HAMROLTE H-A9 5MP Auto Tracking Mini PTZ Wifi Camera User Manual

1. Introduction

This manual provides detailed instructions for the installation, operation, and maintenance of your HAMROLTE H-A9 5MP Auto Tracking Mini PTZ Wifi Camera. This advanced surveillance camera features 5MP high-definition video, 4x digital zoom, AI human detection, two-way audio, and robust IP66 waterproofing, making it suitable for various indoor and outdoor monitoring needs. Please read this manual thoroughly before using the product to ensure proper setup and optimal performance.

Figure 1: HAMROLTE H-A9 5MP PTZ Wifi Camera highlighting key features.

2. Package Contents

Please check the package for the following items:

• 1x HAMROLTE H-A9 Wifi Camera
• 1x User Manual
• 1x Power Adapter
• 1x Waterproof Lid
• 1x Mounting Screws Bag (includes screws and wall plugs)

Figure 2: Included items in the product package.

3. Product Overview and Specifications

3.1 Camera Components and Dimensions

Figure 3: Camera components including Dual Antenna, Microphone, Infrared LEDs, White LEDs, IR Sensor, and HD Lens. Dimensions are approximately 14cm (width) x 9cm (height).

3.2 Technical Specifications

4. Setup Instructions

4.1 Physical Installation

1. Choose a Location: Select a suitable location for your camera, considering the desired viewing area, power source proximity, and Wi-Fi signal strength. The camera is IP66 waterproof, making it suitable for outdoor use in various weather conditions (rain, snow, thunder).
2. Mount the Camera: Use the provided mounting screws and wall plugs to securely attach the camera to a wall or ceiling. Ensure the mounting surface is stable enough to support the camera's weight.
3. Connect Power: Connect the provided power adapter to the camera's power input and plug it into a power outlet. Ensure the waterproof lid is properly installed over the power connection for outdoor use.

Figure 4: The camera's IP66 waterproof rating ensures durability in outdoor environments.

4.2 Network Connection

The camera supports both wireless (Wi-Fi) and wired (Ethernet) connections.

Wireless Connection (Wi-Fi)

Ensure your Wi-Fi router is within range of the camera. The camera features dual 5DB antennas for enhanced signal reception.

Figure 5: Wireless connection of the camera to a router.

Wired Connection (Ethernet)

For a more stable connection, you can connect the camera directly to your router using an Ethernet cable.

Figure 6: Wired connection of the camera to a router.

4.3 App Installation and Initial Setup (iCSee App)

The camera uses the iCSee app for mobile monitoring and control. Follow these steps to set up the app:

1. Download the App: Search for "iCSee" in your mobile device's app store (iOS App Store or Android App Store) and download it.
2. Register and Log In: Open the iCSee app, register a new account if you don't have one, and then log in.
3. Add Camera: Tap the "+" icon or "Add Camera" option in the app.
4. Network Settings: Follow the on-screen prompts to connect the camera to your Wi-Fi network or select the wired connection option.
5. Complete Setup: Once connected, the camera will be added to your device list. You can then name your camera and begin monitoring.

Figure 7: Step-by-step guide for iCSee mobile app setup.

AP Hotspot Mode

The camera has a built-in AP Wi-Fi mode, allowing direct connection to your mobile device within approximately 15 meters without an internet connection. This is useful for initial setup or when Wi-Fi is unavailable.

Figure 8: Direct connection to the camera via AP Wi-Fi hotspot.

5. Operating Instructions

5.1 PTZ Control (Pan/Tilt/Zoom)

You can remotely control the camera's pan (horizontal) and tilt (vertical) movements using the iCSee app. The camera can rotate 270 degrees horizontally and 100 degrees vertically, allowing you to adjust the viewing angle as needed.

Figure 9: Controlling camera pan and tilt movements through the mobile app.

The camera also supports 4x digital zoom. To zoom in or out, pinch the screen with two fingers on your mobile device while viewing the live feed.

Figure 10: Using 4x digital zoom to view more details.

5.2 Two-Way Audio Communication

The camera features a built-in microphone and speaker, enabling two-way audio communication. You can listen to the environment around the camera and speak through the camera using the iCSee app.

Figure 11: Engaging in two-way audio communication via the camera.

