symcode MJ-Q50
symcode MJ-Q50 Handheld POS Terminal with Thermal Printer User Manual
Model: MJ-Q50
1. Giriş
This manual provides detailed instructions for the operation and maintenance of your symcode MJ-Q50 Handheld POS Terminal. This device integrates a 5.5-inch touch screen, 58mm thermal receipt printer, 1D/2D barcode scanner, and supports Android 8.1, 4G, Wi-Fi, Bluetooth, and NFC communication. Please read this manual thoroughly before using the device to ensure proper functionality and safety.
2. Güvenlik Bilgileri
- Cihazı aşırı sıcaklıklara, doğrudan güneş ışığına veya yüksek neme maruz bırakmayın.
- Cihazı düşürmekten veya güçlü darbelere maruz bırakmaktan kaçının.
- Use only the provided charger and battery. Unauthorized accessories may damage the device and void the warranty.
- Cihazı kendiniz sökmeye veya onarmaya çalışmayın. Yardım için yetkili servis personeline başvurun.
- Cihazınızı su ve diğer sıvılardan uzak tutunuz.
3. Paket İçeriği
Paketin içinde tüm öğelerin mevcut olduğundan emin olun:
- symcode MJ-Q50 Handheld POS Terminal
- Termal Kağıt Rulosu
- USB Şarj Cihazı
- USB kablosu

Şekil 3.1: symcode MJ-Q50 Handheld POS Terminal and accessories.
This image displays the symcode MJ-Q50 device, a USB charging cable, a wall adapter, and a roll of thermal paper, representing the standard package contents.
4. Cihaz Bittiview
Familiarize yourself with the physical components of the symcode MJ-Q50.

Şekil 4.1: symcode MJ-Q50 Component Identification and Dimensions.
This image provides multiple views of the device. The front view highlights the 5.5-inch display, menu, home, and return buttons, and the integrated cutter for the printer. The top section shows the symcode logo and the NFC symbol. The back view indicates the infrared scan head, volume port, and battery location. A side view illustrates the Type-C port, reset button, one-click scan button, volume buttons, and power button, along with the device's thickness of 0.7 inches.
- Görüntülemek: 5.5-inch touch screen for user interaction.
- Kesici: Integrated mechanism for cleanly tearing printed receipts.
- Infrared Scan Head: Located on the rear for 1D/2D barcode scanning.
- Volume Port: Ses çıkışı için.
- Battery Location: Removable battery compartment on the rear.
- C Tipi Bağlantı Noktası: For charging and data transfer (USB OTG supported).
- Sıfırlama Düğmesi: Cihaz sıfırlama işlemi için.
- One-Click Scan Button: Dedicated button for initiating barcode scans.
- Ses Düğmeleri: Ses seviyelerini ayarlayın.
- Güç Düğmesi: Turns the device on/off and controls screen sleep/wake.
- NFC Okuyucu: Integrated for contactless card recognition.
5. Kurulum
5.1 Pil Kurulumu
The device comes with a large removable 3200mAh 7.6V Lithium Polymer battery.
- Cihazın arka tarafında bulunan pil bölmesini bulun (Şekil 4.1'e bakınız).
- Carefully open the battery cover. Note: The cover may require firm but gentle pressure to open.
- Pili takarken kontakların doğru şekilde hizalandığından emin olun.
- Pil kapağını sıkıca kapatın.

Şekil 5.1: Battery Installation and Capacity.
This image illustrates the large removable battery, highlighting its 3200mAh capacity and 30-hour estimated usage time. It shows the battery being inserted into the device's rear compartment.
5.2 Thermal Paper Roll Installation
The device supports 58mm wide thermal paper rolls with a 40mm diameter capacity.
- Gently open the printer cover located at the top of the device.
- Insert the thermal paper roll into the compartment, ensuring the paper feeds out from the bottom and the leading edge is straight.
- Kesicinin yanından az miktarda kağıt çekin.
- Yazıcı kapağını yerine oturana kadar sıkıca kapatın.

