Logitech G502 HERO User Manual

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Logitech G502 HERO

Logitech G502 HERO - weights

Logitech G502 HERO

INTRODUCTION

Your G502 is ready to play games
If you would like to customize your G502, refer to the next section

Logitech G502 HERO - ready to play

You can customize the three onboard profiles of the G502— button programming, lighting color, lighting effects, and tracking behavior—using the Logitech Gaming Software  Download this free software and learn how to customize the G502 at www.logitechG.com/support/g502-hero 

Logitech G502 HERO - ready to play 3

To adjust the weight and balance of your G502,  first, open the weight door by grasping the mouse firmly in your right hand and pulling the tab down with your left thumb.

Logitech G502 HERO - adjust the weightYou can place up to five 3 6 gram weights in a number of different orientations Experiment with different positions for the weights to find an overall weight and balance that feels right for you.

Logitech G502 HERO - weightsAfter inserting the weights, close the weight door by inserting the tabs on the weight door into the slots on the left side of the mouse and rotating the door down until the magnet holds the weight door firmly closed.

11 fully programmable buttons

Logitech G502 HERO - 11 fully

1. Left (Button 1)
2. Right (Button 2)
3. Wheel click (Button 3)
4. Back (Button 4)
5. Forward (Button 5)
6. DPI Shift (Button G6)
7. DPI Down (Button G7)
8. DPI Up (Button G8)
9. Scroll left (wheel tilt left)
10. Scroll right (wheel tilt right)
11. Profile select (Button G9)
12. Wheel mode shift (not programmable)
  Profile 1* (High-DPI gaming) Profile 2* (Low-DPI gaming) Profile 3* (Standard: unshifted) Profile 3* (Standard: G-shifted)
DPI values 1200, 2400, 3200, 6400 400, 800,1600, 2400 2400 2400
Default DPI
value
2400 1600 2400 2400
DPI Shift value 1200 400 N/A N/A
Reports/sec 1000 1000 500 500
1 Button 1 (left click) Button 1 (left click) Button 1 (left click) Button 1 (left click)
2 Button 2 (right-click) Button 2 (right-click) Button 2 (right-click) Button 2 (right-click)
3 Button 3 (middle click) Button 3 (middle click) Button 3 (middle click) Ctrl-T
  Profile 1* (High-DPI gaming) Profile 2* (Low-DPI gaming) Profile 3* (Standard: unshifted) Profile 3* (Standard: G-shifted)
4 Button 4 (back) Button 4 (back) Button 4 (back) Ctrl-Shift-Tab
5 Button 5 (forward) Button 5 (forward) Button 5 (forward) Ctrl-Tab
6 DPI Shift (sniper) DPI Shift (sniper) G-Shift (double functions) N/A
7 DPI Down DPI Down Ctrl-C Ctrl-X
8 DPI Up DPI Up Ctrl-V Ctrl-Z
9 Scroll left Scroll left Scroll left Ctrl-F4
10 Scroll right Scroll right Scroll right Ctrl-Shift-T
11 Next profile Next profile Next profile CtrI-0

Onboard profiles

The G502 has three preconfigured profiles, one each for high sensitivity gaming, low sensitivity gaming, and standard mouse usage Use Button 9 (see mouse drawing) to rotate  through these default profiles When you change profiles, the DPI indicator lights will change color to blue for three seconds and will indicate the new mode as shown here:

Logitech G502 HERO - Onboard profiles

DPI indicators

DPI values are shown using the three LEDs indicated in the mouse drawing The image below shows which DPI value is being indicated by the LED panel.

Logitech G502 HERO - DPI-Anzeigen

Hyperfast Scroll Wheel

The G502 features Logitech’s exclusive dual-mode hyperfast scroll wheel Click the button right below the wheel (Button G12) to switch between  the two modes

Tips

Weight and balance tuning is very much an exercise in personal preference Generally speaking, more weight makes it easier to control high DPI settings, while less weight makes low-DPI gaming less fatiguing Centering weights along an imaginary line between your thumb and right-side grip finger(s) will help maintain optimal front-to-back balance.
The effects of changing weights may not be immediately apparent After changing the position or number of weights, give yourself some time to experience the difference before changing them again.
Try the default profile settings in practice games before changing these settings.
Advanced gamers can customize each game according to their specific button configuration and sensitivity switching needs The Logitech Gaming Software stores this information and applies it automatically when the game is detected.

