1. Product Overview
The Dooya DM28LEQ 2N is a compact, rechargeable battery-powered tubular motor designed for automating window coverings such as motorized shutters and electric blinds. It is specifically engineered to fit into 38mm diameter tubes, offering a convenient and wire-free solution for home automation.
2. Safety Information
- Read all instructions carefully before installation and use.
- Ensure the motor is fully charged before first use to optimize battery life.
- Keep the motor and remote control away from water and excessive moisture.
- Do not attempt to open or repair the motor yourself. Refer to qualified personnel.
- Ensure the motor is securely installed within the blind or shutter tube to prevent accidents.
3. Setup and Installation
3.1 Initial Charging
Before the first use, it is critical to fully charge the motor's internal battery. This ensures optimal performance and longevity of the battery.
- Connect the motor to its charger.
- Charge the motor for a minimum of 15 hours for the very first charge.
- Subsequent charges may take less time depending on battery depletion.
3.2 Motor Installation
This motor is designed for integration into a 38mm diameter tube, typically found in motorized shutters or electric blinds. Specific installation steps will vary depending on the design of your blind or shutter system. It is recommended to:
- Consult the installation guide provided with your specific blind or shutter system.
- Ensure the motor is correctly inserted and secured within the tube.
- Connect any necessary wiring (e.g., for charging or external controls, if applicable) according to the system's instructions.
- If you are unsure about the installation process, seek assistance from a qualified professional.
4. Operating Instructions
The Dooya DM28LEQ 2N motor is typically operated via a remote control (if purchased as "motor with remote") or a compatible wall switch/smart home system. The basic operation involves controlling the up, down, and stop functions of your motorized window covering.
4.1 Remote Control Operation (if applicable)
If your package included a remote control, follow these general steps:
- Pairing: Refer to the remote control's specific instructions for pairing it with the motor. This usually involves a sequence of button presses on both the motor (if it has a programming button) and the remote.
- Up/Open: Press the 'Up' button to raise the blind/shutter.
- Down/Close: Press the 'Down' button to lower the blind/shutter.
- Stop: Press the 'Stop' button to halt the movement at any desired position.
- Setting Limits: Most motorized systems allow setting upper and lower travel limits. Consult your blind/shutter system's manual for instructions on how to program these limits using the remote.
Ensure the remote control's battery is functional for proper operation.
5. Maintenance
5.1 Battery Charging
The motor's rechargeable battery will require periodic charging. The frequency depends on usage. When the motor's performance degrades (e.g., slower movement, reduced power), it's an indication that charging is needed.
- Connect the motor to its dedicated charger.
- Charge until the indicator light (if present) shows a full charge, or for several hours.
- Avoid completely draining the battery frequently to prolong its lifespan.
5.2 Cleaning
- Wipe the exterior of the motor with a soft, dry cloth.
- Do not use abrasive cleaners or solvents.
- Ensure no liquids enter the motor housing.
5.3 Storage
If storing the motor for an extended period, ensure it is fully charged before storage and recharge it every few months to prevent deep discharge and battery damage.
6. Troubleshooting
- Motor not responding:
- Check if the battery is charged. Recharge if necessary.
- Ensure the remote control (if used) has fresh batteries and is properly paired.
- Verify all connections are secure.
- Motor moving slowly or weakly:
- The battery may be low. Recharge the motor.
- Motor making unusual noises:
- Stop operation immediately.
- Check for any obstructions in the blind/shutter mechanism.
- If the noise persists, contact customer support.
For persistent issues, refer to the Warranty and Support section.
7. Specifications
The following table details the technical specifications of the Dooya DM28LEQ 2N Tubular Motor:
| Feature | Specification |
|---|---|
| Model Number | DM28LEQ 2N (also referred to as DM28LEQ 2/28) |
| Voltage | DC 12V |
| Power | 13W |
| Current | 1.10A |
| Torque | 2Nm |
| Speed | 28 r/min |
| Weight | 0.961 kg |
| IP Rating | IP20 |
| Certification | CE |
| Origin | Mainland China |
| Compatible Tube Diameter | 38mm |
| Approximate Length | 65 cm |
8. Warranty and Support
This product is sold by COJA BLINDS SHAOXING KEJIA BLINDS CO. Store, which has been operating since August 31, 2015, with a 100% positive feedback rating.
8.1 Return & Refund Policy
The seller offers a return and refund policy. For detailed terms and conditions, please refer to the specific policy provided at the time of purchase or contact the seller directly.
8.2 Delivery Guarantee
The product is covered by a delivery guarantee which includes:
- A $1.00 coupon code if delivery is delayed.
- A full refund if the package is lost.
- A full refund if items are damaged upon arrival.
- A full refund if there is no delivery within 60 days.
8.3 Customer Support
For any questions, technical assistance, or warranty claims, please contact the seller directly through the platform where the purchase was made. Provide your order number and a detailed description of the issue for prompt assistance.
