typecase Flexbook Keyboard Case User Manual

Typecase Flexbook Keyboard Case User Manual

Typecase Flexbook Keyboard Case

For more support, please email us at support@typecase.co
Your questions will be answered promptly.

Overview

Overview

Connecting

First-time pairing:

-Step 1: Move ON/OFF switch to ON

-Step 2: Press the ‘Pair’ button for 2seconds to connect to your iPad, (the Bluetooth indicator flashes)

-Step 3: Toggle Bluetooth On in the Setting app Settings App on your iPad, (the Bluetooth indicator dies, you are connected)

Connecting - Step 3

– Step 4: Tap “Typecase Flexbook” or “360X Keyboard” under “DEVICES” in the Bluetooth section in the Settings app.

For future pairings, please repeat steps 1-3 (if necessary). “Typecase Flexbook” or “360X Keyboard” will appear under My Devices. Tap it to connect.

graphical user interface, applicationConnecting - Step 4

Installation and Removal

Installation and Removal

  1. Removing back protective piece: hold iPad on both sides and use thumbs to gently push off the back cover (see photo.) Cover is held in place by two tabs.
  2. Proceed to “peel” cover away from iPad.
  3. Take iPad out.
  4. Take iPad out upwards.

Function Keys

Function Keys

Product Specs

  • Operating distance: 10 meters (33 feet)
  • Modulation System: GFSK
  • Working voltage: 3.0-4.2V
  • Working current: 0.88-3.85mA
  • Sleeping current: < 125μA
  • Charging current: 500-800mA
  • Standby time: 30 days
  • Continuous working time without backlight: 60 hours.
  • Charging time: < 2 hours
  • Battery’s capacity: 500mAh
  • Battery’s life span: 3 years
  • Key’s life span: > 5 million strokes
  • Operating temperature: -10 ±55°C

Maintenance:

Please preserve the keyboard under normal temperature and recharge under normal voltage.

Rotation

Rotation

Usage

Usage

Charging

 

Charge

Contact Us

If you have any issues or questions, let us know ASAP! We would love to get you taken care of and happy right away! All units come with a full 12 month warranty, so you can relax and take comfort in your purchase. For the fastest & friendliest support, contact us (not Amazon) via one of the contact methods below. Our email support is open 24/7/365.

  1. Email: support@typecase.co
  2. Phone: 832-303-5080
  3. Support link: https://ipadkeyboards.com

Troubleshooting

If the keyboard is not working correctly, please check the following:

  1. The Bluetooth function on the iPad (or other Bluetooth devices) is enabled.
  2. The Bluetooth keyboard is within 33 feet.
  3. The Bluetooth keyboard is charged.
    If you have unwanted auto-correction or punctuation, please try to change Wireless keyboard’s setting on your iPad:
  4. Connect your iPad to Wireless keyboard.
  5. Go to iPad Settings app > General > Keyboard > Hardware Keyboard.
  6. Toggle OFF Auto-Capitalization, Auto-Correction, and “.” Shortcut. (please refer to the figure below)

Toggle OFF Auto-Capitalization

  1. Make sure the keyboard is on(the battery indicator is illuminated).
  2. Ensure the battery has enough power
  3. Make sure that Bluetooth in your device (eg iPad, table pc) is on
  4. Press the key ‘Pair’, check the Bluetooth status.
  5. Ensure keyboard has already paired via Bluetooth.
    If fail in connect with bluetooth, please try the following steps:
    1. Delete bluetooth device on the iPad,
    2. Switch off the Bluetooth function on the iPad
    3. Reboot the iPad
    4. Switch on Bluetooth on the iPad
    5. Switch the keyboard off and on
    6. Repeat the step on page 2 and 3 to pair the keyboard

Documents / Resources

PDF thumbnailFlexbook Keyboard Case
User Manual · Flexbook Keyboard Case

References

Questions and answers

Helpful product questions tied to this manual. Each item links to the full Q&A page.

Questions & Answers

Use this section to ask about setup, compatibility, troubleshooting, or anything missing from this manual.

