solstice CC32 WIFI Module

Specifications

• Model: CC32 WIFI Module
• Product Code: WF-CC32-0524

Product Information

• The CC32 WIFI Module is designed to receive data signals from a cloud server and transmit them to the main device.
• It also receives data signals from the main device and transmits them to the cloud server.
• Additionally, it enables remote upgrades of both the WIFI module baseplate MCU and the main device.

Technical Parameters

Installation: The WIFI module can be installed indoors or outdoors using the magnet on the back. It should be placed away from direct sunlight.

Functional Description

• The module features various indicators for network configuration, router connection, cloud server connection, and 485 communication.
• It also includes a configuration button for entering AP Link configuration mode.

Product Usage Instructions

User Privacy Instructions

• We prioritize user privacy and ensure that user data, such as mailboxes and addresses, is only used after obtaining permission.
• Data security is a top priority, and we take measures to protect user information.

Account Login

• To access the device features, users must register an account using their email address and password.
• The registration process involves receiving a verification code, agreeing to the Privacy Policy, and completing the registration.

Add Device

• After logging in, users can add a new device by following the instructions on the My Device interface.

WIFI Configure Network

• Users can configure the WIFI network by following the steps outlined in the WIFI Module On interface, Enter Password interface, and Searching Device interface.

FAQ

• Q: How do I reset my password if I forget it?
• A: If you forget your password, click on the “Forgot Password” option on the login interface. Follow the instructions to receive a verification code and reset your password.

Product development and continuous improvement are at SpacePak’s core. As such, there may be changes or modifications to products, without notice. In addition, the information and specifications presented in this document are provided as is, without guarantee or warranty of any kind, expressed or implied. For the most up-to-date information regarding our products, you may contact our Customer Service group at custservice@spacepak.com.

User Privacy Instructions

• We take your privacy very seriously and we promise to inform you how we use the data.
• Users’ private data, such as mailboxes, and addresses, before uploading to the cloud, we will get your permission, and we will work hard to protect your data security.

Description

• Receive data signal from the cloud server and transmit to the main device;
• Receive data signal from the main device and transmit to the cloud server;
• To achieve remote upgrade of the WIFI module baseplate MCU by cloud server;
• To achieve the remote upgrade of the main device by WIFI module baseplate MCU.

Technical Parameters

• OPERATING VOLTAGE: DC8V~12V (Recommended value 12V)
• OPERATING CURRENT: Max. recurrent peak 1A, average standby current 50mA
• TEMP. RANGE: Operating Temp.: -22°F~+158°F; Storage Temp.: -40°F~+185°F
• LED INDICATOR LIGHT: 4 lights, Network configuration indicator, router connection indicator, cloud server connection indicator, 485 communication indicator;
• DIMENSION (L×W×H): 3″ x 2.5″ x 1″

Installation

• There is a magnet on the back of the WIFI module, it can be installed indoors or outdoors, and avoid direct sunlight;

Functional Description

Account Login

• Use email address and password to register, login or reset the password.

1. Account Registration: To register an account, click 1 (Fig.1) to jump to the Account Registration interface, fill in the relevant information and click 2 to receive the verification code, after completing the application information, click 3 to read the details of the Privacy Policy, then click 4 to agree, and click 5 , registration is done.
   Please note, the valid time of one verification code is 15 minutes, please fill in the verification code within 15 minutes, otherwise, you need to ask for a new one.
2. Log in: Follow the instructions on the page (Fig.1 ), enter your registered email address and password, click 6, and jump to the device list;
3. Forgot Password: If you forget your password, click 7 (Fig.1 ), jump to the Forgot Password interface (Fig.3 ). Follow the instructions on the page, fill in the relevant pieces of information, and click 8 to receive the verification code from your mailbox, click 9 to confirm and password reset is done.

Add Device

• After login, display My Device interface (Fig. 4), and follow the instructions to add WIFI.

WIFI Configure Network

1. Follow the instructions on the page (Fig.6), press the button on the module, and hold for 1 second until two lights are on, the AP connection is activated, click 10 to turn the page;
2. Click 11 to enter the WIFI password for the current connection, and click 12 to confirm;
3. The APP automatically searches for the WIFI module (Fig 8);
4. Click “To Scan”（Fig.9）to allow the App to use the camera for scanning the WF code on the WIFI module (Fig.11.1), or click “Manual input” to enter the WF code (Fig.11.2).
5. Click “Pair the device”, device bond is done (Fig.12);
6. After WIFI bonding is done, jump back to My Device (Fig. 13).

Device Management

• Device management operations are as below :

Heating Device Control

• Guidelines for interface jumps

Fan Coil Device Control

• Guidelines for interface jumps

MODBUS COMMUNICATIONS PROTOCOL

From: To: Vesion V2.1 update: 20230330

Transmission Format

Packet Format

Data types

Modbus address

IMPORTANT NOTICE

PRODUCT REGISTRATION & EXTENDED WARRANTY

Extended Warranty Requirements

• Project/Equipment Registration
• Active SpacePak Certified Contractor Status at Time of Installation

To visit the Product Registration Page, click or scan the QR code.

