1. Introduction
The TEYES CC3 2K is an advanced car radio multimedia video player designed to enhance your driving experience with cutting-edge technology. Featuring a high-resolution 2K QLED display, powerful 8-core processor, integrated DSP, and Android 10 operating system, it offers seamless navigation, entertainment, and connectivity. This manual provides detailed instructions for installation, operation, and maintenance of your device.
2. Package Contents
Please verify that all items listed below are included in your package. If any items are missing or damaged, contact your seller immediately.
- Head Unit (Device)
- OEM Panel (Frame)
- 4G Antenna + WiFi 5G Antenna
- GPS Antenna
- Audio & Video Harness + RCA Cables
- USB Harness (3 USB 2.0 outputs)
- Screws & Screwdriver
- Cleaning Cloth
- Electronic Instruction Manual (E-BOOK)
- Wiring Diagram
3. Specifications
The following table outlines the key technical specifications of the TEYES CC3 2K multimedia player:
| Feature | Specification |
|---|---|
| Model | CC3 2K |
| CPU | 8-core 2.0G 64-bit (2*Cortex A75 + 6*Cortex A55) ARM 12nm |
| Internal Memory (RAM + ROM) | 32G ROM, 64G ROM, 128G ROM (various configurations) |
| Resolution | 2000*1200 |
| Screen Size | 9.5 or 10.36 inches QLED Quantum Display |
| DSP | ROHM32107, ADAU1701 (Dual DSP) |
| Internet | 4G + 5G WiFi |
| Navigation | GPS + Baidu + GLONASS |
| Operating System | Android 10 (API level 29) |
| 4G Band Support | GSM, EGSM, DCS, PCS, WCDMA, TD-SCDMA, FDD-LTE, TDD-LTE |
| Power Consumption (shutdown) | <7 mA |
| Chip Audio Amplifier | TDA7851 |
| Equalizer | 27 band equalizer |
| Bass Boost / Sound Field | Support (Time delay, Sound field) |
| External Microphone & SIM | Support |
| Audio Output | Fiber optic and coaxial digital output, 5.1 channel audio (6 channels + 1 subwoofer) |
| Gyroscope | Support |
| Bluetooth | Qualcomm QCC3031 QFN (Bluetooth 5.1, AHD 1920*1080, High definition) |
| USB | 3 USB 2.0 outputs |
| Radio Chip | TDA7708 (Dutch with RDS) |
| Supported Accessories | USB DVR, TPMS, Front Parking Sensors |
4. Installation and Setup
Professional installation is highly recommended for this device to ensure proper functionality and avoid damage to your vehicle's electrical system.
4.1 Compatibility Check
The TEYES CC3 2K is designed for specific Mercedes-Benz models. Please ensure your vehicle is listed below:
- Mercedes-Benz B-Class T245 (2005 - 2011)
- Mercedes-Benz Vito 3 W447 (2014 - 2020)
- Mercedes-Benz Vito 2 Viano 2 W639 (2003 - 2015)
- Mercedes-Benz Sprinter (2009 - 2015)
4.2 Optical Fiber Audio Signal
If your car uses an optical fiber audio signal, it is crucial to purchase and install the corresponding optical fiber box. Failure to do so may result in audio issues.
4.3 SIM Card Installation (4G Network)
To utilize the 4G network features, insert a compatible 4G SIM card into the designated slot. Ensure the SIM card chip side is down and the cut-out side faces outward. After inserting the SIM card, restart the device for it to be recognized.
4.4 Steering Wheel Control
The device supports original car steering wheel buttons. This allows you to control various functions without taking your hands off the wheel. Refer to the wiring diagram for connection details.
4.5 USB Connections
The unit provides three USB 2.0 outputs for connecting external devices and data transmission. While the included USB harness supports data transfer, not all original car USB functions may be fully compatible. It is recommended to install the included USB harness instead of relying solely on the original car USB ports.
For detailed wiring instructions, please consult the included wiring diagram and the electronic instruction manual (E-BOOK).
5. Operating Instructions
5.1 User Interface and Themes
The TEYES CC3 2K features a meticulously designed user interface with various customization options:
- Classic Theme: A familiar and intuitive layout for everyday use.
- Day & Night Theme: Supports automatic or manual switching between day and night modes for optimal visibility.
- Freestyle Theme: Allows customization of wallpaper and main interface widgets to suit personal preferences.
5.2 Voice Control
The device includes built-in voice control software with over 30 offline wake-up voice commands. This feature simplifies operations and enhances driving safety. The voice control function is included for 1 year, and continued activity will provide permanent offline access.
5.3 Audio Features
Experience superior audio quality with advanced sound processing capabilities:
- Dual DSP: Integrated AdaU1701 and Rohm32107 DSP chips optimize sound algorithms for refined audio output.