  1. Dear Ladies and Gentlemen,

    How to use question marks and other special characters.
    Furthermore, y and z are swapped on my keyboard. If I press z, the letter Y appears. And vice versa.

    What should I do.

    Greeting
    Carmen Thieme

    Sehr geehrte Damen und Herren,

    Wie sind Fragezeichen und andere Sonderzeichen anzuwenden.
    Desweiteren ist bei meiner Tastatur y und z vertauscht, Drücke ich z erscheint der Buchstabe Y. Und umgekehrt.

    Was soll ich machen.

    Gruss
    Carmen Thieme

    Thieme Carmen asks <em>Dear Ladies and Gentlemen,

    How to use question marks and other special characters.
    Furthermore, y and z are swapped on my keyboard. If I press z, the letter Y appears. And vice versa.

    What should I do.

    Greeting
    Carmen Thieme</em>
    Sehr geehrte Damen und Herren,

    Wie sind Fragezeichen und andere Sonderzeichen anzuwenden.
    Desweiteren ist bei meiner Tastatur y und z vertauscht, Drücke ich z erscheint der Buchstabe Y. Und umgekehrt.

    Was soll ich machen.

    Gruss
    Carmen Thieme

    Manuals+ clarified question
    Question

    How do I use special characters and fix the issue where the Y and Z keys are swapped?

    Answer

    The issue where the Y and Z keys are swapped (and special characters are not where they appear on the keys) is caused by the iPad's software keyboard layout being set to a different language than the physical keyboard hardware.

    To fix this, please follow these steps on your iPad:

    1. Go to the Settings app.
    2. Navigate to General > Keyboard.
    3. Tap on Hardware Keyboard (this option only appears when the Typecase is connected).
    4. Check the language setting. If your keyboard has a QWERTY layout (where Y is on the top row and Z is on the bottom), ensure the language is set to English (US). If it is currently set to German (QWERTZ), the Y and Z keys will be swapped.
    5. Once the correct language is selected, special characters like the question mark will match the symbols printed on your keys.

    For further assistance with specific shortcuts, you can refer to the Function Keys section in your manual or contact Typecase support at support@typecase.co.

  2. This may or may not work, just came across it accidentally when looking for something else. Try going to SETTINGS, then GENERAL, then KEYBOARDS, then ENGLISH, then select keyboard type. There are three different ones for me, QWERTY (select this one), AZERTY, AND QWERTZ. It looks like this, if not selected correctly, might switch your Y and Z keys. Not sure, I’m a newbie at this, but it’s worth a try.

    Sandy Lewis asks This may or may not work, just came across it accidentally when looking for something else. Try going to SETTINGS, then GENERAL, then KEYBOARDS, then ENGLISH, then select keyboard type. There are three different ones for me, QWERTY (select this one), AZERTY, AND QWERTZ. It looks like this, if not selected correctly, might switch your Y and Z keys. Not sure, I'm a newbie at this, but it's worth a try.
    Manuals+ clarified question
    Question

    How do I fix the keyboard layout if the Y and Z keys are swapped on my Typecase Flexbook?

    Answer

    If your Y and Z keys are swapped, it is likely because your iPad is set to a different keyboard layout (such as AZERTY or QWERTZ) instead of the standard QWERTY layout used by the Typecase Flexbook.

    To fix this, follow these steps on your iPad:

    1. Open the Settings app.
    2. Go to General.
    3. Select Keyboard.
    4. Tap on Keyboards at the top.
    5. Select your language (e.g., English).
    6. Ensure that QWERTY is selected. If AZERTY or QWERTZ is checked, it will cause certain keys to swap positions.

    Additionally, the manual suggests that for other typing issues, you can navigate to Settings > General > Keyboard > Hardware Keyboard to toggle settings like Auto-Capitalization and Auto-Correction.

  3. The only letters on the top alphabet row that work for me are “T” and “Y”. All other letters and special characters work on the rest of the keyboard. Is there a fix for this?

