1. Introduction
The Xprinter XP-365B is a versatile thermal printer designed for both label and receipt printing. It offers multiple connectivity options including USB, Bluetooth, and Ethernet, making it suitable for various personal and professional applications. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your printer.
2. Package Contents
Before you begin, please ensure all items are present in the package:
- Xprinter XP-365B Thermal Printer Unit
- Power Adapter
- Power Cable
- USB Cable
- Driver CD
- User Manual (this document)
3. Setup Guide
3.1. Connecting the Printer
- Connect the power adapter to the printer and plug the power cable into a suitable electrical outlet.
- Connect the printer to your computer using the provided USB cable. For Ethernet models, connect an Ethernet cable to your network. For Bluetooth models, ensure Bluetooth is enabled on your mobile device or computer.
3.2. Driver Installation
For Windows operating systems, download the appropriate driver from the official Xprinter website:
- Driver Download Link: https://www.xprintertech.com/drivers-2
- Select and download the "Driver of 2 inch, 3 inch barcode printer".
- Follow the on-screen instructions to complete the installation.
For mobile Bluetooth printing, install the Xlabel app on your mobile device:
- Xlabel App Download Link: www.kidesion.com/driver.html
3.3. Loading Paper
- Open the printer's top cover.
- Insert a roll of thermal paper (labels or receipts) with the printing side facing up.
- Ensure the paper is aligned correctly and close the cover firmly.
3.4. Selecting Print Mode (Label/Receipt)
The XP-365B supports both label and receipt printing. The mode can be changed directly on the printer:
- To change mode: Press and hold the 'Pause' key, then turn on the power. When you hear two beeps, release the keys. The printer will print its current mode. Press the 'Feed' key to toggle between label and receipt modes.
4. Operating Instructions
4.1. Basic Printing
After installing the drivers and loading paper, you can print from your application. Ensure the correct printer driver (e.g., 365B driver for labels, XP-80 or POS-80 driver for receipts) is selected in your software's print settings.
4.2. Mobile Printing (Bluetooth)
For mobile printing, use the Xlabel app. Pair your mobile device with the printer via Bluetooth. The app allows you to design and print labels or receipts directly from your smartphone or tablet.
5. Maintenance
5.1. Cleaning the Print Head
The printer features an automatic temperature control print head to prevent damage. To maintain print quality and prolong the life of your printer, regularly clean the print head. Use a soft, lint-free cloth lightly dampened with isopropyl alcohol. Gently wipe the print head surface.
5.2. General Care
- Keep the printer in a clean, dust-free environment.
- Avoid exposing the printer to direct sunlight or extreme temperatures.
- Use only high-quality thermal paper to prevent damage to the print head.
6. Troubleshooting
6.1. Characters are Garbled
- For label printing: Ensure the printer is set to label mode and you are using the 365B driver.
- For receipt printing: Ensure the printer is set to receipt mode and you are using the 80mm receipt printer driver (e.g., XP-80 or POS-80 driver).
6.2. Printer Not Responding
- Check all cable connections (power, USB, Ethernet).
- Ensure the printer is powered on.
- Verify that the correct driver is installed and selected in your printing application.
- Restart the printer and your computer/mobile device.
6.3. Connectivity Issues
- Bluetooth: Ensure Bluetooth is enabled on both devices and they are paired. Use the Xlabel app for mobile printing.
- Ethernet: Check network cable and router connection. Verify IP settings if configured manually.
- USB: Try a different USB port or cable.
7. Specifications
| Feature | Specification |
|---|---|
| Brand Name | Xprinter |
| Model | XP-365B |
| Printing Method | Direct Line Thermal |
| Resolution | 203 DPI |
| Printing Width | 20mm ~ 80mm (76mm nominal) |
| Printing Speed | 50.8 ~ 127mm/s (Black Print Speed: 127mm/s) |
| Internal Memory | DRAM: 4MB, FLASH: 4MB |
| Interface Type | USB, USB+Bluetooth, USB+Ethernet (depending on model) |
| Barcode Support | CODE128, EAN128, ITF, CODE39, CODE93, EAN13, EAN13+2, EAN13+5, EAN8, EAN8+2, EAN8+5, CODABAR, POSTNET, UPC-A, UPCA+2, UPCA+5, UPC-E, UPCE+2, UPC-E+5, CPOST, MSI, MSIC, PLESSEY, ITF14, EAN14 |
| Consumable Type | Thermal Paper |
| Max Paper Size | 80mm |
| Paper Feed Mode | Roll Feed |
| Voltage | 100-240V |
| Dimensions | 192(D) x 140(W) x 147.5(H)mm |
| Weight | 0.94KG (Product), 1.5KG (Package) |
| Certification | CE |
| Application | Personal Work Management |
8. User Tips
- Mode Selection is Key: Always ensure your printer is in the correct mode (label or receipt) before printing to avoid garbled characters or incorrect formatting.
- Driver Matching: Use the specific driver for your chosen print mode (365B for labels, XP-80/POS-80 for receipts) for optimal performance.
- Mobile Convenience: Leverage the Xlabel app for seamless Bluetooth printing from your mobile devices, especially useful for on-the-go label creation.
- Paper Quality: Invest in good quality thermal paper to ensure clear prints and extend the lifespan of your print head.
9. Warranty and Support
The Xprinter XP-365B comes with the manufacturer's standard "Shop's Three Guarantees" for after-sale service. For detailed warranty information, technical support, or to download the latest drivers and manuals, please visit the official Xprinter website:
- Official Website: www.xprintertech.com
- Manuals: https://www.xprintertech.com/pos-printer-user-manual (Look for "3 inch Label Series")
This product is CE certified, indicating compliance with European safety, health, and environmental protection requirements.
