USER MANUAL
SoundCore Spirit X2
How to Use
Customer Service
18-month limited warranty.
Lifetime technical support.
service@soundcore.com
+1 (800) 988 7973 (US) Mon-Fri 9:00 – 17:00 (PT)
+44 (0) 1604 936200 (UK) Mon-Fri 6:00 – 11:00 (GMT)
+49 (0) 69 9579 7960 (DE) Mon-Fri 6:00 – 11:00
Anker Innovations Limited
Room 1318-19, Hollywood Plaza, 610 Nathan Road, Mongkok, Kowloon, Hong Kong
ANKER TECHNOLOGY (UK) LTD
Suite B, Fairgate House, 205 Kings Road, Tyseley, Birmingham, B11 2AA, United Kingdom
Input: 5V 0.5A
Charging time: 1.5 hours
Playtime(varies by volume level and content): 9 hours (Total 36 hours with charging case）
For FAQs and more information, please visit :
soundcore.com/support
Important Safety Information
- Avoid dropping.
- Do not disassemble.
- Do not submerge in water.
- The product shall not be exposed to dripping or splash.
- Avoid extreme temperatures.
- The product shall not be exposed to excessive heat such as sunshine, fire or the like.
- Use original or certified cables.
- Clean with a dry, soft lint-free cloth. Do not use any corrosive cleaner or oil.
- Do not use the product outdoors during thunderstorms.
- Keep out of reach of children. Small parts included may be a choking hazard.
Hearing Safety
- To avoid hearing damage, do not listen for extended periods at high volume.
- Do not turn the volume so high that you’re unable to hear your surroundings.
- Do not use earphones while driving.
- You should use caution or temporarily discontinue use in potentially hazardous situations.
Notice
This product complies with the radio interference requirements of the European Community.
CAUTION RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
This symbol means the product must not be discarded as household waste, and should be delivered to an appropriate collection facility for recycling. Follow local rules and never dispose of the product and rechargeable batteries with normal household waste. Correct disposal of old products and rechargeable batteries helps prevent negative consequences for the environment and human health.
FCC Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
- This device may not cause harmful interference, and
- This device must accept any interference received, including interference that may cause undesired operation.
Warning: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
FCC ID: 2AOKB-A3918L IC: 23451-A3918L : 204-920314
Right Earbud, A3918R
FCC ID: 2AOKB-A3918R IC: 23451-A3918R : 204-920313
The following importer is the responsible party
Company Name: Fantasia Trading LLC
Address: 9155 Archibald Avenue, Suite 202, Rancho Cucamonga, CA, 91730, US
Telephone: +1 (909) 484 1530
RF Warning Statement
The device has been evaluated to meet general RF exposure requirements. The device can be used in portable exposure conditions without restriction.
IC NOTICE TO CANADIAN USERS
This device contains licence-exempt transmitter(s)/receiver(s) that comply with
Innovation, Science and Economic Development Canada’s licence-exempt RSS(s).
Operation is subject to the following two conditions:
- This device may not cause interference.
- This device must accept any interference, including interference that may cause undesired operation of the device.
Radiation Exposure Statement
The product comply with the Canada portable RF exposure limit set forth for an
uncontrolled environment and are safe for intended operation as described in this
manual.
Declaration of Conformity
Hereby, Anker Innovations Limited declares that the product type A3918&A3918L&A3918R is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet
address: www.soundcore.com
Maximum output power: 8dBm
Frequency band: 2.4G band(2.402GHz-2.480GHz)
Anker Innovations Limited
Trademark
Bluetooth
The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by Anker Innovations Limited is under license. Other trademarks and trade names are those of their respective owners.
* Additional Legal Rights for Consumers
For consumers, who are covered by consumer protection laws or regulations in their country of purchase or, if different, their country of residence, the benefits conferred by Soundcore’s Limited Warranty are in addition to all rights and remedies conveyed by such consumer protection laws and regulations, including but not limited to these additional rights.
For FAQs and more information, please visit https://www.soundcore.com/.
Read More About This User Manuals…
Anker-SoundCore-Spirit-X2-Manual-Optimized.pdf
Anker-SoundCore-Spirit-X2-Manual-Orginal.pdf
Questions about your Manual? Post in the comments!