Are You Certified?

• Check our Contractor Locator map to find out.

Benefits of Becoming a SpacePak Certified Contractor:

• Local Leads
• Listed on SpacePak Website
• Sales & Marketing Support
• Pre-Sale Application Support & Load Calculations
• Extended Warranty

SpacePak Offers Factory Authorized Training for Certification On:

• Small Duct High-Velocity Equipment
• Air-to-Water Heat Pump & Hydronic Equipment

Available Training Certification – Methods Include:

• Online Webinar Training
• Local Field Training
• Corporate Headquarters Factory Training

For All Training Inquiries, Contact Your Local Spacepak Manufacturers Representative: https://www.spacepak.com/RepLocator

Limited Warranty Statement
SpacePak “Solstice Inverter”* Series Air to Water Heat Pumps

Subject to the terms and conditions of this Limited Warranty Statement (the “Limited Warranty”), SpacePak warrants to the original purchaser of the “Solstice Inverter” Series that:

1. The parts are warranted for two (2) years to the original owner of the System (as such term is defined in part (4) below). If any parts should prove defective due to improper workmanship and/or material for two (2) years from the date of installation, SpacePak will replace any defective part without charge for that part. Replacement parts are warranted for the remainder of the original 2-year warranty period. Parts used as replacement may be of like kind and quality and may be new or remanufactured. Defective parts must be available for SpacePak in exchange for the replacement parts and become the property of SpacePak.
2. The compressor is warranted for five (5) years to the original owner of the System. If the compressor should prove defective due to improper workmanship and/or material for five (5) years from the date of installation, SpacePak will replace the defective compressor without charge for the compressor. Replacement compressors are warranted for the remainder of the original 5-year warranty period. Compressors used for replacement may be of like kind and quality and may be new or remanufactured. Defective compressors must be made available to SpacePak in exchange for the replacement compressor and become the property of SpacePak.
3. Notwithstanding the foregoing, if the System is installed in a residential single-family home by a SPACEPAK CERTIFIED CONTRACTOR the parts will be warranted for five (5) years and the compressor will be warranted for ten (10) years, to the original owner, so long as the original owner resides in the home. Specifically, if any parts and/or the compressor should prove defective due to improper workmanship and/or material for the period listed above from the date of installation, SpacePak will replace any defective parts or compressor without charge for the part or compressor. The replacement parts and/or compressor are warranted for the remainder of the original warranty period. Parts and/or compressors used for replacement may be of like kind and quality and may be new or remanufactured. Defective parts and/or compressors must be made available to SpacePak in exchange for the replacement parts and become the property of SpacePak.
4. For purposes of this Solstice Inverter” Series Limited Warranty, as used herein, the term “System” shall mean the Solstice
   Inverter outdoor and indoor components connected via refrigerant piping and electrical wiring purchased on or after
   February 1, 2021, (i) sold from a licensed HVAC representative of SpacePak (and not an unauthorized third party) to the original owner, (ii) installed by such contractor in accordance to local and National regulations in the continental U.S.,
   Alaska, Hawaii, and Canada; and (iii) registered on SpacePak’s website located at www.SpacePak.com/warranty)

For any Solstice equipment that is non-inverter, please refer to the warranty located in the equipment’s original installation manual.
SpacePak Small Duct High-Velocity Air Handlers and Hydronic Fan Coils

Subject to the terms and conditions of this Limited Warranty Statement (the “Limited Warranty”), SpacePak warrants to the original purchaser of the Small Duct High-Velocity Air Handlers and hydronic fan coils that:

1. The parts are warranted for one (1) year to the original owner of the System (as such term is defined in part (3) below). If any parts should prove defective due to improper workmanship and/or material for one (1) year from the date of installation, SpacePak will replace any defective part without charge for that part. Replacement parts are warranted for the remainder of the original 1-year warranty period. Parts used as replacement may be of like kind and quality and may be new or remanufactured. Defective parts must be available for SpacePak in exchange for the replacement parts and become the property of SpacePak.
2. Notwithstanding the foregoing, if the System is installed in a residential single-family home by a SPACEPAK CERTIFIED CONTRACTOR the parts will be warranted for five (5) years, to the original owner, so long as the original owner resides in the home. Specifically, if any parts should prove defective due to improper workmanship and/or material for the period listed above from the date of installation, SpacePak will replace any defective parts or compressor without charge for the part or compressor. The replacement parts are warranted for the remainder of the original warranty period. Parts used for replacement may be of like kind and quality and may be new or remanufactured. Defective parts must be made available to SpacePak in exchange for the replacement parts and become the property of SpacePak.
3. For purposes of this Small Duct High-Velocity Air Handlers and hydronic fan coils limited warranty, as used herein, the term “System” shall mean the “SpacePak Small Duct High-Velocity Air Handlers, hydronic fan coils purchased on or after February 1, 2021, (i) sold from a licensed HVAC representative of SpacePak (and not an unauthorized third party) to the original owner, (ii) installed by such contractor in accordance to local and National regulations in the continental U.S., Alaska, Hawaii, and Canada; (iii) registered on SpacePak’s website located at www.SpacePak.com/warranty); and (iv) comprised of SpacePak original components or SpacePak certified components. TO THE EXTENT THAT NON-SPACEPAK OR NON-SPACEPAK CERTIFIED COMPONENTS ARE UTILIZED IN THE SYSTEM, ALL WARRANTIES SHALL NOT BE APPLICABLE.

