1. Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of the Hikvision DS-KH8520-WTE1 Video Intercom Indoor Station. This device is a 10-inch capacitive touch-screen monitor designed for video intercom systems, featuring standard PoE and Wi-Fi connectivity for flexible deployment.
Figure 1: Hikvision DS-KH8520-WTE1 Indoor Station
2. Package Contents
Please check the package contents upon unpacking. If any items are missing or damaged, contact your supplier.
- DS-KH8520-WTE1 Indoor Station
- Screw Package
- Mounting Bracket (if not pre-attached)
- 2_KA4+22-SUS (specific screws/fasteners)
- Quick Start Guide (not included in this manual, but typically provided)
Figure 2: Product Packaging
3. Product Overview
3.1 Appearance and Interfaces
The DS-KH8520-WTE1 features a sleek design with a 10-inch touch screen. The following diagram illustrates the main components and interfaces of the indoor station.
Figure 3: Device Appearance and Interface Diagram
| No. | Description |
|---|---|
| 1 | Screen |
| 2 | Microphone |
| 3 | Debug Port |
| 4 | Network Interface |
| 5 | Power Supply |
| 6 | Loudspeaker |
| 7 | SD Card Slot |
| 8 | Alarm Terminal |
Figure 4: Rear View of the Indoor Station
4. Setup
4.1 Installation
The DS-KH8520-WTE1 is designed for surface mounting. Ensure the mounting surface is stable and can support the weight of the device. Refer to the diagram below for typical surface mounting.
Figure 5: Surface Mounting Installation
4.2 Wiring Diagram
The indoor station can be integrated into a comprehensive video intercom system. The typical application involves connecting to an outdoor station, IP cameras, and other indoor stations via a network switch, often utilizing Power over Ethernet (PoE) for simplified wiring.
Figure 6: Typical Application System Framework
Key connections include:
- Network Interface (4): Connect to a network switch (PoE supported) for data and power.
- Power Supply (5): Alternative power input if PoE is not used (12 VDC/1 A).
- Alarm Terminal (8): For connecting external alarm sensors.
- RS-485: For connecting to other devices using RS-485 protocol.
Ensure all connections are secure before powering on the device.
5. Operating Instructions
The DS-KH8520-WTE1 features a user-friendly interface (New UI V2.0) accessible via its 10-inch capacitive touch screen.
5.1 Basic Functions
- Video Intercom: Communicate with visitors at the door station and other indoor stations.
- Remote Unlocking: Unlock doors remotely via the client software or mobile application.
- Live View: View live video feeds from door stations and linked IP cameras.
- Message Storage: Stores messages and captures pictures in the TF card (MicroSD card, max 32 GB, SD 2.0 or lower version).
- Wireless Network Support: Connects to your network via Wi-Fi (802.11b/g/n) for flexible placement.
- Alarm Monitoring: Supports 8-channel alarm inputs for integration with security sensors.
5.2 Initial Setup and Configuration
Upon first power-up, the device will guide you through initial network and system settings. This typically includes:
- Network Configuration: Set up wired or Wi-Fi network connection.
- Device Activation: Create a strong password for the device.
- Adding Door Stations/Cameras: Configure connections to outdoor stations and IP cameras.
- Time and Date Settings: Set the correct time zone and synchronize time.
- Language Selection: Choose your preferred display language.
For detailed configuration steps, please refer to the full electronic user manual (if available from Hikvision).
6. Maintenance
To ensure optimal performance and longevity of your Hikvision DS-KH8520-WTE1 indoor station, follow these maintenance guidelines:
- Cleaning: Use a soft, dry cloth to clean the screen and exterior. Avoid abrasive cleaners or solvents.
- Software Updates: Regularly check for and install firmware updates provided by Hikvision to enhance security and features.
- Environmental Conditions: Operate the device within the specified temperature and humidity ranges (refer to specifications).
- Power Supply: Use only the recommended power supply or a compatible PoE source.
- Data Backup: If storing important messages or captures on the TF card, consider regular backups.
7. Troubleshooting
If you encounter issues with your indoor station, try the following basic troubleshooting steps:
- No Power:
- Check power cable connections.
- If using PoE, ensure the PoE switch is functioning correctly and providing power.
