1. Introduction
This manual provides comprehensive instructions for the setup, operation, maintenance, and troubleshooting of your new replacement remote control for Movistar TV. Please read this manual carefully before using the device to ensure optimal performance and longevity.
This remote control is designed as a direct replacement for Movistar TV systems, specifically compatible with fiber receivers. It is not compatible with satellite receivers.
2. Setup
2.1 Battery Installation
Your remote control requires two AAA batteries (not included). Follow these steps to install them:
- Locate the battery compartment on the back of the remote control.
- Press down on the latch and slide the battery cover downwards to open it.
- Insert two AAA batteries, ensuring the positive (+) and negative (-) terminals align correctly with the markings inside the compartment.
- Slide the battery cover back into place until it clicks securely.

For non-visual users: The image shows the rear of the remote control. The battery cover has been removed, revealing two slots for AAA batteries. The positive and negative terminals are clearly marked within the compartment.
2.2 Initial Use
This remote control is designed to work directly with compatible Movistar TV fiber receivers without requiring any complex pairing or programming. Simply ensure batteries are correctly installed and point the remote towards your Movistar TV receiver.
3. Operating the Remote Control
The remote control features a standard layout for easy navigation and control of your Movistar TV. Below is a description of the main buttons and their functions:

For non-visual users: The image displays the front of a black remote control with various buttons. The top features a red power button. Below it are buttons for 'GUÍA' (Guide) and 'AYUDA' (Help). A circular navigation pad with 'OK' in the center is prominent, surrounded by volume and channel controls. Further down are 'ATRÁS' (Back), 'MUTE', 'FAV' (Favorites), media playback controls (rewind, play/pause, fast forward, record), a numeric keypad (0-9), and dedicated buttons for 'TV' and 'Email/Message'.
- Power Button (Red, Top): Turns your Movistar TV receiver on or off.
- GUÍA (Guide): Accesses the electronic program guide.
- AYUDA (Help): Provides on-screen help or information.
- Navigation Pad (Circular): Use the up, down, left, and right arrows to navigate menus.
- OK Button (Center of Navigation Pad): Confirms selections.
- Volume Up/Down (+/-): Adjusts the volume level.
- Channel Up/Down (P+/P-): Changes TV channels.
- ATRÁS (Back): Returns to the previous screen or menu.
- MUTE: Mutes or unmutes the audio.
- FAV (Favorites): Accesses your list of favorite channels.
- Media Playback Controls: Includes Rewind, Play/Pause, Fast Forward, and Record buttons for controlling media.
- Numeric Keypad (0-9): Directly enters channel numbers or other numerical inputs.
- TV Button: Switches input to TV mode or accesses TV functions.
- Email/Message Button (Envelope icon): Accesses messaging or notification features.
4. Maintenance
4.1 Cleaning
To clean your remote control, use a soft, dry cloth. For stubborn dirt, slightly dampen the cloth with water or a mild, non-abrasive cleaner. Do not use harsh chemicals or immerse the remote in water.
4.2 Battery Replacement
Replace batteries when the remote control's response becomes sluggish or stops working. Always replace both batteries at the same time with new AAA batteries. Do not mix old and new batteries, or different types of batteries.
4.3 Storage
If the remote control will not be used for an extended period, remove the batteries to prevent leakage and potential damage to the device.
5. Troubleshooting
- Remote not responding:
- Check if the batteries are installed correctly with the correct polarity.
- Replace old batteries with new ones.
- Ensure there are no obstructions between the remote control and the Movistar TV receiver.
- Make sure you are within the effective range of the receiver.
- Specific buttons not working:
- Clean the remote control, especially around the non-working buttons, to remove any dirt or debris that might be preventing contact.
- If only certain buttons are affected, it might indicate internal damage.
- Remote works intermittently:
- This often indicates low battery power. Replace the batteries.
- Ensure a clear line of sight to the receiver.
6. Specifications
| Feature | Specification |
|---|---|
| Brand Name | XingZhiHua |
| Model Number | T4HS1408/39RA |
| Wireless Communication | IR (Infrared) |
| Frequency | 433 MHz |
| Use | TV (Movistar TV) |
| Channel | 3 |
| Support APP | No |
| Package | Yes |
| Origin | Mainland China |
| Certification | CE |
| High-concerned chemical | None |
| Battery Type | 2 x AAA (not included) |
7. User Tips
- Compatibility Check: This remote control is specifically designed for Movistar TV fiber receivers. It is not compatible with Movistar TV satellite receivers, which typically use different remote models. Please verify your receiver type before use.
- Line of Sight: For optimal performance, ensure a clear line of sight between the remote control and your Movistar TV receiver. Infrared (IR) remotes require a direct path to function correctly.
8. Warranty and Support
This product is covered by a standard manufacturer's warranty against defects in materials and workmanship. For any issues or support inquiries, please contact the seller or refer to your purchase documentation. Keep your proof of purchase for warranty claims.