    K. Darville asks The only letters on the top alphabet row that work for me are “T” and “Y”. All other letters and special characters work on the rest of the keyboard. Is there a fix for this?
    Manuals+ clarified question
    Question

    Why are only the 'T' and 'Y' keys working on the top row of my Typecase Flexbook keyboard?

    Answer

    If specific keys like the top alphabet row (except 'T' and 'Y') are not responding while others work, it often indicates a hardware connection issue or a software glitch. Please try the following troubleshooting steps from the manual:

    • Hard Reset the Connection: Go to your iPad Settings, select Bluetooth, and 'Forget' the keyboard. Turn the keyboard off, reboot your iPad, and then turn the keyboard back on to re-pair it using the 'Pair' button.
    • Check iPad Settings: Go to Settings > General > Keyboard > Hardware Keyboard and ensure the correct language layout is selected.
    • Charge the Device: Low battery can sometimes cause erratic key behavior. Ensure the keyboard is fully charged (the battery indicator should not be flashing red).

    If the issue persists after a full reset and charge, it is likely a hardware defect. Since the product comes with a 12-month warranty, you should contact Typecase support at support@typecase.co or call 832-303-5080 for a replacement.

    分析>

    1. I’m also having this issue. The g, h and space bar don’t work. I tried changing to US instead of US automatic and turning off auto cap, auto correct and shortcuts but they still do not work. Keyboard was bought in October 2021 and barely used.

  4. My keyboard is turning the red light when is plugged in, but is not turning on when I toggle the on/off button. It is not working at all. I think is the battery but maybe there is something else that can be done in order to fix that problem. Thanks.

    Enrique Granados asks My keyboard is turning the red light when is plugged in, but is not turning on when I toggle the on/off button. It is not working at all. I think is the battery but maybe there is something else that can be done in order to fix that problem. Thanks.
    Manuals+ clarified question
    Question

    Why is my Typecase Flexbook keyboard not turning on even though the red light is on when plugged in?

    Answer

    Based on the Typecase Flexbook User Manual, if your keyboard shows a red light while charging but does not turn on when toggled, please try the following troubleshooting steps:

    • Check Battery Level: A flashing red light indicates the battery is below 10%. Ensure the device has been charged for at least 2 hours.
    • Verify Power Toggle: Ensure the ON/OFF switch is moved completely to the ON position.
    • Hard Reset/Re-pair: If the device is unresponsive, try to reset the connection by:
      1. Switching the keyboard OFF and then ON again.
      2. Deleting the Bluetooth device from your iPad settings.
      3. Rebooting your iPad.
      4. Pressing the 'Pair' button (or the Pair key) for 2 seconds to enter pairing mode (the Bluetooth indicator should flash).
    • Contact Support: If the keyboard still does not power on after a full charge, it may be a hardware or battery failure. The manual notes a 12-month warranty. You can contact Typecase support at support@typecase.co or call 832-303-5080 for further assistance.
  5. THE SYMBOLS DONT MATCH THE KEYS IT SEEMS THE KEYBOARD SHIFTED 1 OR 2 CHARACTERS

    VILMA asks THE SYMBOLS DONT MATCH THE KEYS IT SEEMS THE KEYBOARD SHIFTED 1 OR 2 CHARACTERS
    Manuals+ clarified question
    Question

    Why do the symbols on my Typecase Flexbook keyboard not match the keys being pressed?

    Answer

    If your Typecase Flexbook keyboard symbols do not match the keys being pressed, it is usually due to the iPad's software keyboard settings being set to a different language or layout than the physical keyboard.

    To resolve this, please check your iPad settings:

    • Go to Settings > General > Keyboard.
    • Select Keyboards and ensure the language matches your physical keyboard (e.g., English US).
    • Tap on the language and ensure the Hardware Keyboard layout is also set correctly (typically 'U.S.').