SpacePak Buffer Tanks
The “Manufacturer” warrants to the original owner at the original installation site that the Hydronic Buffer Tanks (the “Product”) will be free from defects in material or workmanship for a period not to exceed ten (10) years from the startup, provided the product is installed under the manufacturer’s installation instructions. If upon examination by the Manufacturer the Product is shown to have a defect in material or workmanship during the warranty period, the Manufacturer will repair or replace, at its option, that part of the Product which is shown to be defective.

The following items apply to each Limited Warranty offered by SpacePak

• NO LABOR. Each Limited Warranty offered by SpacePak does NOT include labor or any other costs incurred for service, maintenance, repair, removing, replacing, installing, complying with local building and electric codes, shipping or handling, or replacement of the System/Products, compressors or any other parts. For items that are designed to be maintained or replaced by the original owner, the original owner is solely responsible for all labor and other costs of maintaining, installing, replacing, disconnecting or dismantling the System/ Products and parts in connection with owner-required maintenance. Please consult the applicable technical documentation for regularly suggested maintenance procedures.
• PROPER INSTALLATION. This Limited Warranty applies only to Systems/Products that are sold by SpacePak HVAC representatives, installed by contractors who are licensed for HVAC installation under applicable local and state law, and who install the Systems/Products per (i) all applicable building codes and permits: (ii) SpacePak’s installation and operation instructions: and (iii) good trade practices.
• BEFORE REQUESTING SERVICE, please review the applicable technical documentation to ensure proper installation and correct customer control adjustment for the System/Products. If the problem persists, please arrange for warranty service.

TO OBTAIN WARRANTY SERVICE

• Contact the licensed contractor who installed the System/Products or the nearest licensed contractor, dealer, or distributor (whose name and address may be obtained on our website at www.SpacePak.com of any defect within the applicable warranty period.
• Proof of the installation date by a licensed contractor is required when requesting warranty service. Present the sales receipt, building permit or other document which establishes proof and date of installation. In the absence of acceptable proof, this Limited Warranty shall be deemed to begin one hundred twenty (120) days after the date of manufacture stamped on the System/Products.
• This Limited Warranty applies only to System/Products purchased on or after February 1, 2021 while the System/Products remains at the site of the original installation, and only to locations within the continental United States, Alaska, Hawaii and Canada.
• Shipment, to the Manufacturer, of that part of the Product thought to be defective. Goods can only be returned with prior written approval from the Manufacturer. All returns must be freight prepaid. Determination, in the reasonable opinion of the Manufacturer, that there exists a defect in material or workmanship.
• THIS LIMITED WARRANTY DOES NOT COVER: property damages, malfunction or failure of the System/ Products or personal injury caused by or resulting from (a) accident, abuse, negligence or misuse; (b) operating the System/Products in a corrosive or wet environment, including those containing chlorine, fluorine or any other hazardous or harmful chemicals or environmental factors, including sea- or salt-water; (c) installation, alteration, repair or service by anyone other than a licensed contractor or other than according to the manufacturer’s instructions; (d) improper matching of System/Products components; (e) improper sizing of the System/Products; (f) improper or deferred maintenance contrary to the manufacturer’s instructions; (g) physical abuse to or misuse of the System/Products (including failure to perform any maintenance as described in the Operation manual, or any System/ Products damaged by excessive physical or electrical stress; (h) System/Products that have had a serial number or any part thereof altered, defaced or removed; (i) System/Products used in any manner contrary to the Operation Manual; (j) freight damage; or (k) events of force majeure or damage caused by other external factors such as lightning, power surges, fluctuations in or interruptions of electrical power, rodents, vermin, insects, or other animals- or pest-related issues.
• THIS LIMITED WARRANTY ALSO EXCLUDES: (a) SERVICE CALLS WHERE NO DEFECT IN THE SYSTEM/ PRODUCTS COVERED UNDER THIS WARRANTY IS FOUND: (b) System/Product installation or set-ups; (c) Adjustments of user controls; (d) System/Products purchased or installed outside the continental United States, Alaska, Hawaii, and Canada; or (e) System/Products purchased or installed before February 1, 2021. Consult the operating instructions for information regarding user controls.

Documents / Resources

solstice CC32 WIFI Module [pdf] User Manual HW MXL257 82400137, 82400138, CC32 WIFI Module, CC32, WIFI Module, Module

References

• User Manual