Şekil 5.2: Thermal Paper Roll Installation.
This image demonstrates the process of installing a thermal paper roll into the device's printer compartment. It highlights the 80mm/s printing speed and 58mm paper width compatibility, along with the "Double Expansion Of Large Paper Warehouse" feature.
5.3 SIM ve TF Kart Kurulumu
The device supports Nano SIM and TF (MicroSD) cards for expanded storage and network connectivity.
- Locate the SIM/TF card slot, typically near the battery compartment.
- Insert the Nano SIM card into the designated slot with the gold contacts facing down.
- If using, insert the TF card into its slot.
- Ensure both cards are seated correctly.
5.4 İlk Güç Açma ve Ağ Bağlantısı
- Press and hold the Power Button (refer to Figure 4.1) until the screen illuminates.
- Follow the on-screen prompts to complete the initial Android setup.
- To connect to Wi-Fi: Go to Ayarlar > Ağ ve İnternet > WifiAğınızı seçin ve şifreyi girin.
- For 4G connectivity: Ensure a valid SIM card is installed and mobile data is enabled in Ayarlar > Ağ ve İnternet > Mobil ağ.
6. Kullanım Talimatları
6.1 Temel Navigasyon (Android 8.1)
The device runs on Android 8.1, providing a familiar smartphone-like interface.
- Dokunmatik Ekran: Navigate by tapping, swiping, and pinching.
- Ana menü tuşu: Ana ekrana döner.
- Menü Düğmesi: Accesses recent applications or context menus.
- Geri düğmesi: Önceki ekrana geri döner.

Şekil 6.1: Android 8.1 Interface and System Overview.
This image displays the device's 5.5-inch touch screen running Android 8.0 (note: product description states 8.1, this image shows 8.0, assume 8.1 is correct). It highlights 4G connectivity, 3GB RAM, and 16GB ROM. Various app icons like Google, Play Store, Loyverse, and e-Boleta are visible.
6.2 Printing Receipts and Labels
The integrated 58mm thermal printer supports both receipt and label printing.
- Ensure a thermal paper roll is correctly installed (refer to Section 5.2).
- Open your POS application (e.g., Loyverse, Kyte) and process a transaction or select an item for printing.
- Initiate the print command within the application. The device will automatically print the receipt or label.

Şekil 6.2: Receipt and Label Printing Capabilities.
This image demonstrates the device's ability to print both standard receipts and labels, showcasing examples of each type of printout.
6.3 Barcode Scanning (1D/2D)
The device features a 5MP autofocus camera for scanning 1D and 2D barcodes.
- Barkod taramayı destekleyen bir uygulama açın.
- Point the infrared scan head (on the rear of the device) towards the barcode.
- Press the dedicated One-Click Scan Button or activate the scan function within the application.
- Ensure the barcode is within the camera's focus range for accurate reading.

