Tuya Wireless WiFi 1080P Video Doorbell User Manual

1. Introduction

Thank you for choosing the Tuya Wireless WiFi 1080P Video Doorbell. This smart device provides enhanced home security with its 1080P Full-HD camera, two-way audio, PIR motion detection, and compatibility with Google and Alexa. It is designed to be 100% wire-free and comes with a wireless indoor chime for convenient use. This manual will guide you through the setup, operation, and maintenance of your new video doorbell.

Overview of the Tuya Video Doorbell and its features including 1080P FHD Camera, 18650 Battery Power, PIR Body Detection, and 140° Wide Angle.

2. What's in the Box

Please check the contents of your package against the list below:

• Video Doorbell
• USB Cable
• User Guide (this manual)
• Screws & Tools for installation
• Batteries (pre-installed)
• Double-sided Tape (optional for mounting)
• USB Indoor Chime

Contents of the product package.

3. Product Overview

Familiarize yourself with the components of your video doorbell:

Diagram of the doorbell components.

1. 2MP Camera
2. PIR Motion Sensor
3. Speakers
4. Status Indicator
5. Doorbell Button
6. Microphone
7. Charging Indicator
8. Micro USB Port
9. Reset Hole
10. Hardwire Power Port
11. SD Card Slot
12. Battery Compartment

4. Setup Guide

4.1. Battery Installation

The batteries are pre-installed in the doorbell. If you need to re-install them, ensure the positive poles are facing upward as indicated in the diagram. Improper installation can damage internal components.

Correct battery installation diagram.

4.2. Battery Charging

The batteries are not fully charged for transportation safety. Charge the batteries using the provided USB cable and a USB-compatible wall charger (not included) for approximately 8-10 hours before Wi-Fi setup and installation.

4.3. App Download

Download and install the 'SmartLife' app from Google Play™ (for Android) or the App Store™ (for iOS). You can also scan the QR codes below with your smartphone's QR code scanner.

Scan QR codes to download the SmartLife app.

4.4. Wi-Fi Setup

Before configuring Wi-Fi, please note:

• The doorbell only works with 2.4 GHz Wi-Fi, not 5 GHz Wi-Fi.
• Avoid using special characters or punctuation symbols (e.g., @~!#$%^&*...) in your Wi-Fi name or password.
• Perform the configuration near your Wi-Fi router.

Launch the SmartLife app, register an account, and tap the '+' button to add a new device. Select 'Doorbell' and follow the in-app instructions.

SmartLife app interface for adding a new device and Wi-Fi setup.

4.5. Run a Test

After initial setup, tap the live view window in the app to test the connection. Then, take your doorbell to the intended installation spot and perform another test to ensure strong 2.4 GHz Wi-Fi signal coverage.

4.6. Live View Interface Notes

• This device only supports 2.4GHz WiFi routers.
• Ensure your Wi-Fi password is correct and does not contain special characters.
• One device can only be added to one app account. If it has been added to another account, it cannot be added again.

4.7. Connect the Chime

The indoor chime can be powered by a DC5V 1A USB-compatible phone charger (not included) or by plugging it into a USB port on your PC/notebook.

Chime components and power options.

4.8. Pair with Doorbell

Preparations:

1. Ensure Wi-Fi is set up for the doorbell and it's added to the app.
2. Supply power to the chime.
3. Place the doorbell close to the chime before pairing.

Pairing Steps:

1. In the SmartLife app, tap on the '...' icon (or 'edit button') for your doorbell and navigate to 'Settings', then select 'Bell Settings'.
2. Short press the reset button on the back of the chime. The LED indicator will flash blue. (Do not press for too long).
3. In the app, tap the 'Bind' icon. The chime's indicator will turn solid blue, indicating successful pairing.
4. Exit the device list settings. You can now ring your doorbell to test the chime. Re-entering 'Bell Settings' allows you to select ringtones and adjust volume.

App interface for chime pairing and settings.