- 27-Segment EQ: A 27-band equalizer allows for detailed parameter adjustments from 20Hz to 20KHz.
- Precision Sound Control: Adjust sound speed from each side and the center speaker to create an immersive surround sound experience.
- Sound Filtering: High and low pass filtering for front and rear speakers with customizable filter curve types.
- Optical and Coaxial Digital Audio Output: Supports 5.1 channel audio output, reducing background noise and enhancing sound quality.
5.4 Navigation and Driving Assistance
- Real-time 3D Dynamics: The TEYES Vision software provides real-time 3D driving graphics, including steering wheel dynamics, acceleration, braking, and synchronization with the environment.
- Advanced Driver Assistance System (ADAS): Features Lane Departure Warning (LDW), Forward Collision Warning (FCW), and 1080P High Definition Driving Recording. An optional HD AR Driving Recorder can be added for enhanced ADAS functionality.
- Real-time Rearview: View the rear view camera image in real-time. The device automatically switches to rearview mode when shifting into reverse gear. A complimentary 1080P AHD camera is included.
- OBD Display: Real-time display of important vehicle data and ability to check fault codes immediately.
5.5 Connectivity and Entertainment
- Bluetooth 5.1: Qualcomm Standalone Bluetooth Module (QCC3031 QFN) ensures enhanced call quality and minimal distortion for streaming music. Supports SMS messages, phone battery level display, breathing light effect, and voice call control.
- TEYES Radio: Software for online radio streaming, supporting thousands of radio channels in 15 countries.
6. Maintenance
To ensure the longevity and optimal performance of your TEYES CC3 2K multimedia player, follow these maintenance guidelines:
- Cleaning: Use the provided cleaning cloth or a soft, lint-free cloth to gently wipe the screen and exterior. Avoid abrasive cleaners or solvents that could damage the display or finish.
- Temperature: Avoid exposing the device to extreme temperatures, both hot and cold, as this can affect its electronic components.
- Software Updates: Regularly check for and install software updates to ensure you have the latest features and bug fixes. Updates can be performed via FOTA (Firmware Over-The-Air) or by downloading the package to a USB drive.
- Power Management: The TEYES CC3 2K is designed to automatically power off the device and switch to sleep mode to complete shutdown after the car has been turned off for three days. This feature helps prevent draining the vehicle's battery.
7. Troubleshooting
This section addresses common issues and their solutions.
- Q: Why is there no printed instruction manual?
- A: The electronic version of the user manual allows for easy viewing of instructional videos and has a faster update frequency, making it more environmentally friendly.
- Q: How to install the device?
- A: We currently have installation videos for over 200 vehicle models. You can access these videos in the electronic manual on your smartphone or PC to aid installation. Professional installation is recommended.
- Q: How to upgrade the software?
- A: 1. Click on the FOTA software within the system to perform an online over-the-air package update. 2. Visit the download page of the electronic manual, copy the upgrade file to a USB drive, and perform a full package update (faster method).
- Q: What should I do if the product is damaged during transportation?
- A: We recommend that you record the entire process of receiving the product via video to have as evidence. If the product is unable to function due to transportation issues, contact your seller for assistance.
- Q: Can the screen on standard CC3 be replaced with a 2K screen?
- A: Yes. It is possible to upgrade the CC3 2K screen. Follow the video tutorial to upgrade and modify your CC3, and upgrade the CC3 2K software using a USB drive.
- Q: Do I need to purchase the voice control feature separately after buying the device?
- A: No, it's not necessary. The device already includes the offline voice control feature for one year. After that period, participating in the electronic manual activity will provide permanent offline voice control functionality.
8. User Tips
Based on common user inquiries and feedback, here are some helpful tips:
- Sprinter Compatibility: The TEYES CC3 2K is compatible with Mercedes Sprinter models, including the 2014 Sprinter. Users have successfully connected the CAN bus to Sprinter vehicles.
- Apple CarPlay: While not explicitly detailed, Android head units typically support Apple CarPlay via USB or wirelessly. Check the device settings or the electronic manual for specific instructions on enabling this feature.
- Pre-purchase Verification: If you have specific compatibility concerns for your vehicle model or year, especially regarding features like Apple CarPlay or optical fiber audio, it is advisable to contact the seller directly for confirmation before purchase.
9. Warranty and Support
9.1 Warranty Information
The TEYES CC3 2K multimedia player comes with a 1-year warranty from the date of purchase. This warranty covers manufacturing defects and malfunctions under normal use. Please retain your proof of purchase for warranty claims.
9.2 Customer Support
For technical assistance, troubleshooting not covered in this manual, or warranty claims, please contact your original seller or the TEYES customer support channel. Provide your product model and a detailed description of the issue for efficient service.
