User Manual for Teufel models including: Bluetooth Over Ear Headphone, Bluetooth Over Ear Headphone, Over Ear Headphone, Ear Headphone, Headphone
4 • REAL BLUE NC For Your Safety Proper Use The “Teufel REAL BLUE NC” Headphone are designed for the playback of audio signals that can be wirelessly transmitted via
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DocumentDocumentTechnical Description And User Manual Teufel REAL BLUE NC Bluetooth Over-Ear Headphone Table of contents General Information ......................... 3 Notice ............................................ 3 Right of Return .............................. 3 Complaints .................................... 3 For Your Safety .................................. 4 Proper Use..................................... 4 Safety notes....................................... 5 Explanation of terms..................... 5 Disposal ............................................. 7 Trademarks...................................... 10 1. Introduction.................................11 2. What's in the box.........................12 3. Product overview.........................13 3.1 Headphones .........................13 3.2 In-Line Remote Control ........ 14 3.3 Headphone LED indications 15 4. Getting started ............................ 17 4.1 Powering on & off ................. 17 4.2 Connecting with the headphones ................................ 17 4.3 Information on the Bluetooth wireless connection....................18 4.4 Companion App .................... 18 5. How to use...................................19 5.1 ShareME ...............................20 5.2 ANC and Transparency Mode............................................ 20 5.3 Using the headphones to make phone calls........................21 5.4 Using the voice assistant.....21 5.5 Reset.....................................21 5.6 Using the connector cable ... 21 6. Charging ......................................23 7. Care and maintenance................ 24 7.1 Cleaning................................. 24 7.2 Handling ................................ 24 7.3 Storage.................................. 24 7.4 Changing ear cushion........... 24 8. Troubleshooting ..........................26 9. Technical Data.............................28 10. Declaration Of Conformity........29 2 · REAL BLUE NC General Information Notice The information in this document is subject to change without prior notice and in no way constitutes any liability on the part of Lautsprecher Teufel GmbH. No part of this user manual may be reproduced in any form or be broadcasted in any way electronically, mechanically, by photocopying or recording without the written permission of Lautsprecher Teufel GmbH. © Lautsprecher Teufel GmbH Version 3.4 October 2022 Right of Return If you wish to exercise your right of return, we ask that you make sure that you hold onto the original packaging. We can only accept the return of headphones WITH THE ORIGINAL PACKAGING. Headphones returned without the original packaging will not be accepted. Complaints In the event of a complaint, the invoice number is required in order for your complaint to be processed. The invoice number can be found on the sales slip (enclosed with the product) or on the order confirmation PDF document. Thank you for your support! · REAL BLUE NC 3 For Your Safety Proper Use The "Teufel REAL BLUE NC" Headphone are designed for the playback of audio signals that can be wirelessly transmitted via Bluetooth® from the external player. The headphones are also suitable as a headphone for connecting to Bluetooth compatible (mobile) phones. Only use the headphones as described in this user manual. Any other use will be deemed as not in accordance with the instructions and may lead to damage to property or even persons. The manufacturer accepts no liability for damage caused by improper use. The headphones are intended for private use only. Before operating the headphones, please first read the safety notes and user manual carefully. This is the only way to use all functions safely and reliably. Store the user manual in a safe place and also be sure to pass it on to any subsequent owner. 4 · REAL BLUE NC Safety notes This chapter contains general safety notices. You should always observe these notices to protect both yourself and third parties. You should also observe the warning notices in each chapter of this user manual. Explanation of terms You can find the following signal terms in this user manual: WARNING This signal term indicates a moderate risk, which, if not avoided, may result in death or severe injury. CAUTION This signal term indicates a low risk, which, if not avoided, may result in minor or moderate injury. NOTICE This signal term warns you of potential damage. This symbol advises of useful additional information. WARNING Danger of suffocation! Children can become trapped in the packaging film when playing and suffocate. · Make sure