5.3 Night Vision Modes

The camera offers smart dual light source technology with 4 white lights and 4 infrared LEDs, providing three preview modes:

• Infrared Night Vision: Provides clear black and white video in low-light conditions.
• Color Night Vision: Utilizes the built-in white LEDs to record full-color video even at night.
• Smart Dual Light Warning: Automatically switches to color night vision and activates white lights upon detection of human movement, serving as a deterrent.

Figure 12: Comparison of infrared and color night vision capabilities.

5.4 Motion Detection & Alerts

The camera features advanced AI Human Detection and Auto Tracking capabilities:

• AI Human Detection: Intelligently distinguishes human shapes from other moving objects, reducing false alarms.
• Auto Tracking: When a human is detected, the camera can automatically track their movement within its field of view.
• Custom Alert Areas: You can set custom cordon lines or alert areas within the app to define specific zones for detection.
• Alarm Actions: Upon detection, the camera can trigger an alarm sound, send push notifications to your phone, send email photos, or upload photos via FTP.

Figure 13: AI Human Motion Detection triggering a phone notification.

Figure 14: Visual representation of human detection and alert actions.

Figure 15: Customizing detection zones for humanoid detection.

5.5 Storage Options

The camera supports two storage methods for recorded footage:

• TF Card Storage: Insert a TF (microSD) card (up to 128GB, not included with all models) into the designated slot on the camera. The camera will record footage directly to the card.
• Xmeye Cloud Storage: The camera supports cloud storage via www.xmeye.net. Refer to the iCSee app or Xmeye website for details on cloud storage plans and setup.

5.6 Remote Monitoring

You can view live and recorded footage from your camera on multiple devices, including smartphones (iOS/Android), tablets, and PC clients (Windows Vista/7/8), using the iCSee app or compatible PC software.

Figure 16: Accessing camera feed from various devices.

6. Maintenance

• Cleaning: Gently wipe the camera lens and body with a soft, dry cloth. Do not use harsh chemicals or abrasive cleaners.
• Firmware Updates: Regularly check the iCSee app for available firmware updates to ensure optimal performance and security.
• Power Supply: Use only the provided power adapter or a compatible DC 12V power supply.
• Waterproofing: Ensure all connections, especially the power connection, are properly sealed with the waterproof lid when installed outdoors.

7. Troubleshooting

• Camera not connecting to Wi-Fi:
  • Ensure the camera is within range of your 2.4GHz Wi-Fi network.
  • Verify the Wi-Fi password entered in the iCSee app is correct.
  • Try restarting your router and the camera.
  • If possible, try a wired Ethernet connection for initial setup.
• No image or black screen:
  • Check if the camera is powered on and the power adapter is securely connected.
  • Ensure your internet connection is stable.
  • Restart the camera and the iCSee app.
• Motion detection not working or too many false alarms:
  • Adjust the motion detection sensitivity settings in the iCSee app.
  • Define specific alert areas to exclude irrelevant zones (e.g., moving trees).
  • Ensure AI Human Detection is enabled if you only want to detect people.
• Two-way audio issues:
  • Check the volume settings on your mobile device and within the iCSee app.
  • Ensure there is no obstruction blocking the camera's microphone or speaker.
  • Minimize background noise for clearer communication.
• TF card not recording:
  • Ensure the TF card is inserted correctly.
  • Format the TF card through the iCSee app.
  • Check if the TF card has sufficient storage space or if it's faulty.

8. User Tips

• Optimal Wi-Fi Signal: For best performance, especially with PTZ and remote viewing, ensure your camera has a strong and stable 2.4GHz Wi-Fi connection. Consider using an Ethernet cable if Wi-Fi is consistently weak.
• Regular App Checks: Periodically open the iCSee app to check live feeds and review recorded events. This helps ensure the camera is functioning as expected.
• Secure Your Account: Use a strong, unique password for your iCSee account to protect your privacy and camera access.
• Power Extension: If the provided power cable is not long enough, a 3M/5M/10M extension cable (DC 12V 2A, 5.5x2.5mm interface) can be purchased separately.

9. Warranty and Support

For warranty information and technical support, please refer to the seller's official store or contact their customer service directly. Keep your purchase receipt as proof of purchase.