    Additionally, the manual suggests checking for unwanted auto-correction settings that might interfere with typing:

    1. Go to Settings > General > Keyboard > Hardware Keyboard.
    2. Toggle OFF Auto-Capitalization, Auto-Correction, and the "." Shortcut.

    If the issue persists, try unpairing and re-pairing the device: delete the Bluetooth device from your iPad settings, reboot your iPad, and follow the pairing steps on page 2 of the manual.

  6. As I change the keyboard cursor, touch
    Como cambio el cursor del teclado, touch

    CARLOS F. TIRADO asks <em>As I change the keyboard cursor, touch<e/em>
    Como cambio el cursor del teclado, touch
    Manuals+ clarified question
    Question

    How do I change the keyboard cursor or touch settings?

    Answer

    The Typecase Flexbook Keyboard Case manual does not provide specific instructions for changing the appearance of the cursor, as cursor behavior is controlled by the iPadOS software rather than the keyboard itself. However, you can adjust these settings on your iPad by following these steps:

    • To change the cursor (Pointer): Go to Settings > Accessibility > Pointer Control. Here you can adjust the pointer size, color, and scrolling speed.
    • To adjust trackpad/touch settings: Go to Settings > General > Trackpad to change the tracking speed and toggle features like "Tap to Click."

    If you are experiencing issues with typing behavior (such as unwanted auto-corrections), the manual suggests going to Settings > General > Keyboard > Hardware Keyboard to toggle settings like Auto-Capitalization and Auto-Correction.

  7. Hello
    I have just received my new ipad keyboard and I cannot find the PDF instruction manual in French. Can you provide it to me please. ?
    Bonjour
    Je viens de recevoir mon nouveau clavier ipad et je ne trouve pas le manuel d’instructions format PDF en Français. Pouvez-vous me le fournir svp. ?

    Helene Gagnon asks <em>Hello
    I have just received my new ipad keyboard and I cannot find the PDF instruction manual in French. Can you provide it to me please. ?<e/em>
    Bonjour
    Je viens de recevoir mon nouveau clavier ipad et je ne trouve pas le manuel d'instructions format PDF en Français. Pouvez-vous me le fournir svp. ?
    Manuals+ clarified question
    Question

    Where can I find the French PDF instruction manual for the Typecase Flexbook Keyboard Case?

    Answer

    Currently, the official manual provided for the Typecase Flexbook Keyboard Case is only available in English. Typecase does not typically provide a separate French PDF on their standard support channels.

    However, you can follow these steps to set up your keyboard, as the process is straightforward:

    • Pairing: Move the ON/OFF switch to ON. Press the 'Pair' button for 2 seconds (the Bluetooth indicator will flash). On your iPad, go to Settings > Bluetooth and select 'Typecase Flexbook' or '360X Keyboard' to connect.
    • Support: You can contact Typecase directly to request a translated version at support@typecase.co or by calling 832-303-5080.

    If you need specific instructions translated, you may also use a mobile translation app to scan the English manual text.

    Vous pouvez contacter le support technique à support@typecase.co pour demander une version française.

    You can view the English manual online here: Typecase Flexbook Keyboard Case Manual.

    Note: Uncertainty exists regarding the availability of an official French PDF as it is not hosted on the primary support site.

  8. Is there a manual, tips for using the ” Typecase ” flexboard keyboard
    Est-ce qu’il y a un manuel, astuces d’utilisation du clavier ”Typecase” flexboard

    Laurent Ferland asks <em>Is there a manual, tips for using the '' Typecase '' flexboard keyboard<e/em>
    Est-ce qu'il y a un manuel, astuces d'utilisation du clavier ''Typecase'' flexboard
    Manuals+ clarified question
    Question

    Where can I find the manual and usage tips for the Typecase Flexbook Keyboard Case?