that children do not play with the packaging, and that they do not pull off small parts of the headphones and put them in their mouth. Risk in road traffic and at work! Your headphones significantly dampen external noise so that you are not entirely aware of your surroundings. · Do not in any case wear your headphones while performing activities where you are required to pay attention to your surroundings. This particularly applies to when you are operating machinery or driving on the road. You should also observe the legal guidelines and provisions of the country which you are in when using the headphones. · REAL BLUE NC 5 Attention! Risk of explosion/ fire! Lithium rechargeable batteries can explode if handled improperly. · Do not heat or burn the rechargeable battery. Only charge the rechargeable battery at ambient temperature of 045 °C. Do not use the headphones in environments where there is a risk of explosion. Do not expose batteries and rechargeable batteries to direct sunlight. Interference caused by radio waves! Radio waves could affect the function of other sensitive devices that are not protected. · Only use the headphones in environments where the use of Bluetooth® is permitted. CAUTION Extended listening at high volumes may lead to hearing loss! · To avoid damage to your health, avoid extended listening at high volumes. · If the headphones are set to full volume, it may produce very high sound pressure. This might have psychological consequences and also cause physical injury. Children are especially at risk. Set the volume control of your player to low volume before you turn it on. NOTICE Risk of damage! Improper handling of the headphones may result in damage. · Ensure that the headphones do not become wet, and protect them from moisture, heat (e.g. during the summer in cars) and mechanical influences (e.g. severe shocks, pressure and falling). 6 · REAL BLUE NC Disposal Important information in accordance with the Electrical and Electronic Equipment Act (Germany: ElektroG) We advise owners of electrical and electronic appliances that old electrical and electronic devices must be handed in separately from municipal waste, in accordance with the applicable regulations. Batteries and rechargeable batteries that are not firmly enclosed in old electrical devices and lamps, and that can be removed from the old device without destroying them, must be separated from them in a non-destructive manner before they are handed to the collection point for their intended disposal. Please take note of our information on the Batteries Act (Germany: BattG) below for disposing of batteries. You make an important contribution to returning, recycling and further processing of old devices if you separate your old devices into the correct collection groups for recycling. The symbol below of a crossed-out dustbin, applied to electrical and electronic appliances, also advises of the duty to separate collections: Consumer electronics stores and supermarkets are obliged, under certain conditions, to take back old electrical and electronic devices, in accordance with section 17 of the Electrical and Electronic Equipment Act. Stationary retailers must take back an old electrical device of the same type when a new electrical device is bought (1:1 return). This also applies to home deliveries. These retailers must also take back up to three small old electrical devices ( 25 cm) without this being linked to a new purchase (0:1 return). In accordance with the Electrical and Electronic Equipment Act, as online retailers of electrical devices and due to our product range, our obligation is limited to 1:1 return of large devices of > 50 cm when selling a new electrical or electronic device of the same type. We comply with the obligation of return of devices other than large devices through our service provider. You can find the exact contact data and collection points on our website www.teufel. de/entsorgung. It is also possible to return old electrical and electronic appliances free of charge at an official delivery point run by the public waste disposal authorities. · REAL BLUE NC 7 Important: For safety reasons we ask that you refrain from sending lighting fixtures (some lamps). For return of lighting fixtures please use the public waste disposal collection points or contact us directly at www.teufel.de/ entsorgung. As an end-user, you are responsible for deleting any personal data on old electrical appliances before handing it in. Important: Our appliances can contain batteries/rechargeable batteries. If this is the case, please refer to its attached product documentation for additional information on the type and chemical make-up of the battery. For products with battery compartments you can directly remove the batteries or rechargeable batteries and dispose of them properly. If the batteries are built in to the product, do not in any case attempt to remove the batteries yourself, instead