Şekil 6.3: Barcode Scanning Functionality.
This image shows the symcode MJ-Q50 actively scanning a 1D barcode on a package. It also visually differentiates between 2D (QR) and 1D barcode types, emphasizing the device's 5MP autofocus camera for quick identification.
6.4 NFC İşlevselliği
The device includes NFC for contactless card recognition and other compatible applications.
- Ensure NFC is enabled in the device's settings (Ayarlar > Bağlı cihazlar > NFC).
- Open an application that utilizes NFC (e.g., for payment processing or loyalty programs).
- Hold the NFC-enabled card or device near the NFC symbol on the top part of the POS terminal.
- The device will register the NFC interaction.
6.5 Desteklenen Uygulamalar
The symcode MJ-Q50 supports a wide range of Android applications, including popular POS software. You can download applications from the Google Play Store.
- POS Software: Loyverse, iREAP, Kyte, Shopify.
- General Apps: Google Chrome, PDF readers.
7. Bakım
7.1 Cihazın Temizlenmesi
- Temizlemeden önce cihazı kapatın.
- Yumuşak, tiftiksiz bir bez kullanın ve hafifçe kurulayın.ampened with water or a mild screen cleaner to wipe the display and exterior.
- Do not use harsh chemicals, abrasive cleaners, or excessive moisture.
- Use a soft brush or compressed air to gently clean the printer head and barcode scanner lens.
7.2 Pil Bakımı
- İlk kullanımdan önce pili tam olarak şarj edin.
- Pil ömrünü uzatmak için pili sık sık tamamen boşaltmaktan kaçının.
- Cihaz uzun süre kullanılmayacaksa, pili yaklaşık %50'ye kadar şarj edin ve serin, kuru bir yerde saklayın.
7.3 Kağıt Rulosu Değişimi
Replace the thermal paper roll when it runs out or when print quality degrades. Refer to Section 5.2 for detailed installation steps.
8. Sorun Giderme
| Sorun | Olası Neden | Çözüm |
|---|---|---|
| Cihaz açılmıyor. | Pil zayıf veya bitmiş. | Charge the device using the provided USB charger and cable. |
| Yazıcı yazdırmıyor. | No paper, paper jammed, or printer cover not closed. | Check and replace paper roll (Section 5.2). Ensure printer cover is securely closed. Clear any paper jams. |
| Poor print quality or small font. | Low battery, incorrect paper type, or application settings. | Ensure battery is sufficiently charged. Verify you are using thermal paper. Check print settings within your POS application for font size adjustments. |
| Barcode scanner not reading. | Barcode damaged, poor lighting, or scanner lens dirty. | Ensure barcode is clear and undamaged. Provide adequate lighting. Clean the scanner lens (Section 7.1). |
| Device shuts down unexpectedly during printing. | Battery issue or software malfunction. | Ensure the battery is fully charged and properly seated. Try restarting the device. If the issue persists, perform a factory reset (backup data first) or contact support. |
| Wi-Fi/4G'ye bağlanılamıyor. | Incorrect password, out of range, or SIM card issue. | Verify Wi-Fi password. Move closer to the Wi-Fi router. Check SIM card installation and mobile data settings. |
9. Özellikler
| Özellik | Detay |
|---|---|
| Model Numarası | MJ-Q50 |
| İşletim Sistemi | Android 8.1 |
| İşlemci | MTK Deca-core/10 cores (up to 2.5Ghz) |
| Hafıza | 3GB RAM, 16GB ROM |
| Görüntülemek | 5.5 inç Dokunmatik Ekran |
| Yazıcı Türü | 58mm Termal Makbuz Yazıcısı |
| Baskı Hızı | 90mm/s |
| Kağıt Rulo Çapı | 40 mm (en fazla) |
| Barkod Tarayıcı | 1D/2D Barcode Scanner (via 5MP Autofocus Camera) |
| Bağlantı | 4G, Wi-Fi, Bluetooth, NFC |
| Limanlar | USB Type-C (supports OTG), Nano SIM + TF card slot |
| Pil | 3200mAh 7.6V Lithium Polymer |
| Ürün Boyutları | 8.6 x 2.2 x 3.25 inç |
| Ürün Ağırlığı | 1.3 pound |

Şekil 9.1: Key Specifications Summary.
This infographic visually summarizes the device's core functions and specifications, including processor (MT8797 10-core up to 2.5G), RAM/ROM (3G+16GB), network (4G all Netcom/WiFi), printing speed (80mm/s), paper width (58mm), screen (5.5-inch HD), battery (7.6V/3200mAh), camera (5 Mega-Pixel), SIM card support, and Android 8.0 OS.
10. Garanti ve Destek
For warranty information and technical support, please refer to the documentation provided with your purchase or contact symcode customer service.
Müşteri Destek İletişimi:
- Telefon: 212-555-1212 (Örnamp(Sayı)
- Webalan: Visit the official symcode webDestek kaynakları için site.
When contacting support, please have your model number (MJ-Q50) and purchase information ready.
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