If the mouse doesn’t work

  •  Unplug and re-plug the USB cable to ensure a good connection
  • Try the mouse USB cable in another USB port on the computer
  • Use only a powered USB port
  • Try rebooting the computer
  • If possible, test the mouse on another computer
  • Visit www.logitechG.com/support/g502-hero for more suggestions and assistance

www.logitechG.com/support/g502-hero

© 2018 Logitech, Logi and the Logitech Logo are trademarks or registered trademarks of Logitech Europe SA and/or its affiliates in the US and other countries
WEB-621-001144.002.

 

How do I set up the G502 for the first time?

Install the Logitech Gaming Software from the included disc and run it. Follow the on-screen instructions to set up your G502.

How do I change my DPI settings?

The DPI button cycles through five different DPI settings. To change the DPI setting, press and hold down the DPI button until you hear a beep, and then release. Your G502 will now be set to your new DPI setting.

How do I enable or disable the LED lighting?

The lighting button cycles through three different LED modes—on, off, and breathing. To change the LED mode, press and hold down the lighting button until you hear a beep, and then release. Your G502 will now be set to your new LED mode.

How do I change my profile?

The profile button cycles through three different profiles. To change profiles, press and hold down the profile button until you hear a beep, and then release. Your G502 will now be set to your new profile.

How do I adjust my mouse weight?

Open the weight door by grasping the mouse firmly in your right hand and pulling the tab down with your left thumb. You can place up to five 3 6 gram weights in a number of different orientations Experiment with different positions for the weights to find an overall weight and balance that feels right for you. After inserting the weights, close the weight door by inserting the tabs on the weight door into the slots on the left side of the mouse and rotating the door down until it holds firmly closed.

How do I update my firmware?

Visit www.logitechG.com/support/g502-hero for instructions on how to update your firmware.

What is Logitech Gaming Software?

Logitech Gaming Software is an application that lets you customize your G502’s buttons, colors, sensor behavior, and tracking speed

Does Logitech Gaming Software work with other Logitech products?

Yes! You can use Logitech Gaming Software to customize buttons on other Logitech gaming products such as keyboards, headsets, mice, game pads, etc

Can I use my G502 without installing Logitech Gaming Software?

Yes! You can configure basic settings such as button assignments using Windows Control Panel or by using Logitech SetPoint software if you prefer.

What are some of my options for customizing my buttons?

You can assign single commands or complex macros to any of your 11 programmable buttons

Can I program all 11 buttons at once?

No! You can only program one set of commands at a time

Documents / Resources

PDF thumbnailG502 HERO
User Manual · G502, HERO, Mouse

Questions and answers

Helpful product questions tied to this manual. Each item links to the full Q&A page.

Questions & Answers

Use this section to ask about setup, compatibility, troubleshooting, or anything missing from this manual.

  1. When creating a lua macro, up to button 8 is recognized normally
    From step 9, button input is not possible in the macro.
    Any workaround?
    lua 매크로 만들시 8번 버튼까지는 정상 인식하나
    9번부터 매크로에 버튼 입력이 안됩니다
    해결 방법이 있을까요?

    박지훈 asks <em>When creating a lua macro, up to button 8 is recognized normally
    From step 9, button input is not possible in the macro.
    Any workaround?
    lua 매크로 만들시 8번 버튼까지는 정상 인식하나
    9번부터 매크로에 버튼 입력이 안됩니다
    해결 방법이 있을까요?
    Manuals+ clarified question
    Question

    Why are buttons from number 9 onwards not recognized when creating Lua macros for the Logitech G502 HERO?

    Answer

    The Logitech G502 HERO features 11 programmable buttons. In the context of Lua scripting within Logitech G HUB or Logitech Gaming Software, buttons are typically indexed by their physical button number. While the manual identifies 11 programmable buttons, Lua scripting often requires specific event handling for buttons beyond the standard mouse button range (1-8).

    To work around this issue, try the following steps:

    • Assign Generic Keys: In the Logitech software, assign a keyboard key (like a Function key or a non-conflicting character) to buttons 9, 10, and 11. Then, modify your Lua macro to trigger based on those keyboard events instead of the mouse button index.
    • Check G-Shift: Ensure that the buttons are not being intercepted by a G-Shift layer, which can change the button ID being reported to the software.
    • Software Update: Ensure you are using the latest version of Logitech G HUB, as older versions of Logitech Gaming Software may have more restrictive limitations on Lua button indexing.

    If the software continues to fail to recognize button 9 (Profile Select) or buttons 10/11 (Wheel Tilt) within the script, it is likely a limitation of the scripting API's direct mouse event listener, and the keyboard assignment workaround is the most reliable solution.