contact one of our employees or appropriate specialist staff. Important information about the Batteries Act (Germany: BattG) Batteries and rechargeable batteries must not be disposed on in household waste. Old batteries can contain toxic substances that could damage the environment or your health if not stored or disposed of properly. This applies especially to improper handling of batteries containing lithium. However, batteries also contain important raw materials such as iron, zinc, manganese and nickel and these can be reused. Separate collection enables recycling of these raw materials and avoids any negative impact on the environment or human health due to toxic substances being released. The crossed-out dustbin symbol means that you should not dispose of old batteries and rechargeable batteries in household waste. In addition, you, as the end-user, are legally obliged to return old batteries. You can hand in batteries and rechargeable batteries free of charge at an official return point such as any public waste disposal collection point. You can also hand in old batteries, that we stock or have stocked as new batteries, at one of our Teufel stores or at one of our dispatch warehouses. However, if you send them to our dispatch 8 · REAL BLUE NC warehouses we would like to point out the dangerous goods regulations of the dispatch provider you opt for and ask you not send batteries to us by post. You can get the addresses of our dispatch warehouses from our customer service. Due to existing legal regulations, the battery manufacturer must use the following symbols with the following meanings when marking the batteries. Hg: the battery contains more than 0.0005 mass percent of mercury Pb: the battery contains more than 0.004 mass percent of lead Cd: the battery contains more than 0.002 mass percent of cadmium Otherwise, to avoid waste and littering, batteries with a long service life or rechargeable batteries should be used. Exchangeable rechargeable batteries enable long service for electrical and electronic appliances and thus devices and rechargeable batteries can be prepared for recycling (e.g. regenerating/ exchanging rechargeable batteries). Further information on preventing waste for consumers can, however, be found in the Federal waste prevention programme with the participation of the Federal states. · REAL BLUE NC 9 Trademarks © All trademarks are the property of their respective owners. Apple, iOS and Siri are trademarks of Apple Inc., registered in the U.S. and other countries. Android and Google Assistant are trademarks of Google LLC. The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by Lautsprecher Teufel is under license. Qualcomm® aptXTM is a product of Qualcomm Technologies International, Ltd. 10 · REAL BLUE NC 1. Introduction Thank you for purchasing the Teufel REAL BLUE NC Bluetooth Headphone, which is your reliable everyday over ear active noise cancelling headphone that delivers your music via Bluetooth with technical appeal, high comfort & functionality. Hear only what you want to without distraction, ensured by Active Noise Cancellation including Transparency Mode. · REAL BLUE NC 11 2. What's in the box Unpack the box carefully and ensure that the following parts are included. If any part is damaged or missing, do not use it and contact your retailer or customer service representative. Headphone USB-C Charging Cable 3.5 mm Cable Quick Start Guide & Safety Book 12 · REAL BLUE NC 3. Product overview 3.1 Headphones The User Interface of "Teufel REAL BLUE NC" has the following elements: Name Description 1 Power Button Press and hold for 2 seconds to switch the headphones on/off. Short press to see the battery status. Double press to enter Bluetooth Pairing Mode. 2 Status LED Shows battery level, charging level or operation status. 3 USB-C Port for USB-C charging cable connection. 4 Aux In Port for 3.5mm audio cable connection. 5 Joystick Push upwards, downwards, sideways or press at the centre for playback controls, handling phone calls or voice assistant. 6 ANC/ Transparency LED Lights up in green when ANC is switched on by pressing the ANC/Transparency Button. Lights up in white when Transparency Mode is switched on. ANC/ 7 Transparency Button Short press to switch between ANC/Transparency mode. Press and hold for 2 seconds to turn ANC/ Transparency Mode off. · REAL BLUE NC 13 3.2 In-Line Remote Control 8. In-Line Remote Control 14 · REAL BLUE NC 3.3 Headphone LED indications During use, LED 2 doesnot illuminate unless there is a change in operation status. Refer to the table below for the most frequent LED indications. Status LED 2 (left earcup) Fast flashing in red Fast flashing in blue Pulsing in blue Solid blue for 10 seconds Flashing blue twice Flashing white once Pulsing in white Fast flashing in purple Solid purple for 10 seconds Status Battery level is low, please charge your headphones. Bluetooth Pairing Mode, the headphones can be