SYNCO XTALK X2 Wireless Intercom Headset System
Regarding Support
Q1: How to contact SYNCO for after-sales support?
- For missing parts, technical issues, or warranty claims, email SYNCO Official Support at support@syncoaudio.com with your order ID and details.
Regarding Easy Go Firmware And Pairing
Q1: Where to Download Easy Go Firmware
- Easy Go firmware for Windows and macOS can be downloaded via the official SYNCO website: https://www.syncoaudio.com/pages/synco-xtalk-easygo.
Q2: What Issues Does Easy Go Firmware Upgrade Solve?
- One-Tap Pairing: Quickly recognizes and connects individual XTALK devices for effortless operation.
- Upgrade to Low-Latency Version: Optimizes audio synchronization for real-time communication.
- Cross-Model Pairing: Enables interoperability across SYNCO XTALK series(X/X Pro/X Max).
Precautions for Easy Go Firmware Upgrade:
- If the headset fails to connect, please try reversing the Type-C connector on the headset end.
- To connect X Max to Easy Go, ensure the headset is in INTERCOM MODE.
Additional Topics
Q1: Why doesn’t the XTALK pair automatically when powered on?
- To ensure a successful auto-reconnect, please turn on the headsets in the sequence of Master → Level 1 → Level 2.
- Default Master : Red-labeled headset.
- Level 1: Blue-labeled headset with LV.1 sticker.
- Level 2: Green-labeled headset with LV.1 sticker.
Q2: How many Level 1 headset can Master headset connect to at most?
- A Master can connect up to 4 Level 1, and a Level 1 can connect up to 2 Level 2.
Q3: Can Level 2 connect directly to the Master headset?
- The Level 2 must be paired with the Level 1 before it can connect to the Master. They cannot directly pair for communication.
Q4: How to reconnect if the XTALK headset suddenly disconnects?
- If disconnected, please return to the pairing range with the upper-level headset for automatic reconnection.
Q5: How to fix unstable signals caused by nearby electronic devices?
- Enable Boost Mode to enhance signal strength and stability.
- Long press Volume– to switch between Mode 1/2/3.
Documents / Resources
 | SYNCO XTALK X2 Wireless Intercom Headset System [pdf] User Guide B0DJ25D8XG, B0CQM4FKL3, B0CZDFQ78J, XTALK X2 Wireless Intercom Headset System, XTALK X2, Wireless Intercom Headset System, Intercom Headset System, Headset System, System |