  2. GHUB used to let me reprogram mouse keys. I can’t find documentation how to do this.

    Kevin Norman asks GHUB used to let me reprogram mouse keys. I can't find documentation how to do this.
    Manuals+ clarified question
    Question

    How do I reprogram the buttons on my Logitech G502 HERO using G HUB software?

    Answer

    To reprogram the buttons on your Logitech G502 HERO, you need to use the Logitech G HUB software (or the legacy Logitech Gaming Software). Follow these steps:

    • Download the Software: If you do not have it, download the software from www.logitechG.com/support/g502-hero.
    • Open G HUB: Launch the application and select your G502 HERO mouse from the dashboard.
    • Access Assignments: Click on the Assignments icon (usually represented by a plus sign or a button icon) on the left sidebar.
    • Select Button: You will see a diagram of your mouse with 11 programmable buttons. Click on the specific button you wish to change.
    • Assign Function: Drag and drop a command, key, macro, or system action from the left-hand menu onto the desired button.
    • Onboard Memory: If you want these settings to work without the software running, ensure you save your profile to one of the three onboard profiles in the device settings menu within G HUB.
  3. i dont get it

    Jamal asks i dont get it
    Manuals+ clarified question
    Question

    I don't understand the Logitech G502 HERO manual.

    Answer

    The Logitech G502 HERO is a gaming mouse with several customizable features. Here's a quick overview of its main functionalities to help you get started:

    • Initial Setup: Plug the mouse's USB cable into your computer. Your G502 is then ready for basic use.
    • Customization: To unlock the full potential of your G502, you can customize its three onboard profiles. This includes button programming, lighting color and effects, and tracking behavior. You'll need to download the free Logitech Gaming Software from www.logitechG.com/support/g502-hero to do this.
    • Weight and Balance Adjustment: The mouse allows you to adjust its weight and balance. To do this, open the weight door by firmly grasping the mouse in your right hand and pulling the tab down with your left thumb. You can place up to five 3.6-gram weights in various orientations to find your preferred feel. After inserting the weights, close the door by aligning the tabs and rotating it down until the magnet secures it.
    • Programmable Buttons: The G502 features 11 fully programmable buttons, including left/right click, wheel click, back/forward buttons, DPI shift, DPI up/down, scroll left/right (wheel tilt), and profile select. There's also a wheel mode shift button that is not programmable.
    • DPI Profiles and Indicators: The mouse has three preconfigured profiles for high-sensitivity gaming, low-sensitivity gaming, and standard use. You can cycle through these profiles using Button 9. When you change profiles, the DPI indicator lights will turn blue for three seconds and show the new mode.
    • Hyperfast Scroll Wheel: The G502 has a dual-mode hyperfast scroll wheel. You can switch between the two modes by clicking the button (Button G12) located directly below the scroll wheel.
    • Troubleshooting (If the mouse doesn't work):
      1. Unplug and re-plug the USB cable to ensure a good connection.
      2. Try connecting the mouse to a different USB port on your computer.
      3. Use only a powered USB port.
      4. Try rebooting your computer.
      5. If possible, test the mouse on another computer.
      6. For more suggestions and assistance, visit www.logitechG.com/support/g502-hero.

      If you have a specific aspect of the manual or product you're confused about, please provide more details, and I'll do my best to clarify.

  4. What is the recommended way to clean the outside of the mouse?

    🇲🇽 Anonymous asks What is the recommended way to clean the outside of the mouse?
    Manuals+ clarified question
    Question

    How should I clean the exterior of the Logitech G502 HERO mouse?

    Answer

    While the provided setup guide does not contain specific cleaning instructions, Logitech generally recommends the following for their gaming mice:

    • Disconnect the device: Always unplug the USB cable from your computer before cleaning.
    • Use a damp cloth: Use a soft, lint-free cloth (like microfiber) slightly moistened with water. Avoid getting moisture into any openings, such as the sensor or button gaps.
    • Avoid harsh chemicals: Do not use solvents, bleach, or abrasive cleaners, as these can damage the surface coating and rubber grips.
    • Compressed air: You can use a can of compressed air to blow out dust from the scroll wheel area and the gaps between buttons.
    • Cleaning the sensor: If the tracking becomes inconsistent, use a cotton swab lightly moistened with water or isopropyl alcohol to gently clean the sensor lens on the bottom of the mouse.

    For further assistance or specific maintenance tips, you can visit the official support page at www.logitechG.com/support/g502-hero.

Ask a Question

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