Mpow Crescent Bluetooth Headset USer Manual BH028A

USER MANUAL

Mpow Crescent

Bluetooth Headset
Mpow Crescent BH028A

We are appreciated for purchasing our Mpow Crescent This guide contains instructions for setting up and using your Mpow Crescent easily.

Package List

Package List

Diagram

Diagram

Power ON / OFF

Power ON/OFF

Haw To Pair

Haw To Pair

Turn on the Power switch of the earphone, then press and hold the Multifunction button (MFB) for 3-4 s to enter the pairing mode. Search and complete pairing on your smartphone

Replace Eartip

Replace Eartip

Step 1. Press the pre-installed eartip, and then rotate it anticlockwise to loosen , next pull it out

Step 2. Choose another eartip which suits your ear canal, and make sure the snap-fit position of the eartip is aligned with the installation port, next rotate it clockwise. When the eartip can not be pulled out it means that you assemble them successfully.

Volume Control / Music Control

Volume Control  Music Control

Play /Pause/ Answer /Hang Up/Reject/ Redial

Play-Pause-Answer-Hang Up-Reject

Clear Pairing Information / Mute

Clear Pairing Information

Charge Battery

Charge Battery

FCC Statement

Operation is subject to the following three conditions:

(1 ) This device may not cause harmful interference, and

(2) This device must accept any interference received. including interference that may cause undesired operation.

(3) This device has been evaluated to meet general RF exposure requirement The device can be used in portable exposure condition without restriction.

Note: this equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception. which can be determined by timing the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures :

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio /TV technician for help

Notification

  1. Please full charge it if it was going to lay idle for a long time and place It in a cool and dry place. Please recharge it each 2 months for storage.
  2. Please full charge it for the first use

References

Questions and answers

Helpful product questions tied to this manual. Each item links to the full Q&A page.

Questions & Answers

Use this section to ask about setup, compatibility, troubleshooting, or anything missing from this manual.

  1. It is heard by the mobile instead of the call in the ringtone.
    Se escucha por el móvil en vez de la llamada en el tono de llamada.

    Oscar asks <em>It is heard by the mobile instead of the call in the ringtone.</em>
    Se escucha por el móvil en vez de la llamada en el tono de llamada.
    Manuals+ clarified question
    Question

    Why is the ringtone playing through the mobile phone speaker instead of the Mpow Crescent headset?

    Answer

    If your ringtone is playing through your phone instead of the Mpow Crescent BH028A, it is usually due to the Bluetooth profile settings on your smartphone. Please try the following steps:

    • Check Bluetooth Settings: Go to your phone's Bluetooth menu, find the Mpow Crescent, and ensure that both "Phone Calls" and "Media Audio" are toggled ON.
    • Check Ringtone Routing: Some smartphones (especially iPhones) have a setting under Accessibility > Touch > Call Audio Routing. Ensure this is set to "Bluetooth Headset" instead of "Automatic" or "Speaker."
    • Clear Pairing Information: If the issue persists, clear the pairing history on the headset. While the headset is on, press and hold the Volume + and Volume - buttons simultaneously for about 5 seconds until the LED flashes. Then, delete the headset from your phone's Bluetooth list and pair it again.
    • Silent Mode: Ensure your phone is not set to a "Silent" or "Do Not Disturb" mode that might override the Bluetooth audio routing for ringtones.
  2. Where / how do I get replacement eartips for the BH028A?

    R Appel asks Where / how do I get replacement eartips for the BH028A?
    Manuals+ clarified question
    Question

    Where and how can I obtain replacement eartips for the Mpow Crescent BH028A?

    Answer

    The Mpow Crescent BH028A uses a specific twist-lock mechanism for its eartips. While the manual provides instructions on how to replace them, it does not list a direct storefront for purchasing replacements. To obtain new eartips, you should:

    • Check the original packaging: The "Package List" in the manual indicates that multiple eartips were included in the box.
    • Contact Mpow Support: Since Mpow products are often sold through third-party retailers, reaching out to the official Mpow customer service or the original seller (such as Amazon) is the most reliable way to find proprietary replacements.
    • Search for "Mpow Crescent Replacement Eartips": Look for third-party silicone tips on major e-commerce sites. Ensure they are compatible with the BH028A twist-lock installation port.