- Verify the power adapter (if used) is working.
- No Network Connection:
- For wired connection, check the Ethernet cable and router/switch status.
- For Wi-Fi, ensure the Wi-Fi signal is strong and the correct password has been entered.
- Restart the indoor station and your network equipment.
- No Video/Audio from Door Station:
- Ensure the door station is powered on and connected to the network.
- Verify the door station is correctly configured and linked to the indoor station.
- Check network connectivity between the indoor station and door station.
- Touch Screen Unresponsive:
- Restart the device.
- Ensure the screen is clean and free from obstructions.
For more complex issues, consult the official Hikvision support resources or contact your vendor.
8. Specifications
Below are the detailed technical specifications for the Hikvision DS-KH8520-WTE1 Indoor Station:
| Category | Parameter | Value |
|---|---|---|
| System Parameters | Memory | 128 MB |
| Flash | 32 MB | |
| Operation system | Embedded Linux operation system | |
| Display Parameters | Display screen | 10.1-inch colorful TFT screen |
| Display resolution | 1024 × 600 | |
| Operation method | Capacitive touch screen | |
| Audio Parameters | Audio input | Built-in omnidirectional microphone |
| Audio output | Built-in loudspeaker | |
| Audio compression standard | G.711 U | |
| Audio compression rate | 64 Kbps | |
| Audio quality | Noise suppression and echo cancellation | |
| Network Parameters | Wired network | 10/100 Mbps self-adaptive |
| Wireless network | Wi-Fi 802.11b/g/n | |
| Network protocol | TCP/IP, SIP, RTSP | |
| Network interface | 1 RJ-45 10/100 Mbps self-adaptive | |
| General | Alarm input | 8-ch alarm inputs |
| Relay output | 2 | |
| TF card | Max to 32 G, SD 2.0 or lower version | |
| RS-485 | 1 | |
| Power supply | IEEE802.3af, standard PoE 12 VDC/1 A | |
| Power consumption | ≤ 6 W | |
| Working temperature | -10 °C to 55 °C (14 °F to 131 °F) | |
| Working humidity | 10% to 90% | |
| Material | PC + ABS | |
| Dimensions | 254 mm × 166 mm × 22.55 mm (10.0" × 6.5" × 0.89") | |
| Weight | 1118 g (with packaging) 660 g (without packaging) |
9. User Tips
- Language Settings: The device supports multiple languages. If you need to change the display language (e.g., to Polish), navigate to the system settings menu on the touch screen and select your preferred language.
- Wi-Fi Connectivity: For optimal performance, ensure the indoor station is placed within good Wi-Fi signal range. If experiencing connectivity issues, consider using a wired Ethernet connection via PoE.
10. Warranty and Support
The Hikvision DS-KH8520-WTE1 Indoor Station typically comes with a 3-year warranty. For warranty claims, technical support, or service, please contact your authorized Hikvision dealer or the point of purchase. Ensure you have your proof of purchase and product serial number available.
11. Compliance and Certifications
This product complies with various international standards and certifications, ensuring its quality and safety:
- CE-EMC: EN 55032:2015, EN 61000-3-2:2014, EN 61000-3-3:2013, EN 50130-4:2011 +A1:2014, EN 60950-1:2006 + A11:2009 + A1:2010 + A12:2011 + A2:2013
- CE-LVD: EN 60950-1:2005 (Second Edition) + Am 1:2009 + Am 2:2013
- CB: EN 201 489-1 V2.1.1, EN 301 489-17 V3.1.1, EN 300 328 V2.1.1, EN 62311:2008
- FCC-SDOC: 47 CFR Part 15, Subpart B
- FCC-ID: 47 CFR Part 15, Subpart B
- C-TICK(RF): AS/NZS CISPR 32:2015
- IC(EMC): ICES-003: Issue 6
- IC(RF): RSS-247 Issue 2, February 2017, RSS-Gen Issue 5, April 2018
- UL: UL 60950-1 & CAN/CSA C22.2 No. 60950-1-07, Information Technology Equipment – Safety – Part 1: General Requirements
- ROHS: 2011/65/EU
- REACH: Regulation (EC) No 1907/2006
- WEEE: 2012/19/EU