4.9. Doorbell Installation

Location Selection: Your doorbell has a 140-degree view angle and 120-degree human detection range (within 5 meters). For optimal view and motion detection, mount the doorbell at least 5 feet (160 cm) above the ground.

Recommended doorbell mounting height and detection angles.

Mounting Steps:

1. Remove the wall mount bracket by pushing it from its back.
2. Place the bracket on your chosen mounting location and mark the screw positions.
3. Drive the screws into the anchors or directly into your wall until the bracket is securely fastened.
4. (Optional) You can use the provided double-sided tape instead of screws for mounting.
5. Attach your doorbell to the mounting bracket. Ensure it clicks into place at the bottom.
6. Secure your doorbell with the provided star-shaped security screw and screwdriver.

Visual guide for doorbell installation.

5. Operating Your Doorbell

5.1. Two-Way Audio & Remote Access

With the built-in two-way talk feature, you can communicate with visitors from anywhere using your smartphone. This allows you to answer your door even when you're away, ensuring you don't miss deliveries or important visitors.

Answer your door from anywhere with two-way audio.

5.2. Motion Detection & Notifications

The integrated PIR body sensor detects motion and sends prompt notifications to your phone, tablet, or PC, ensuring you are aware of any activity at your door.

5.3. Pre-recorded Voice Messages

A simple tap on your phone allows you to play a pre-recorded voice message, enabling you to answer your door even when you are occupied.

Using pre-recorded voice messages.

5.4. HD/SD Dual Stream

The doorbell supports both HD and SD video streams. HD stream provides real-time, detailed video, while SD stream offers a smaller bit rate for faster notification pushes.

Key features of the smart video doorbell.

6. Maintenance

6.1. Battery Care

The doorbell uses two 18650 Lithium batteries. For optimal performance and longevity, ensure regular charging. The typical working time is 2-3 months with 20 wake-ups per day. Recharge when the app indicates low battery.

6.2. Cleaning

Wipe the doorbell's exterior with a soft, damp cloth. Avoid using harsh chemicals or abrasive cleaners, as these can damage the device's finish and IP65 weatherproof rating.

6.3. Unbonding Chime

To unbond the chime from the doorbell:

1. Press and hold the reset button on the chime for 3 seconds. The indicator will flash blue twice, and the chime will restore to factory default, clearing its connection to doorbells.
2. Alternatively, you can click "unbond" in the SmartLife app (under Bell Settings) to release the connection.

7. Troubleshooting

• Poor Video Quality Outdoors: If video quality is worse outdoors than indoors, consider moving your Wi-Fi router closer to the installation spot or investing in a Wi-Fi extender to strengthen the 2.4 GHz signal.
• Connection Issues: Ensure your Wi-Fi network is 2.4 GHz. The doorbell does not support 5 GHz Wi-Fi. Verify your Wi-Fi password is correct and does not contain special characters.
• Device Already Added: A doorbell can only be linked to one SmartLife app account at a time. If you encounter an 'already added' message, ensure it's not linked to another family member's account.
• Chime Not Pairing: Make sure the chime is powered on and its LED is flashing blue before attempting to bind it in the app. Ensure the doorbell is also connected to the app.

8. Specifications

8.1. Doorbell Specifications

8.2. Chime Specifications

Detailed specifications for the wireless chime.

9. User Tips

• For optimal Wi-Fi performance, ensure your router is within a reasonable range of the doorbell, especially if experiencing video quality issues outdoors.
• Always use a 2.4GHz Wi-Fi network for connection.
• Avoid special characters in your Wi-Fi name and password to prevent connection problems.
• Remember that the doorbell can only be paired with one app account. If you need to transfer ownership, ensure it's unbonded from the previous account first.
• The IP65 waterproof rating means the doorbell is protected against dust and water jets, making it suitable for outdoor use in various weather conditions.

10. Warranty and Support

For any issues or technical support, please refer to the seller's contact information or the SmartLife app's FAQ & Feedback section. Keep your purchase receipt for warranty claims.