DirecTV Manuals & User Guides

User manuals, setup guides, troubleshooting help, and repair information for DirecTV products.

Tip: include the full model number printed on your DirecTV label for the best match.

DirecTV manuals

Latest posts, featured manuals, and retailer-linked manuals for this brand tag.

What is Advanced Receiver Service? DirecTV

March 18, 2021

Advanced Receiver Service gives customers with any HD DVR receiver access to all of the cutting-edge features available from DIRECTV, including: Whole-Home DVR: The ability to record and watch shows in any room, with one HD DVR. (Requires a Genie® HD…

Brand: DirecTV

How can I check my account balance? DirecTV

March 18, 2021

To find out your account balance, follow these steps: STEP 1 Sign in to your DIRECTV account. Note: You can also sign in by placing your mouse over “My Account” above the main navigation. Enter your DIRECTV account username and password and…

Brand: DirecTV

How do I check the status of my upcoming DIRECTV appointment? DirecTV

March 18, 2021

To check the status of your upcoming installation or service call appointment, just go to directv.com/myappointment. You can check the date and time of your appointment, see approximately how long it’ll take, check if your technician’s already on the way to…

Brand: DirecTV

What should I do if I’m having problems registering or signing in to my account on directv.com? DirecTV

March 18, 2021

In order to create an online account on directv.com, you must enter your account information exactly as it appears on your DIRECTV bill. • You can find your account information near the top of your DIRECTV bill, just above the…

Brand: DirecTV

DIRECTV error code 752

March 18, 2021

Usually this issue can be fixed by “refreshing” your receiver. Please visit the My Equipment page and then select the “Refresh Receiver” link next to the receiver you’re having trouble with. If this doesn’t solve the problem, it means that…

Brand: DirecTV

My DIRECTV Account: How to Find Your Account Number Easily

March 18, 2021

Welcome to the user manual for finding your DIRECTV account number. As a DIRECTV customer, it is essential to have access to your account number for various purposes, such as making payments, managing your account, and troubleshooting issues. Your nine-digit…

Brand: DirecTV

How do I set my DVR from my phone or tablet with the DIRECTV App? DirecTV

March 18, 2021

Follow these easy steps to set your DVR remotely using the DIRECTV app: Launch the DIRECTV app on your smartphone or tablet. If you don’t have the DIRECTV app installed, download it here. Select Browse for TV. From the main menu,…

Brand: DirecTV

What should I do if I have a payment issue? DirecTV

March 18, 2021

Have any of these issues happened to you? An unauthorized charge on your credit or debit card An incorrect payment amount Your payment did not go through You did not authorize Auto Bill Pay If so, we’re happy to assist.…

Brand: DirecTV

Get help with your user ID or password DirecTV

March 18, 2021

You can easily retrieve your user ID or reset your password. Note: You’ll be redirected to att.com during these steps. Retrieve your username or AT&T user ID On the My Account Sign In page, select the Forgot email or User ID?…

Brand: DirecTV

There is an unauthorized inquiry by DIRECTV on my credit bureau report. What should I do? DirecTV

March 18, 2021

At DIRECTV we work very hard to protect our customer’s personal information. If you would like to dispute an inquiry by DIRECTV on your credit report, please complete this form to submit a dispute. You will be asked to provide…

Brand: DirecTV