1. Introduction
The King Pump Automatic Condensate Removal Pump is designed for efficient and energy-saving drainage of condensate from air conditioning systems. Equipped with a safety switch, this mini water pump ensures reliable operation and prevents overflow. This manual provides essential information for the safe installation, operation, and maintenance of your King Pump unit.
2. Safety Instructions
- Read this instruction manual carefully before any installation or operation.
- Ensure the device is completely stopped and disconnected from power before installation or maintenance.
- Verify that the power supply voltage and frequency match the specifications of the pump.
- Do not pour water directly into the device to avoid malfunction.
- Avoid using the device in environments containing flammable gases.
- Do not pour corrosive liquids into the device.
- Ensure the device is installed airtight and stable to prevent leaks or damage.

3. Package Contents
Please check the package for the following items:
- King Pump Condensate Removal Unit (1x)
- Instruction Manual (1x)
- Outlet Plastic Tube (3 meters) (1x)
- Hanging Board (1x)
- Expansion Screws (2x)
- Power Line (1x)

4. Specifications
The King Pump condensate removal pump is available in two main models: Small Hippo 2 and Water Genius. Key specifications are detailed below:
| Feature | Small Hippo 2 | Water Genius |
|---|---|---|
| Material | ABS | |
| Power Supply/Frequency | 220~240V 50/60Hz | |
| Tonnage | <2.5t | <3.5t |
| Max. Discharge Head | 3M | 6M |
| Electric Current | 7.7W/0.21A | 16.5W/0.074A |
| Noise (<1m) | 23dB | 35dB |
| Weight | 0.6kg | 0.98kg |
| Discharge Pipe Size | Ø4.3 x Ø6.5mm | |
| Container Capacity | 335ml | 259ml |
| Dimensions (L x W x H) | 17.7 x 9 x 14cm | 18 x 8 x 14cm |
| Ambient Temperature Range | 0°C ~ 50°C Max | |
| Structure | Submersible Pump | |
| Pressure | Low Pressure | |
| Usage | Water | |
| Certification | CE | |

5. Product Overview
Familiarize yourself with the main components of your King Pump condensate removal unit:

- Power cable: Connects the pump to the electrical supply.
- Water intake: Where condensate enters the pump.
- Water outlet: Where processed water exits the pump through the discharge pipe.
- Motor: The driving force for pumping water.
- Water bottle (Reservoir): Collects condensate before pumping.
- Overflow hole: An emergency outlet to prevent water overflow in case of pump failure.
- Backplane jack: Connection point for mounting the unit.


6. Installation
The King Pump is designed for easy and simple installation, typically taking only about 5 minutes to complete. No drilling or wall breaking is generally required, making it suitable for various interior settings.
Installation Steps:
- Mounting: Use the provided hanging board and expansion screws to securely mount the pump unit in a suitable location near your air conditioning unit. Ensure the pump is level and stable.
- Connect Water Intake: Connect the condensate drain line from your air conditioning unit to the water intake port of the King Pump. Ensure a secure and airtight connection.
- Connect Water Outlet: Attach the provided 3-meter outlet plastic tube to the water outlet port of the pump. Route the tube to a suitable drainage point, ensuring there are no kinks or obstructions. The check valve design prevents water setback.
- Power Connection: Connect the power line to the pump's power input. The main power conversion plug is designed with a water-proof inlet power hole covered with a baffle for enhanced safety. Ensure the power cord is tight and the device is stable.
- Final Check: Double-check all connections for security and ensure the pump is stable before powering on.

7. Operating Instructions
The King Pump is an automatic condensate removal pump. Once properly installed and connected to power, it will operate automatically as condensate accumulates.
- Automatic Operation: The pump features an internal float switch that detects the water level in the reservoir. When the condensate reaches a predetermined level, the pump will automatically activate to discharge the water.
- Safety Switch: The integrated safety switch provides an additional layer of protection, preventing overflow in case of pump malfunction or blockage.
- Check Valve: A built-in check valve prevents condensed water from flowing back into the drainage pipe, ensuring efficient and one-way discharge.
8. Maintenance
Regular maintenance helps ensure the longevity and efficient operation of your King Pump.
- Monthly Inspection: Visually inspect the pump, intake, and outlet tubes for any signs of blockage, leaks, or damage.
- Cleaning the Reservoir: Periodically clean the internal water reservoir to prevent the buildup of sludge, algae, or debris that could affect the float switch or pump performance. Disconnect power before cleaning.
- Check Connections: Ensure all electrical and plumbing connections remain secure and free from corrosion.
- Float Switch Check: Manually test the float switch by gently raising and lowering it (with power disconnected) to ensure it moves freely and is not stuck.

9. Troubleshooting
If you encounter issues with your King Pump, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Pump runs continuously | Water level too high; float switch stuck. | Check water level. Disconnect power and free the float switch. Clean the reservoir if necessary. |
| Pump does not pump water | Water inlet/outlet blocked; pump damaged. | Check and clear any blockages in the intake or discharge pipes. If the pump is damaged, contact support. |
| Water leakage | Loose connections; damaged tubing/housing. | Tighten all connections. Inspect tubing and pump housing for cracks or damage. Replace if necessary. |
| Pump does not turn on | No power; faulty float switch; pump malfunction. | Check power supply and connections. Ensure the float switch is not stuck in the 'down' position. If issues persist, contact support. |
10. User Tips
- Application Specificity: This pump is primarily designed for air conditioning condensate drainage. If you intend to use it for other applications, such as condensing boilers, please verify compatibility with the manufacturer to ensure proper function and safety.
- Regular Cleaning: To prevent common issues like float switch sticking or reduced pumping efficiency, make sure to clean the reservoir and check for blockages regularly.
11. Warranty and Support
Your King Pump unit comes with a warranty card included in the package. Please refer to the card for specific warranty terms and conditions.
For technical support, troubleshooting assistance beyond this manual, or warranty claims, please contact the seller or manufacturer directly. Provide your model number (Small Hippo 2 or Water Genius) and any relevant purchase information when seeking support.
Manufacturer/Brand: HOWHI / King Pump
Seller: nebula nine Refrigeration tool Store