connected with a new device. Ready for connection with a previously connected device (connectable mode). You can reconnect from the Bluetooth list of your smart device. Bluetooth connection is successful. The device list (memory) on the headphones is cleared. A call has been answered, rejected or ended. Voice assistant has been activated/deactivated. Playback has started. Track has been skipped. Volume has been changed. Playback is paused or sound output is muted. ShareMe Pairing Mode, the headphones can be connected with another pair of ShareMe enabled headphones. Successful ShareMe connection. · REAL BLUE NC 15 During use, LED 6 doesnot illuminate unless there is a change in operation status. Refer to the table below for the most frequent LED indications. Status LED 6 (right earcup) Status Solid green for 10 seconds ANC Mode is on (By pressing the ANC button, you can switch the mode and see the LED color) Solid white for 10 seconds Transparency Mode is on (By pressing the ANC button, you can switch the mode and see the LED color) 16 · REAL BLUE NC 4. Getting started 4.1 Powering on & off Press and hold the power button 1 for 2 seconds to switch on or off the headphones. The headphones will automatically switch off after 10 minutes without audio signals or user operation. You can change the auto-off timer in the Teufel Headphones App. 4.2 Connecting with the headphones 1. Press and hold the power button 1 for 2 seconds to switch on the headphones. 2. If the device list (memory) of the headphones is empty (there are no previously connected devices), the LED 2 will flash blue quickly. The headphones are now in the Bluetooth pairing mode and you can hear a repeating system sound. NOTICE If the device list of the headphones is not empty (there are previously connected devices), the LED will pulse blue. The headphones are now in the connectable mode for automatic connection with previously connected devices if they are within the Bluetooth range (10 m). If you want to pair with a new device, double press the power button to activate the Bluetooth pairing mode. 3. Activate the Bluetooth feature on your device and select "Teufel REAL BLUE NC" from the list of available devices. The LED will illuminate in blue for 10 seconds when pairing is successful. You can also hear a system sound. NOTICE Bluetooth mode only works if no connector cable is connected to the 3.5 mm jack. As soon as the connector cable is connected, Bluetooth mode will be deactivated. The headphones remember your last 7 paired devices and automatically connect with them when they are within the Bluetooth range (10 m). To clear the device list, press and hold the power button 1 for 8 seconds while the headphones are switched off until you see the LED flashes blue twice. · REAL BLUE NC 17 4.3 Information on the Bluetooth wireless connection The headphones are compatible with Bluetooth 5.0. If your audio source supports highresolution audio encoding methods SBC, AptX, AAC, it will automatically play high audio quality music. The paired devices immediately establish the Bluetooth wireless connection after switching on and are ready for use. When you switch the headphone on, they automatically try to connect to the last connected Bluetooth device. 4.4 Companion App The headphone will come with an iOS and Android app that allow for the following functions: User configurable EQ and preset selection ShareMe Control Display of Battery Level ANC Setting Transparency Setting Disable Voice Assistant trigger Disable/set time for auto-off Software Update 18 · REAL BLUE NC 5. How to use 2 sec 8 sec Power Button On/Off Battery Status BT Pairing (Double press while powered on) Clear Device List Status LED Shows battery level or operation status USB C Charging AUX IN INTERACTION LEGEND 2 sec 8 sec Single Press Double Press Middle Press Very Long Press Push Joystick Up Push Joystick Down Push Joystick Left Push Joystick Right Press Combination with Power Button Joystick Play/Pause Start Voice Assistant Stop Voice Assistant Accept/End Call Reject Call ShareMe Vol Up Vol Down Previous Next 2 sec 2 sec ((Press power button and joystick simultaneously) ANC/Transparency LED Green: ANC Mode White: Transparency Mode ANC/Transparency Button Switch between ANC On/Transparency On ANC & Transparency Off/ Last active Mode On 2 sec · REAL BLUE NC 19 5.1 ShareME The Teufel REAL BLUE NC is equipped with ShareMeTM feature and can share music between two sets of Teufel REAL BLUE NC headphones wirelessly and simultaneously. 1. Establish a Bluetooth connection on the first set of headphones. 2. Start music playback on the first set of headphones. 3. Press the power button 1 and the center button of Joystick 5 at the same time on the first set of headphones. The LED 2 flashes purple quickly and the headphones will emit a repeating system sound. The first set of headphones is now ready to connect to the second set of headphones. 