1. Introduction
This manual provides detailed instructions for the Cloudray Nema 23 Closed Loop Stepper Motor, Model 23CE10C-350. This high-performance stepper servo motor is equipped with an encoder for precise position control, making it ideal for demanding applications such as CNC routers, engraving machines, and milling machines. Please read this manual thoroughly before installation and operation to ensure safe and efficient use.

2. Specifications
The following table details the technical specifications for the Cloudray Nema 23 Stepper Motor (Model 23CE10C-350).

| Parameter | Value |
|---|---|
| Model | 23CE10C-350 |
| Phase Number | 2 |
| Step Angle | 1.8°±5% |
| Holding Torque | 1.0N.m |
| Rated Current | 3.5A |
| Rated Voltage | 1.5V |
| Phase Inductance | 1.57mH±20% |
| Phase Resistance | 0.43ohm±10% |
| Number of Lead | 4 |
| Rotor Inertia | 260g.cm² |
| Allowable Thrust Load | 5N |
| Allowable Radial Load | 25N (On The Shaft End) |
| Operation Ambient Temp | -20℃—+50℃ |
| Shaft Diameter | 8mm |
| Motor Weight | 0.805kg |
| Motor Body Length | 76mm |
| Certification | CE, ROHS |
3. Package Contents
Upon opening the package, please verify that all components are present and undamaged. The standard package includes:
- 1 x Cloudray Nema 23 Closed Loop Stepper Motor (Model 23CE10C-350)
Note: An encoder cable is not included with the motor and must be purchased separately if required for your application.
4. Safety Information
- Always disconnect power before installing, wiring, or performing maintenance on the motor.
- Ensure proper grounding to prevent electrical shock.
- Do not operate the motor outside its specified voltage and current ratings.
- The motor can become hot during operation. Avoid touching it directly to prevent burns.
- Ensure the motor is securely mounted to prevent movement or vibration during operation.
- Keep the motor and its connections free from dust, debris, and moisture.
- This motor is a precision device. Handle with care to avoid damage to the shaft or encoder.
5. Setup and Installation
Proper installation is crucial for the optimal performance and longevity of your stepper motor.
5.1 Physical Mounting
Mount the motor securely to a rigid surface using appropriate fasteners. Refer to the dimension drawings for mounting hole patterns and motor dimensions.


5.2 Environmental Considerations
- Operate the motor within the specified ambient temperature range of -20℃ to +50℃.
- Avoid environments with excessive dust, corrosive gases, or high humidity.
- Ensure adequate ventilation around the motor to dissipate heat.
6. Wiring Diagram
The Cloudray Nema 23 Stepper Motor features a 4-lead motor winding and a 1000-line photoelectric encoder. Connect the motor and encoder to a compatible closed-loop stepper driver according to the following diagram and pin definitions.

6.1 Motor Winding Connections
- Red: A+
- Blue: A-
- Green: B+
- Black: B-
6.2 1000-Line Photoelectric Encoder Outlet Definition (DB9P Connector)
| Pin Number | Definition | Line Color |
|---|---|---|
| 1 | EA+ | BROWN |
| 2 | EA- | WHITE |
| 3 | NC (No Connection) | \ |
| 4 | EB+ | GREEN |
| 5 | EB- | YELLOW |
| 6 | NC (No Connection) | \ |
| 7 | 5V | RED |
| 8 | GND | BLUE |
| 9 | NC (No Connection) | \ |
Ensure all connections are secure and correctly matched to your stepper driver's input terminals. Incorrect wiring can damage the motor or driver.
7. Operation
The Cloudray Nema 23 Closed Loop Stepper Motor is designed to work with a compatible closed-loop stepper driver. Once correctly wired and powered, the driver will interpret control signals (e.g., pulse and direction) from your CNC controller or other motion control system. The integrated encoder provides real-time feedback to the driver, allowing it to correct for lost steps and maintain precise positioning.
- Power On: Apply power to the stepper driver and then to the motor.
- Control Signals: Send appropriate pulse and direction signals from your control system to the driver.
- Monitoring: Monitor motor performance and temperature during initial operation.
This motor is commonly used in:

8. Maintenance
The Cloudray Nema 23 Stepper Motor is designed for durability and requires minimal maintenance.
- Cleaning: Periodically clean the motor's exterior to prevent dust and debris buildup, which can affect heat dissipation. Use a soft, dry cloth.
- Connections: Regularly check all electrical connections to ensure they are tight and free from corrosion. Loose connections can lead to intermittent operation or damage.
- Shaft: Ensure the motor shaft is free from obstructions and rotates smoothly. Avoid applying excessive radial or thrust loads beyond the specified limits.
- Environment: Maintain the operating environment within the recommended temperature and humidity ranges.
9. Troubleshooting
If you encounter issues with your Cloudray Nema 23 Stepper Motor, consider the following common troubleshooting steps:
- Motor Not Moving:
- Check power supply to the stepper driver and motor.
- Verify all wiring connections (motor windings and encoder) are correct and secure.
- Ensure control signals (pulse, direction, enable) are being sent correctly from your controller.
- Check for any mechanical obstructions preventing motor rotation.
- Erratic Movement or Lost Steps:
- Confirm the stepper driver settings (current, microstepping, closed-loop parameters) are appropriate for the motor and application.
- Check encoder connections for integrity.
- Reduce acceleration or speed settings in your control software.
- Ensure the motor is not overloaded.
- Overheating:
- Verify the motor current setting on the driver is not too high.
- Ensure adequate ventilation around the motor.
- Check if the motor is operating under excessive load.
- Confirm ambient temperature is within the specified range.
For persistent issues, consult your stepper driver's manual or contact Cloudray support.
10. User Tips
No specific user tips from reviews or Q&A were available for this product. However, general best practices for stepper motors include:
- Always pair a closed-loop stepper motor with a compatible closed-loop stepper driver for optimal performance.
- Ensure your power supply can provide sufficient voltage and current for both the motor and driver.
- Properly tune your stepper driver's parameters (e.g., current, microstepping, PID gains for closed-loop) to match your specific application and motor characteristics.
- Consider using shielded cables for encoder signals to minimize electrical noise interference, especially in industrial environments.
11. Warranty and Support
For warranty information, technical support, or service inquiries, please contact Cloudray customer service or refer to the official Cloudray website. Ensure you have your product model number (23CE10C-350) and purchase details available when seeking support.





