PYLONTECH UP5000 Battery Firmware Upgrade User Guide

UP5000 Battery Firmware Upgrade

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Product Information

Specifications:

• Model: Battery Firmware Upgrade Tool
• Cable Type: RJ45 DB9 USB
• Baudrate: 115200

Product Usage Instructions

Section A: Battery Firmware Upgrade

1. Connect the Battery RS232/Console port to a laptop USB using
   the provided RJ45 DB9 USB cable.
2. Ensure the PIN OUT on the RJ11/RJ45 side is correctly
   wired.
3. Connect the cable to the battery Console Port. The Port Name
   will be automatically recognized once the RS232 cable is installed
   correctly.
4. If the BatteryView software shows values, it indicates a
   successful connection. Take a screenshot for maintenance
   purposes.
5. Choose the BMS Update and browse to select the firmware file
   for the upgrade.
6. For specific product upgrades, select the correct firmware file
   based on the product model and version.
7. Click Program to start the upgrade process. After the Serial
   Number is displayed, the update is finished.

Section B: Battery Data Acquirement

1. Access the Data Window under Window(M) menu.
2. Select data and click the green down arrow on the right side to
   acquire cycle data.
3. Wait for about 1-2 minutes for BatteryView to acquire the data,
   then save it to a corresponding folder for record keeping.
4. To acquire event data, select the event data option and follow
   the remaining steps. It is crucial to save event data in case of a
   failure.

Section C: Special settings for US2000C/US3000C/UP5000

1. These settings are necessary after swapping the PCB of
   US2000C/US3000C/UP5000 and are available in Batteryview
   V3.0.22.
2. Connect to the battery console port and navigate to Options
   > Coul write and mosfail set dialog.
3. Type in a specific number based on the product model (50 for
   US2000C, 74 for US3000C, 100 for UP5000) and click Write. Click Set
   Mosfail test.
4. In Control Panel settings, set Index number 0 to synchronize
   BMS time with your PC and Index number 2 to input the SN on the
   label.

Frequently Asked Questions (FAQ)

Q: What should I do if the BatteryView software does not show
values during the upgrade process?

A: If values are not displayed in BatteryView, ensure that the
RS232 cable is correctly connected and try restarting the upgrade
process. If the issue persists, contact customer support for
assistance.

Q: How can I ensure a successful firmware upgrade for my
specific product model?

A: To ensure a successful firmware upgrade, always select the
correct firmware file according to your product model and version.
Follow the instructions carefully and use Batteryview V3.0.28 or
higher for certain product upgrades to prevent damage.

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Section A: Battery Firmware Upgrade
1. Connect from Battery RS232/Console port to laptop USB: R232 cable sample
For Force L1/L2, the RS232 cable type is RJ45 DB9 USB:

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Please re-wire the PIN OUT on RJ11/RJ45 side as below: For RJ11 cable:
For RJ45 cable:
Connect to battery Console Port(as below BLUE circle):

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The Port Name will be automatically recognized once the RS232 cable is well installed or from the Device Manager; The Baudrate is 115200.

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4. If the BatteryView showed values, which means connect successfully: *Note: Please doubleinformation on the bottom right side, then take a Screenshoot as evidence for further maintenance task.
5. Please choose the BMS Update : 6. Click Browse to choose the firmware:

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For upgrade US2000B/US3000A/Force-L series product:

Please select the correct .bin file for the upgrade, by any version of Batteryview.

For upgrade US2000C/US3000C/UP5000:

If the 8th and 9th correct .bin file for the upgrade, by any version of Batteryview.

If the 8th and 9th of the product Serial Number is

, please select the

correct .zip file for the upgrade, and require to use Batteryview V3.0.28 or higher.

For upgrade US5000:

If the 8th and 9th of the product Serial Number is C5 , please select the correct .zip file for the upgrade, and require to use Batteryview V3.0.28 or higher.

*It`s suggested to always use the .zip file and Batteryview V3.0.28 for any US2000C/US3000C/UP5000/US5000 upgrade to avoid wrong upgrade caused PCBA damage. 7. And click Program to start:

8. After it showed the Serial Number, which means update finished. *Please In different Operation System, it may happens that the upgrade stick during the
highlighting again during the upgrade process).

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Complete and back to the main page:

Section B: Battery Data Acquirement
1. Window(M) menu.

Data Window under

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2. Select

data then click the the green down arrow just on the right side

Wait for about 1 2mins to let BatteryView acquire the entire cycle data. Then click the save button as below:

` 3. Save the cycle data to corresponding folder for record.

4. For event data acquirement, just select

data as below, then repeat the remain

steps from step 5 to step 6. It`s more critical to save the event data in case a failure.

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Please remember to save the Event data to your computer as well as Cycle data.
Section C. Special settings for US2000C/US3000C/UP5000
Below settings only need to be set after swap the PCB of US2000C/US3000C/UP5000. Settings only available from Batteryview V3.0.22 1. Connect to battery console port 2. Choose-options-coul write and mosfail set dialog
Type in number If US2000C: 50 If US3000C: 74 If UP5000: 100
Click Write Click Set Mosfail test

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3. Choose-options-control panel
Set Index number0: this will set BMS time same as your PC Set Index number 2: this will need to type in the SN on label. Any further questions to this SOP please contact us via service@pylontech.com.cn.

Documents / Resources

PYLONTECH UP5000 Battery Firmware Upgrade [pdf] User Guide UP5000, US5000, US2000B, US3000A, Force-L series, US2000C, US3000C, UP5000 Battery Firmware Upgrade, UP5000, Battery Firmware Upgrade, Firmware Upgrade

References

• User Manual