4. Switch on the second set of headphones and then press the power button 1 and the center button of Joystick 5 at the same time. The LED flashes purple quickly and the headphones will emit a repeating system sound. NOTICE Make sure that the music is paused on the second headphone if it is already connected to a smart device. 5. When connection of the two sets of headphones is successful, both sets of headphones will emit an system sound and the LED will illuminate in purple for 10 seconds. The music on the first set of headphones will then be shared with the second set. Playback controls can be done on either set of headphones. 6. To end music sharing, press the power button 1 and the center button of Joystick 5 at the same time on either set of headphones. Both sets of headphones will emit an system sound when music sharing is ended. 5.2 ANC and Transparency Mode ANC Quietly enjoy your music while in a constantly noisy environment. The LED 6 lights up in green when you switch to ANC on by pressing the ANC/Transparency Button. To switch ANC off, please press and hold the button for 2 seconds. If you want to use ANC while no music is playing, please set the Auto-Off Timer to "Never" in the Teufel Headphones App. Transparency Hear your surrounding while you are wearing the headphons. The LED 6 lights up in white when you switch to Transparency on by pressing the ANC/Transparency Button. During calls, you can use Transparency Mode to hear your own voice. 20 · REAL BLUE NC 5.3 Using the headphones to make phone calls The Teufel REAL BLUE NC features a built-in microphone. If the headphones are connected to your smartphone via Bluetooth, they can be used as a headset for making phone calls. Music playback will be interrupted in the event of an incoming call and resumed once the call is over. The following functions are available: Function Operation Accept incoming call / end the call Shortly press on the center of the Joystick Reject incoming call (First or second call) Press and hold the center of the Joystick for 2 seconds Put current call on hold and answer the second call Double press the center of the Joystick Switch between two calls Double press the center of the Joystick assistant (when not making a phone call). 5.5 Reset If you want to reset your headphones to default settings, press and hold the power button and ANC button simultaneously for 4 seconds. The LED 2 alternates flashing in red and blue during the reset and fades out when the reset is completed. Please note that during reset, the Bluetooth device list will be cleared and personal settings made in the Teufel Headphones App will be deleted. 5.6 Using the connector cable 5.4 Using the voice assistant The Teufel REAL BLUE NC features a built-in microphone. If the headphones are connected to your smartphone via Bluetooth, press and hold the center of the joystick for 2 seconds to enable your voice Connecting the cable 1. The enclosed connector cable has two 3.5 mm jack plugs. Insert the notched 3.5 mm jack plug into the AUX In 3.5 mm jack 4 of the headphones. Make sure the cable remote control is closer to the · REAL BLUE NC 21 headphones than to your audio system or smartphone. 2. Connect the other jack plug of the connector cable to the 3.5 mm jack of your audio system or smartphone. 3. To disconnect the connector cable from the headphones, gently pull the jack plug away from the AUX In 3.5 mm jack. NOTICE The Bluetooth function will automatically end once the headphones are connected via the 3.5 mm jack plug. Using the remote control The remote control on the connector cable features a built-in microphone and a control button for making phone calls and controlling music playback. The following functions are available: Function Pause or resume Skip to the next track Skip to the previous track Accept incoming call/end the call Rejecting incoming call Put current call on hold and answer the second call Switch between two calls Operation Press the control button once Press the control button twice Press the control button three times Press the control button once Press the control button for 2 seconds Double press the control button Double press the control button 22 · REAL BLUE NC 6. Charging To check the current battery level of your headphones, shortly press the power button. The status LED 2 will light up and show the current level for 10 seconds. The LED color will be white at 60% - 100% and yellow at 21% - 59%. When the LED is repeatedly flashing in red, the battterylevel is at 1%-20% and the headphones need to be charged. You will also hear a system sound when the battery is low. Use the enclosed type-c cable to connect the USB-C port 3 of the headphones with a USB port on a PC or a USB power adapter. As soon as the rechargeable battery has been fully charged, unplug the type-c cable from the USB-C port of the headphones. The LED will turn off. Battery status LED 2 during charging 1-20% Flash Red 21-59% Flash Yellow 60-99% Flash White 100% Solid on White for 3 seconds · REAL BLUE NC 23 7. Care and maintenance 7.1 Cleaning Clean the ear cushions and the headband with a soft dry cloth. Never use aggressive cleaning agents as they may damage the sensitive surface. 