    Answer

    You can find the manual and usage tips for the Typecase Flexbook Keyboard Case below:

    • First-Time Pairing:
      1. Move the ON/OFF switch to ON.
      2. Press the Pair button for 2 seconds (the Bluetooth indicator will flash).
      3. On your iPad, go to Settings > Bluetooth and toggle it ON.
      4. Select "Typecase Flexbook" or "360X Keyboard" under 'Devices' to connect.
    • Usage Tips:
      • Rotation: The case can open up to 180° and twist 360° to switch between Laptop, Tablet, and Video modes.
      • Backlight: Use the Light key (key 12) to turn the backlight on/off and the Color key (key 11) to change colors.
      • Battery Check: Press the Battery Status Check key (key 10) to see the current power level.
    • Troubleshooting: If the keyboard stops working, ensure Bluetooth is enabled on your iPad, the keyboard is within 33 feet, and it is fully charged. If connection fails, try 'forgetting' the device in your iPad settings, rebooting the iPad, and restarting the pairing process.

    For further assistance, you can contact Typecase support at support@typecase.co or call 832-303-5080.

  9. Backspace , delete and shift keys not working. Do nothing. Recently installed the os15.4.1

    Kent grode asks Backspace , delete and shift keys not working. Do nothing. Recently installed the os15.4.1
    Manuals+ clarified question
    Question

    Why are the backspace, delete, and shift keys not working on my Typecase Flexbook after updating to iPadOS 15.4.1?

    Answer

    If specific keys like Backspace and Shift stop working after an iPadOS update, it is often related to software settings or a connection glitch rather than a hardware failure. Please try the following troubleshooting steps based on the Typecase Flexbook manual:

    • Hard Reset the Connection: Go to your iPad Settings > Bluetooth, find your keyboard (e.g., "Typecase Flexbook" or "360X Keyboard"), tap the 'i' icon, and select Forget This Device. Restart your iPad and then re-pair the keyboard by holding the Pair button for 2 seconds.
    • Check Keyboard Settings: Go to Settings > General > Keyboard > Hardware Keyboard. Ensure the layout is set correctly (e.g., U.S.) and toggle off any accessibility features like "Sticky Keys" or "Slow Keys" under Settings > Accessibility > Keyboards, as these can interfere with key responsiveness.
    • Power Cycle: Switch the keyboard OFF and then back ON. Ensure the battery is fully charged, as low power can cause erratic key behavior.
    • Contact Support: Since you mentioned this occurred specifically after an OS update, if the above steps do not work, you may need to contact Typecase support at support@typecase.co or call 832-303-5080 for firmware-specific advice.

    Note: If the keys still do not respond after a full reset and re-pairing, there may be a hardware defect that coincided with the update.

    >

  10. GOOD MORNING: MY KEYBOARD IS ACTING UP: WRITES CAPITAL LETTERS EVEN THOUGH I HAVE NOT CHOSEN TO WHEN USING KEYBOARD VIA BLUETOOTH: HAVE TRIED THE RECOMMENDATION YOU GIVE; BUT it ONLY WORKS FOR A FEW WORDS AND THEN GOES BACK TO MALFUNCTIONING: AS YOU CAN SEE IT SEEMS TO HAVE A MIND OF ITS Own:::

    LOLI asks GOOD MORNING: MY KEYBOARD IS ACTING UP: WRITES CAPITAL LETTERS EVEN THOUGH I HAVE NOT CHOSEN TO WHEN USING KEYBOARD VIA BLUETOOTH: HAVE TRIED THE RECOMMENDATION YOU GIVE; BUT it ONLY WORKS FOR A FEW WORDS AND THEN GOES BACK TO MALFUNCTIONING: AS YOU CAN SEE IT SEEMS TO HAVE A MIND OF ITS Own:::
    Manuals+ clarified question
    Question

    How do I stop my Typecase Flexbook keyboard from automatically typing in capital letters?

    Answer

    If your Typecase Flexbook keyboard is automatically typing in capital letters even after trying basic fixes, the issue is likely related to the iPad's software settings for external keyboards. Please follow these specific steps to disable the auto-capitalization feature:

    • Connect your iPad to the Wireless Keyboard via Bluetooth.
    • Open the Settings app on your iPad.
    • Navigate to General > Keyboard > Hardware Keyboard.
    • Locate the Auto-Capitalization toggle and switch it to OFF.
    • You may also want to toggle off Auto-Correction and the "." Shortcut in this same menu to prevent other unwanted typing behaviors.