    How to install the new eartip:
    1. Align the snap-fit position of the new eartip with the installation port on the headset.
    2. Rotate the eartip clockwise until it is secure. It is successfully assembled when it cannot be pulled straight out.

  3. good afternoon
    What can I do if lately it spends all the time beeping, it is like making the connection link, and then it disconnects.
    Let’s see if anyone knows what I can do.
    Thank you

    buenastardes
    que puedo hacer si últimamente se pasa todo el tiempo pitando, esta como haciendo el enlace de conecta, y seguidamente se desconecta.
    a ver si alguien sabe que puedo hacer.
    gracias

    Juan Romero asks <em>good afternoon
    What can I do if lately it spends all the time beeping, it is like making the connection link, and then it disconnects.
    Let's see if anyone knows what I can do.
    Thank you</em>

    buenastardes
    que puedo hacer si últimamente se pasa todo el tiempo pitando, esta como haciendo el enlace de conecta, y seguidamente se desconecta.
    a ver si alguien sabe que puedo hacer.
    gracias

    Manuals+ clarified question
    Question

    Why is my Mpow Crescent BH028A headset beeping and constantly disconnecting?

    Answer

    The beeping and frequent disconnection you are experiencing with your Mpow Crescent BH028A are often caused by a low battery or a corrupted Bluetooth pairing. Please try the following steps to resolve the issue:

    • Charge the Device: Ensure the headset is fully charged. Beeping is often a low-battery indicator. If the battery is too low, the device will struggle to maintain a stable connection.
    • Clear Pairing Information: Reset the connection by clearing the pairing history. While the headset is on, press and hold the Volume + and Volume - buttons simultaneously for about 5 seconds until the LED indicator flashes.
    • Refresh Smartphone Connection: Go to the Bluetooth settings on your phone, "Forget" or "Remove" the Mpow Crescent, and then restart your phone.
    • Re-pair the Device: Turn the headset on, then press and hold the Multifunction Button (MFB) for 3-4 seconds to enter pairing mode again. Search for the device on your phone to reconnect.
    • Check for Interference: Ensure there are no other high-power wireless devices nearby that might be interfering with the signal.
  4. Good afternoon, I have been disconnected and now I cannot connect it. If you can help me, when I’m working I like it and I don’t have to carry the phone. Thanks
    Buenas tardes,se me ha desconectado y ahora no lo puedo conectar. Haber si me podéis ayudar que cuando estoy trabajando me gusta y no tengo que llevar el teléfono. Gracias

    José benjumea Peralta asks <em>Good afternoon, I have been disconnected and now I cannot connect it. If you can help me, when I'm working I like it and I don't have to carry the phone. Thanks</em>
    Buenas tardes,se me ha desconectado y ahora no lo puedo conectar. Haber si me podéis ayudar que cuando estoy trabajando me gusta y no tengo que llevar el teléfono. Gracias
    Manuals+ clarified question
    Question

    How do I reconnect my Mpow Crescent BH028A headset to my phone?

    Answer

    To reconnect your Mpow Crescent BH028A headset to your phone, please follow these pairing steps:

    1. Power On: Turn on the Power switch located on the earphone.
    2. Enter Pairing Mode: Press and hold the Multifunction Button (MFB) for 3 to 4 seconds. The device should enter pairing mode.
    3. Connect on Phone: Open the Bluetooth settings on your smartphone, search for available devices, and select the Mpow Crescent to complete the connection.

    If the device was previously paired but is not connecting, you may need to "Forget" or "Unpair" the headset from your phone's Bluetooth list first, then repeat the steps above. Ensure the headset is fully charged, as low battery can cause connection drops.

Ask a Question

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