USER MANUAL
Anker SoundCore Rave Neo
How to Use
Customer Service
18-month limited warranty.
Lifetime technical support.
Our warranty is additional to the legal rights consumers have buying this product.
For FAQs and more information, please visit :
soundcore.com/support
Input (USB Type-C): 5V 2A Output (USB Type-A): 5V 2A
Playtime(varies by volume level and content): 18 hours
Anker Innovations Limited
Room 1318-19, Hollywood Plaza, 610 Nathan Road, Mongkok, Kowloon, Hong Kong
ANKER TECHNOLOGY (UK) LTD
Suite B, Fairgate House, 205 Kings Road, Tyseley, Birmingham, B11 2AA, United Kingdom
service@soundcore.com
support.mea@soundcore.com (For Middle East and Africa Only)
+1 (800) 988 7973 (US) Mon – Fri 9:00am – 17:00pm (PT)
+44 (0) 1604 936200 (UK) Mon – Fri 6:00 – 11:00 (GMT)
+49 (0) 69 9579 7960 (DE) Mon – Fri 6:00 – 11:00 +971 8000320817 (UAE) Sun-Thu 9:00 – 17:30 (GMT+4)
+966 8008500030 (KSA) Sun-Thu 8:00 – 16:30 (GMT+3)
+965 22069086 (Kuwait) Sun-Thu 8:00 – 16:30 (GMT+3) +81 03 4455 7823 (日本) 月- 金 9:00 – 17:00
+86 400 0550 036 (中国) 周一至周五 9:00 – 17:30
+82-2-6464-7088 (한국) 월~금 9:00-17:30
Anker-SoundCore-Rave-Neo-Manual-Optimized.pdf
Anker-SoundCore-Rave-Neo-Manual-Original.pdf
Questions about your Manual? Post in the comments!
References
- User Manualmanual.tools
I have a query, I bought a neo rave speaker and I would like to know if there is the possibility of turning it on from the mobile, or it should only be turned on from the speaker button? Thanks
Tengo una consulta, compre un parlante rave neo y quisiera saber si existe la posibilidad de prenderlo desde el móvil, o solo debe ser encendido del botón del parlante? Gracias
Tengo una consulta, compre un parlante rave neo y quisiera saber si existe la posibilidad de prenderlo desde el móvil, o solo debe ser encendido del botón del parlante? Gracias
Can the Anker SoundCore Rave Neo be turned on remotely via a mobile device, or must it be turned on using the physical power button?
The Anker SoundCore Rave Neo must be turned on using the physical Power button located on the speaker itself. To turn the speaker on or off, press and hold the power button for at least 2 seconds.
While the Soundcore app allows you to control volume, lighting effects, and EQ settings once the device is active, it does not support a "Remote Power On" feature. This is because the speaker's Bluetooth receiver typically powers down when the device is off to conserve battery, making it unable to receive a signal from your mobile phone to wake up.
Read the full Q&A page
I am facing a weird issue with my Rave neo. It gets automatically switched on after it gets battery level more than 50%.
Can anyone please help in this situation ?
Can anyone please help in this situation ?
Why does my Anker SoundCore Rave Neo automatically switch on when the battery level exceeds 50%?
The behavior you are describing is not a standard feature of the Anker SoundCore Rave Neo and may indicate a firmware glitch or a hardware issue with the power management system. To resolve this, please try the following steps:
If the issue persists after a reset and firmware update, it is likely a hardware defect. Since the product comes with an 18-month limited warranty, you should contact Anker support at service@soundcore.com or call +1 (800) 988 7973 (US) for further assistance or a replacement.
Read the full Q&A page
user manual only has pic no written directions so it is not much useful
How do I use the Anker SoundCore Rave Neo? Can you provide written instructions instead of just diagrams?
To assist you with the visual-only manual, here are the primary written instructions for the Anker SoundCore Rave Neo:
For more detailed support or specific troubleshooting, you can contact Anker at service@soundcore.com or call their US support line at +1 (800) 988 7973.
Read the full Q&A page