    If the problem persists after changing these settings, it may indicate a hardware fault with the Shift key. You can contact Typecase support directly at support@typecase.co or call 832-303-5080 for further assistance under your 12-month warranty.

  11. Could you please tell me how to turn the touchpad off on the Typecase for IPad Pro? Many thanks

    Vanessa Higdon asks Could you please tell me how to turn the touchpad off on the Typecase for IPad Pro? Many thanks
    Manuals+ clarified question
    Question

    How do I turn off the touchpad on the Typecase for iPad Pro?

    Answer

    The provided manual for the Typecase Flexbook Keyboard Case does not contain specific instructions on how to turn off the touchpad. It primarily focuses on connecting the keyboard, troubleshooting connection issues, and adjusting iPad settings related to auto-capitalization, auto-correction, and shortcuts. There is no mention of a dedicated function key or setting to disable the touchpad.

  12. Emoji Key now comes out as a capital A .
    how do I get my emojis back ?

    Les asks Emoji Key now comes out as a capital A .
    how do I get my emojis back ?
    Manuals+ clarified question
    Question

    Why does the emoji key on my Typecase Flexbook keyboard type a capital A instead of opening emojis?

    Answer

    This issue is often caused by the iPad's software settings or a mismatch in the keyboard layout configuration. To restore your emoji functionality, please try the following steps:

    • Check Hardware Keyboard Settings: Go to Settings > General > Keyboard > Hardware Keyboard. Ensure the layout is set to "English (US)" and not a different language or "Automatic" that might be remapping keys.
    • Toggle the Globe Key: On many iPadOS keyboards, the emoji key (often a globe icon) is used to switch between languages. If you have multiple keyboards installed, tap the key to cycle back to the Emoji keyboard.
    • Reset Bluetooth Connection: Sometimes a glitch in the pairing causes incorrect key mapping. Go to Settings > Bluetooth, find your "Typecase Flexbook" or "360X Keyboard," tap the 'i' icon, and select Forget This Device. Then, follow the manual's pairing instructions to reconnect.
    • Check for iPadOS Updates: Ensure your iPad is running the latest software, as Apple frequently updates hardware keyboard compatibility.

    If the key continues to output a capital 'A', it may be a hardware defect. You can contact Typecase support directly at support@typecase.co or call 832-303-5080 for warranty assistance.

  13. Hello, my keyboard just work if I use the up and down keys. The pad doesn’t work at all, I meant is this normal?

    Marie asks Hello, my keyboard just work if I use the up and down keys. The pad doesn’t work at all, I meant is this normal?
    Manuals+ clarified question
    Question

    Why is my keyboard only working with the up and down keys while the trackpad does not work at all?

    Answer

    It is not normal for the trackpad (pad) to be unresponsive while only specific keys work. This often indicates a connection or settings issue. Please try the following troubleshooting steps based on the manual:

    • Check Power and Connection: Ensure the keyboard is fully charged. If the battery indicator is flashing red, it has less than 10% power.
    • Re-pair the Device:
      1. Go to your iPad Settings and 'Forget' the keyboard device.
      2. Turn Bluetooth off on your iPad and turn the keyboard off.
      3. Restart your iPad.
      4. Turn the keyboard back on, press the 'Pair' button (Key 13) for 2 seconds until the indicator flashes, and reconnect via the Bluetooth menu.
    • Check iPad Settings: Ensure that AssistiveTouch is enabled if you are using an older iOS version that requires it for trackpad support (Settings > Accessibility > Touch > AssistiveTouch).
    • Hardware Reset: If the issue persists, it may be a hardware fault. You can contact Typecase support at support@typecase.co or call 832-303-5080 as the product comes with a 12-month warranty.

    Note: If only the up/down keys work, ensure you are not in a specific mode or app that limits input functionality.

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