7.2 Handling Put your headphones on so that both ears are firmly covered. If necessary, adjust the headband length to your head size. 7.3 Storage Fold the headphones up for spacesaving storage. 7.4 Changing ear cushion Please hold the auricle firmly with one hand (1) during the change, as the swivel joint could break if too much pressure is applied. Use the enclosed storage bag to store and transport the headphones and the accessories. Store the headphones in a clean and dry location. Start at the top of the cushion (2) and then go between the cushion and the headset, for example, with the thumb nail of your thumb. In this way you can remove the cushion step by step. 24 · REAL BLUE NC Please be careful not to make any twisting movements, as the protrusion inside the headset could possibly be damaged. When fitting the new cushion, please check that it is in the correct position - notch (3) in the ear cushion and protrusion (4) on the headset serve as positioning aids. Simply start there and then carefully clip in the complete cushion. NOTICE The products, batteries and ear cushions should be taken to separate waste collection points designated by local authorities at the end of the lifespan. This will ensure that EEE waste is recycled and treated in a manner that conserves valuable materials and protects human health and the environment. · REAL BLUE NC 25 8. Troubleshooting Common solutions If you experience problems with your headphone: 1. Check the state of the power indicators. 2. Charge the battery. 3. Increase the volume on your mobile device. 4. Try connecting another mobile device. If you cannot resolve the issue, see the table below to identify symptoms and solutions to common problems. If you are still unable to resolve your issue, contact Teufel customer service. Symptom Solution Headphone don't power on Plug the USB C cable to charge the headphone. Make sure your mobile device supports Bluetooth technology. On your mobile device: Turn the Bluetooth feature off and then on. Headphone don't connect with mobile device Delete your Teufel REAL BLUE NC headphone from the Bluetooth list on your mobile device. Connect again. Move your mobile device closer to the headphone and away from any interference or obstructions. Connect a different mobile device. Clear the headphone pairing list and connect again. To clear the BT device list, press and hold the power button 1 for 8 seconds while the headphones are switched off. 26 · REAL BLUE NC Symptom No sound Poor sound quality Solution Press Play on your mobile device to make sure the audio track is playing. Increase the volume on the mobile device. Move your mobile device closer to the headphones (10 m) and away from any interference or obstructions. Use a different music source. Connect a different mobile device. Make sure that headphones fit securely over your ear. Use a different music source. Try connecting another mobile device. Move your mobile device closer to the headphones (10 m) and away from any interference or obstructions. · REAL BLUE NC 27 9. Technical Data Driver Size: Max Level during BT playback: Sensitivity (analog in): Acoustic THD: Frequency range: Battery: Radio network: Frequency bands in MHz: Transmission power in mW/dBm: 40 mm full range drivers < 100 dB(A) (According to EN-50332) WBCV (Wide band characteristic voltage) 75 mV Input @94 dB(A) (EN50332-2) 5% @1 mW (100 Hz3 kHz) 10 Hz 20 kHz Lithium-Polymer, 3.7 V, 700 mAh Bluetooth® 2400 2483.5 < 10 mW/< 10 dBm You can find further technical data on our website. Technical changes reserved! 28 · REAL BLUE NC 10. Declaration Of Conformity Lautsprecher Teufel GmbH declares that this product complies with Directive 2014/53/EU. The full text of the EU declaration of conformity can be found at these Internet addresses: www.teufel.de/konformitaetserklaerungen www.teufelaudio.com/declaration-of-conformity · REAL BLUE NC 29 Please contact our customer service department with any questions, suggestions, or complaints: Lautsprecher Teufel GmbH Bikini Berlin, Budapester Str. 44 10787 Berlin (Germany) www.teufelaudio.com www.teufel.de www.teufel.ch www.teufelaudio.at www.teufelaudio.nl www.teufelaudio.be www.teufelaudio.fr www.teufelaudio.pl www.teufelaudio.it www.teufelaudio.es Telefon: Deutschland: +49 (0)30 217 84 217 Österreich: +43 12 05 22 3 Schweiz: +41 43 50 84 08 3 International: 0800 400 300 20 Fax: +49 (0) 30 / 300 930 930 Online-Support: www.teufelaudio.com/service www.teufel.de/service Kontaktformular: www.teufel.de/kontakt Contact: www.teufelaudio.com/contact No responsibility is assumed for the correctness of this information. Technical changes, typographical errors and other errors reserved. Teufel REAL BLUE NC UM_V3.4