of playtime on a single charge, extended to approximately 30 hours with the portable charging case.
- Independent Earbud Use: Both left and right earbuds can be used separately and paired independently with Bluetooth devices.
- Smart Button Controls: Easy-to-use buttons for managing playback, calls, and modes.
- HIFI Sound Quality: Features a full-frequency HIFI moving iron speaker unit for rich, surging sound and automatic equalizer adjustment.
Image: Diagram illustrating HD Microphone with intelligent noise reduction technology and a frequency response graph showing noise reduction before and after.
Image: Illustration of the Dual Mode feature, offering a Game mode with no delay and a Music mode with SBC HD decoding.
Image: Diagram showing internal speaker unit components and an automatic equalizer adjustment graph for music and movies.
5. Setup Guide
5.1 Initial Charging
Upon receiving your TWS G11 headset, it is crucial to perform an initial charge. Due to long-term transportation, the earbuds and charging case may be completely discharged.
- Place both earbuds into the charging case.
- Connect the charging cable to the charging case and a suitable USB power source.
- Charge the charging case with the earbuds inside for at least 30 minutes before first use. The indicator lights on the case and earbuds will typically show charging status.
Image: Earbuds charging inside the case, showing power transfer.
5.2 Pairing with Your Device
The TWS G11 earbuds support automatic pairing between themselves and then with your Bluetooth-enabled device.
- Ensure both earbuds are charged.
- Open the charging case. The earbuds will automatically power on and attempt to pair with each other. You should see indicator lights flashing on both earbuds.
- On your mobile phone or other Bluetooth device, go to the Bluetooth settings.
- Search for available devices and select "G11" (or similar name) from the list.
- Once connected, the earbud indicator lights will typically stop flashing or change to a steady light.
- If only one earbud connects, refer to the Troubleshooting section for re-pairing instructions.
Image: Diagram explaining "Both ears are primary eyes" feature, showing Bluetooth transmission left/right headset synchronization compared to traditional wireless right ear transmission.
6. Operating Instructions
6.1 Basic Controls
The TWS G11 earbuds feature smart button controls on each earbud. Specific functions may vary slightly, but common operations include:
- Power On/Off: Automatically power on when removed from the case and power off when placed back in. Manual power on/off may be available via long-pressing the control button.
- Play/Pause: Single press the control button on either earbud.
- Next Track: Double press the right earbud's control button.
- Previous Track: Double press the left earbud's control button.
- Answer/End Call: Single press the control button during an incoming call or active call.
- Reject Call: Long press the control button during an incoming call.
- Volume Control: (Specific gesture not detailed, typically long press or multiple presses on one earbud, or controlled via connected device).
- Voice Assistant: Triple press the control button (functionality may vary by device).
6.2 Switching Modes (Game/Music)
The headset supports a dual-mode feature for optimized performance.
- Game Mode: Provides ultra-low latency for a synchronized audio-visual experience during gaming.
- Music Mode: Utilizes SBC HD decoding for high-fidelity sound, enhancing your music listening experience.
To switch between modes, refer to the specific instructions in the quick start guide or experiment with pressing the control button multiple times (e.g., triple press or long press a specific earbud).
Image: Earbuds in use during gaming, emphasizing high-speed transmission efficiency for distinguishing in-game sounds like gunfire and footsteps.
7. Maintenance and Care
- Cleaning: Use a soft, dry cloth to clean the earbuds and charging case. Do not use harsh chemicals or abrasive materials.
- Water Resistance: The earbuds are IPX4 rated, meaning they are resistant to splashing water. Do not submerge them in water or expose them to heavy rain. Ensure they are dry before placing them back in the charging case.
- Storage: Store the earbuds in their charging case when not in use to protect them and keep them charged. Avoid extreme temperatures.
- Charging: Use the provided charging cable and a standard USB power adapter. Avoid using damaged cables or chargers.
Image: Earbuds with water splashes, demonstrating IPX7 level protection (Note: Product specs state IPX4).
Image: Earbuds and charging case, highlighting sweat and rain prevention, suitable for active use.
8. Troubleshooting
8.1 Earbuds Not Connecting to Each Other (Only One Earbud Works)
This is a common issue. The earbuds need to pair with each other before connecting to your phone.
- Forget Device: On your phone, go to Bluetooth settings and "forget" or "unpair" the "G11" device.
- Reset Earbuds: Place both earbuds back into the charging case. Close the lid, wait a few seconds, then open it again.
- Re-pair Earbuds: Take both earbuds out of the case simultaneously. They should automatically enter pairing mode and attempt to connect to each other. Wait for their indicator lights to synchronize (e.g., one earbud's light stops flashing, or both flash in a synchronized pattern).
- Connect to Phone: Once the earbuds are paired with each other, re-enable Bluetooth on your phone and search for "G11" to connect.
- If the issue persists, try fully charging both earbuds and the case, then repeat the steps.
8.2 Earbuds Not Turning On
- Ensure the charging case and earbuds are fully charged.
- Place earbuds in the case, close the lid, then open it again to activate them.
8.3 No Sound or Low Volume
- Check the volume level on both your connected device and the earbuds.
- Ensure the earbuds are properly connected to your device. Try disconnecting and reconnecting.
- Make sure the earbuds are clean and free of debris that might block the sound.
8.4 Headset Not Charging
- Ensure the charging cable is securely connected to both the case and the power source.
- Try a different charging cable or power adapter.
- Check for any debris in the charging port of the case.
9. User Tips
- Sound Quality: Many users appreciate the clear and enjoyable sound quality for both music and calls.
- Gaming Performance: The low-latency Game Mode is particularly beneficial for mobile gaming, allowing for better synchronization of audio and visuals.
- Initial Charge: Always perform the recommended 30-minute initial charge for the charging case and earbuds to ensure optimal performance from the start.
- Independent Use: Remember that each earbud can be used independently, offering flexibility for calls or listening with one ear free.
10. Warranty and Support
For warranty information, technical support, or service inquiries, please refer to the documentation provided at the point of purchase or contact the retailer/manufacturer directly. Keep your proof of purchase for any warranty claims.