References
- User Manualmanual.tools
I have a problem with the right earbud, it does not activate when I open the box, it also does not turn on, it does not connect to my phone, it never turns on the light. While the left earbud works perfectly. They have about 02 months of normal use. No bumps or submerged in water.
I have reset them and also re-connected via bluetooth on several occasions, but the problem persists. Only the left one works.
Tengo un problema con el auricular derecho, no se activa cuando abro la caja, tampoco se prende, no se conecta a mi teléfono, nunca enciende la luz. En tanto que el auricular izquierdo funciona perfectamente. Tienen alrededor de 02 meses de uso normal. Sin golpes ni se ha sumergido en agua.
Los he reseteado y también re conectado por bluetooth en varias ocasiones, pero el problema persiste. Sólo funciona el izquierdo.
I have reset them and also re-connected via bluetooth on several occasions, but the problem persists. Only the left one works.</em>
Tengo un problema con el auricular derecho, no se activa cuando abro la caja, tampoco se prende, no se conecta a mi teléfono, nunca enciende la luz. En tanto que el auricular izquierdo funciona perfectamente. Tienen alrededor de 02 meses de uso normal. Sin golpes ni se ha sumergido en agua.
Los he reseteado y también re conectado por bluetooth en varias ocasiones, pero el problema persiste. Sólo funciona el izquierdo.
Why is my right SoundCore Spirit X2 earbud not turning on, charging, or connecting even after a reset?
Since you have already attempted a reset and the right earbud still shows no light and does not activate, the issue is likely related to power delivery or a hardware failure. Please try the following steps:
If the earbud remains completely unresponsive after cleaning, it may be a hardware defect. Since your product is only 2 months old, it is covered under the 18-month limited warranty mentioned in your manual. You should contact Soundcore support for a replacement:
Read the full Q&A page
I have exactly the same problem … Could you solve it?
Thanks
Tengo exactamente el mismo problema… Lo pudiste solucionar?
Gracias
Left earbud is not working
Why is my left Anker SoundCore Spirit X2 earbud not working?
If your left earbud is not working, it may be due to a connection issue or a charging problem. Please try the following troubleshooting steps:
If these steps do not resolve the issue, you can contact Soundcore support at service@soundcore.com or call +1 (800) 988 7973 (US) for further assistance under your 18-month warranty.
Read the full Q&A page
Because my device is not holding a charge, I am waiting for my answer. Thank you.
Por que no retienen carga mi dispositivo, espero mi respuesta., gracias.
Por que no retienen carga mi dispositivo, espero mi respuesta., gracias.
Why is my Anker SoundCore Spirit X2 not holding a charge?
If your SoundCore Spirit X2 is not holding a charge, please try the following troubleshooting steps:
If the device still fails to hold a charge, it may be a battery hardware issue. The Spirit X2 comes with an 18-month limited warranty. You can contact Soundcore support at service@soundcore.com or call +1 (800) 988 7973 (US) for further assistance.
Read the full Q&A page
How do you enable extra bass on spirit X2?
How do I enable the extra bass feature on the Anker SoundCore Spirit X2?
To enable or disable the extra bass (BassUp) feature on your Anker SoundCore Spirit X2 earbuds, follow these steps:
This toggle allows you to switch between the Normal mode and the BassUp mode for enhanced low-end frequencies.
Read the full Q&A page
Can the spirit X2 earbuds connect to a television?
Can the Anker SoundCore Spirit X2 earbuds connect to a television?
Yes, the Anker SoundCore Spirit X2 earbuds can connect to a television, provided the TV supports Bluetooth audio output. Since these earbuds use standard Bluetooth technology, they can pair with any Bluetooth-enabled transmitter.
To connect them to your TV:
If your television does not have built-in Bluetooth, you would need to purchase a separate Bluetooth transmitter that plugs into the TV's 3.5mm headphone jack or optical output to use the earbuds.
Read the full Q&A page
The right earphone does not turn on
Prawa słuchawka nie włącza się
Prawa słuchawka nie włącza się
Why is my right Anker SoundCore Spirit X2 earphone not turning on?
If your right earbud is not turning on, please try the following troubleshooting steps:
If these steps do not resolve the issue, you may contact Soundcore support at service@soundcore.com or call +1 (800) 988 7973 (US) as the product includes an 18-month limited warranty.
Read the full Q&A page