The Homedepot Returns: Hassle-Free 90-Day Online Return Policy provides customers with the convenience of returning most merchandise within 90 days of purchase. The Online Return Policy Exceptions are noted for items that cannot be returned within this time frame. Refunds will be issued to the original form of payment, with original shipping charges deducted from the refund, unless the return is the result of an error by Homedepot.com. Customers are advised to return bundled items with all components for a full refund. Homedepot.com offers three options for returning items purchased online: Return to Store, By Mail, and Call. Customers can return items to any Homedepot retail store nationwide, with credit issued in-store at the time of return and no return shipping charges incurred. For most orders delivered by UPS or FedEx, customers can use the enclosed small parcel return label to mail their return or arrange to return on their own using the address specified on the return label. Credit will be issued at the time the merchandise is received in Homedepot’s warehouse, with return shipping costs being the responsibility of the customer unless the return is due to an error by Homedepot.com. Customers needing assistance with the return of larger items or with any other questions can contact Online Customer Support at 1-800-430-3376. The In-Store Purchase Return Policy Basics allow returns within 90 days of purchase with a valid sales receipt, which will be exchanged, refunded in cash, credited to the customer’s account, or refunded via The Home Depot store credit. Exceptions to this policy are noted on the Return Policy Page.

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Homedepot 90 days Online Return Policy

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Online Return Policy

Most merchandise can be returned within 90 days of purchase unless noted in our Online Return Policy Exceptions. Refunds will be issued to the original form of payment. Original shipping charges will be deducted from the refund unless the return is the result of an error by Homedepot.com. Please note that bundled items need to be returned with all components for a full refund.

Online Return Options

Return to Store For your convenience, items purchased on homedepot.com can be returned to any of our retail stores nationwide.

  • Credit will be issued in-store at time of return and no return shipping charges will be incurred.
  • To enable quick processing of your return, please bring with you a copy of your bar-coded shipping confirmation email or the credit card used to make the purchase.

By Mail For most orders delivered by UPS or Fed Ex, you can use the enclosed small parcel return label to mail your return. Alternatively, you can arrange to return on your own, using the address specified on the return label.

  • Credit will be issued at the time the merchandise is received in our warehouse.
  • Return shipping costs will be the responsibility of the customer unless the return is the result of an error by Homedepot.com.

Call If you need assistance with the return of larger items, or if you have any other questions, please contact Online Customer Support at 1-800-430-3376. Please note that, depending on the form of payment tendered, it may take 2-10 business days after your credit is applied for it to post to your account. All Alaska and Hawaii non-UPS returns must be returned to a retail store. Visit our Return Policy Page for additional information and exceptions to our online purchase return policy. In-Store Purchase Return Policy Basics Returns within 90 days of purchase and with a valid sales receipt will be exchanged, refunded in cash, credited to your account or refunded via The Home Depot store credit. Visit our Return Policy Page for exceptions to our in-store purchase return policy. This data is internal to Brunswick.

SPECIFICATIONS

Homedepot 90 days Online Return Policy Most merchandise can be returned within 90 days of purchase unless noted in our Online Return Policy Exceptions. Refunds will be issued to the original form of payment. Original shipping charges will be deducted from the refund unless the return is the result of an error by Homedepot.com. Please note that bundled items need to be returned with all components for a full refund.
Online Return Options
  • Return to Store: Items purchased on homedepot.com can be returned to any of our retail stores nationwide. Credit will be issued in-store at time of return and no return shipping charges will be incurred. To enable quick processing of your return, please bring with you a copy of your bar-coded shipping confirmation email or the credit card used to make the purchase.
  • By Mail: For most orders delivered by UPS or Fed Ex, you can use the enclosed small parcel return label to mail your return. Alternatively, you can arrange to return on your own, using the address specified on the return label. Credit will be issued at the time the merchandise is received in our warehouse. Return shipping costs will be the responsibility of the customer unless the return is the result of an error by Homedepot.com.
  • Call: If you need assistance with the return of larger items, or if you have any other questions, please contact Online Customer Support at 1-800-430-3376. Please note that, depending on the form of payment tendered, it may take 2-10 business days after your credit is applied for it to post to your account. All Alaska and Hawaii non-UPS returns must be returned to a retail store. Visit our Return Policy Page for additional information and exceptions to our online purchase return policy.
In-Store Purchase Return Policy Basics Returns within 90 days of purchase and with a valid sales receipt will be exchanged, refunded in cash, credited to your account or refunded via The Home Depot store credit. Visit our Return Policy Page for exceptions to our in-store purchase return policy.

FAQS

What is the Homedepot Returns: Hassle-Free 90-Day Online Return Policy?

The Homedepot Returns: Hassle-Free 90-Day Online Return Policy allows customers to return most merchandise within 90 days of purchase.

What are the exceptions to the Homedepot Returns: Hassle-Free 90-Day Online Return Policy?

The exceptions to the Homedepot Returns: Hassle-Free 90-Day Online Return Policy are noted for items that cannot be returned within this time frame.

What happens to the original shipping charges when returning an item under the Homedepot Returns: Hassle-Free 90-Day Online Return Policy?

Original shipping charges will be deducted from the refund unless the return is the result of an error by Homedepot.com.

What should customers do when returning bundled items under the Homedepot Returns: Hassle-Free 90-Day Online Return Policy?

Customers are advised to return bundled items with all components for a full refund.

What are the options for returning items purchased online under the Homedepot Returns: Hassle-Free 90-Day Online Return Policy?

Customers can return items to any Homedepot retail store nationwide, by mail, or by calling Online Customer Support at 1-800-430-3376.

What happens when returning items to a Homedepot retail store under the Homedepot Returns: Hassle-Free 90-Day Online Return Policy?

Credit will be issued in-store at the time of return and no return shipping charges will be incurred.

What should customers bring when returning items to a Homedepot retail store under the Homedepot Returns: Hassle-Free 90-Day Online Return Policy?

To enable quick processing of your return, please bring with you a copy of your bar-coded shipping confirmation email or the credit card used to make the purchase.

What happens when returning items by mail under the Homedepot Returns: Hassle-Free 90-Day Online Return Policy?

Credit will be issued at the time the merchandise is received in Homedepot’s warehouse, with return shipping costs being the responsibility of the customer unless the return is due to an error by Homedepot.com.

What should customers do if they need assistance with the return of larger items under the Homedepot Returns: Hassle-Free 90-Day Online Return Policy?

Customers needing assistance with the return of larger items or with any other questions can contact Online Customer Support at 1-800-430-3376.

What is the In-Store Purchase Return Policy Basics under the Homedepot Returns: Hassle-Free 90-Day Online Return Policy?

The In-Store Purchase Return Policy Basics allow returns within 90 days of purchase with a valid sales receipt, which will be exchanged, refunded in cash, credited to the customer’s account, or refunded via The Home Depot store credit.

What are the exceptions to the In-Store Purchase Return Policy Basics under the Homedepot Returns: Hassle-Free 90-Day Online Return Policy?

Exceptions to this policy are noted on the Return Policy Page.

Homedepot 90 days Online Return Policy User Manual

References

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