DirecTV Manuals & User Guides

If your receiver detects a high internal temperature, the following message will display: “Your receiver is too hot and needs to cool down. Clear any obstructed air vents. The receiver will shut itself off if it continues to overheat.” Possible…

We look forward to providing you with a flawless DIRECTV installation. To prepare for the installation, there are some steps you can take to ensure that everything goes as smoothly as possible: Property Management Approval—If you live in an apartment…

This indicates an error in the processing of downloaded On Demand shows and movies. Please DELETE the recording and try again. If the issue persists, please chat with an agent or call 800.531.5000 for assistance.

You can reschedule your installation or repair appointment online anytime. However, only repair or service call appointments can be cancelled online. If you would like to cancel an equipment installation appointment, please call us at 800.531.5000. DIRECTV and AT&T Bundle…

In many cases, yes. The DIRECTV installation may require structural modifications that may be limited or restricted by the terms of your lease, rental agreement, or covenants, conditions and restrictions (CC&Rs). To avoid delays in your installation, we ask that…

  Have you received an error message while using the DIRECTV App on your computer or mobile device? In most cases you can solve the problem yourself. It’s quick and easy. Enter the error code or message below to view…

To disconnect your service: CALL A REPRESENTATIVE and say ‘disconnect DIRECTV’ 800.531.5000 8.00AM – 12:00AM Are you moving? With the DIRECTV MOVERS DEAL™, moving the DIRECTV service you know and love to your new home is easy. To learn more…

Yes, DIRECTV offers services for RVs and mobile homes that allow you to enjoy DIRECTV programming on the road. With specialty mobile equipment you can receive most of the same programming you would at home. Learn more Please note: some…

Error 792 indicates that your receiver is searching for an Over-The-Air or Off-Air Tuner signal. This is not an issue with the DIRECTV signal, but an issue with locating a signal from a separate antenna that may be in use.…

Yes! Moving your DIRECTV service to your new home is easy with the DIRECTV Movers Deal™. For more information visit directv.com/move, or call 855.333.0032. Moving Movers deal I am moving Movers Im moving I’m moving Moving service Moving services Mover We are moving Move Stop service…