JOOAN C17C-U Wi-Fi Camera

Specifications

• Model: WiFi Camera
• Features: Mic Lens, White LEDs, Infrared LEDs, Network port, Speaker, SD card slot, Power port, Antenna
• Compliance: FCC Part 15 Rules
• Operating Distance: Minimum 20cm between the radiator and body

Camera Introduction

Note: The reset button position will be different for different models, and the picture is for reference only.

FCC Statement

This device complies with part 15 of the FCC Rules.

Operation is subject to the following two conditions.

1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled nvironment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and your body.

Information to User

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, under part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used by the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Important: Changes or modifications not expressly approved by the manufacturer responsible for compliance could void the user’s authority to operate the equipment.

• Q1: What should I pay attention to before WiFi connection?
  • A1:
    • APP permission： Pls turn on GPS and all permissions and select”allow”; iOS iPhone: pls enable location action by setting>privacy>location services>cam720 APP>enablepreciselocation, select”always”
    • WiFi requirement: Pls ensure the Name and password ofthe router are not more than 16 characters
    • Note: pls take the camera near the router for the  first connection, cell phone connected to the same wifi
• Q2: What should I pay attention to before Wired connection?
  • A2: Ethernet cable: pls check the cable is working and check the indicator of the network port is always on
  • NOTE： pls confirm the cellphone is connected to the same wifi as the router that the camera is connected.
• Q3: What to do if the camera is often offline?
  • A3:
    • Adapter: pls check the adapter and outlet for the camera, or check the camera’s record, if there are some broken records, the problem is in power the; camera can record without wifi
    • Network: pls check the network, is it normal
    • APP permission: pls check mobile network permission on the APP is enabled, otherwise, the APP can’t work under the mobile network.
    • Reconfigure the camera: delete the camera from the APP> add the camera after resetting the camera as the first connection

Sign up & Login

1. Register an account: Click”sign up”> enter Email, set your APP password, check the verified code
2. Login
   • Note: if you don’t want to register an account, it can’t remote, but you can use alone mode to view the camera. This mode only supports Local view

WiFi connection

• Power and Reset the camera: Pls plug in the adapter for the camera, Reset the camera by long pressing the reset button for 5 seconds until you hear “Di-“, the camera will do self-inspection after “Di-“2 times
• Requirement Before WiFi connection: pls read Q1 above: Don’t ban permissions of the APP
• NOTE: some models only support 2.4Ghz WiFi, cell phones connected to 2.4G WiFi for the first connection; if the camera supports 2.4G/5G dual-band WiFi, pls choose the right WiFi accordingto the place you want to install (2.4Ghz signal transfer distance is longer, 5Ghz is shorter but faster in speed).
  • The device connects to the router via WiFi

1. In the APP： click”+”> select”WiFi connection”
2. Check “configure the network when you hear the device tone” > Tap “next step
3. Follow the Tips Shown in the APP(pls connect WiFi to JA- *** or JAA-***, and then back to Cam720 APP)to find the Camera’s WiFi(namedJA-** / JAA-***),after connected it pls back to cam720 APP
4. Enter the right password for the WiFi that your phone is connected to, Tap”Next Step)
5. When the device is connected, pls wait patiently until the camera is online”, then click the video to view

Wired Connection

• Plug the power supply and Ethernet cable into the router: Pls plug the adapter for the camera and connect the camera with the Ethenet cable to the router
• Reset the camera: Long-press the reset button about 5-8s until you hear Prompted, select wthe ired connection to connect it.
• NOTE: pls read Q2 above if there is a problem in the wired connection if the camera has a Network port, it supports wired/WiFi connection, otherwise, pls select wifi connection to connect.

Connect to the router LAN port through a network cable

1. In the APP,click”+”> select “network cable connection”
2. Search and select the IP of the camera, click to add
3. Click the video to view until hearing “camera is online”

1. Return to the device list
2. Share the device
3. More function settings
4. Switch image effects
5. Swich into a Full-screen image
6. Turn on the screen record function
7. Screenshot to save the image
8. Turn on the voice intercom
9. Turn on the microphone
10. More functions
11. PTZ rotation control
12. Detection of events
13. SD card Playback
14. Cloud Playback
15. Add more cameras
16. Modify the device name
17. Start Live video
18. Subscribe Cloud storage
19. More functions setup
20. Detection of events
21. User information

1. Back to the device list
2. Modify the device name
3. Share equipment
4. SD card setup
5. Detection alarm settings
6. Buy cloud storage
7. image Flip: upside down
8. Choose a call mode
9. Enable/Disable Auto tracking
10. Choose night vision mode
11. Set the time zone
12. Switch WFlnetwork
13. Camera information
14. Camera version number
15. Delete the camera
16. Transfer the camera to another account

Share

Share your camera with your friends and families 

1. Your friend should have an account with the cam720 APP.
2. in the main account, enter the Email of the friend’s APP account or scan the QR code of the account to share it.
3. Freely set the permission on this shared account.

Playback

1. Turn on the playback function and two Record methods are available: SDcard record(8-256G) and Cloud Record.
2. New users can get a trial of cloud storage for free, pls don’t miss it.
3. SD card record supports 3 record modes: 24/7 continuous, motion-triggered, and scheduled record.

Installation

Indoor Camera-stent assembly

1. This camera can be placed on the desktop, or ceil or wall-mounted.
2. Attach the bracket to the wall and make a mark on the hole to ponch holes, and use a 6mm drill bit to get the holes, then Stuff the rubber stopper into the hole.
3. Align the bracket with the hole position and tighten the screws. Fix the body, hold the body, and turn it tightly.

1. This camera can be placed on the desktop, or ceil or wall-mounted.
2. Attach the bracket to the wall and make a mark on the hole to ponch holes, and use a 6mm drill bit to get the holes, then Stuff the rubber stopper into the hole.
3. Align the bracket with the hole position and tighten the screws. Fix the body, hold the body, and turn it tightly.

Outdoor camera

1. Put the other end of bracket A together with the slot of bracket B, and then just push it down.
2. Select a suitable location and install expansion screws on the wall. for example, if it’s a wooden wall, expansion screws are not required.
3. Align the bracket with the hole position and tighten the screws.
   • Note: Different models will have different appearance and installation methods, the picture is for reference only.

Important Use Notice

1. The use of unapproved or incompatible power adapters may cause fire, explosion, or other dangers.
2. This product and accessories contain some small parts to avoid children’s contact and cause swallowing small parts, causing suffocation or other hazards, in addition, this product is not a toy, so children should be used under adult supervision.
3. Please use this product within the appropriate temperature range. When the ambient temperature is too high or too low, it may cause errors, and avoid rain or moisture on the product and its accessories, so as not to affect the use of the product.
4. Suitable for equipment, suitable for areas with an altitude of 2000 meters and below.
5. WiFi devices should be under a good wifi signal area, pls avoid choosing a closed environment installation which may cause a bad signal.

Important Use Notice

1. Fail in connection at first connection？
   • Pls view the operation video on the last page(Scan the QR code to view), and pls view the wifi connection steps, if still fails, pls message the seller to get support, we also offer online support if you need it.
2. Change a router, camera is offline？ 
   • pls delete the camera from the APP, take the camera to near the new router, power and reset it, search, and add it.
3. Stop record？
   1. Check the status of the SD card in the APP
   2. Check the record setup support
   3. format SD card
   4. change an SD card to test
   5. message the Seller to get
4. The camera is offline？
   • Read the Q3 page and follow it to check, if there are further questions, pls message the seller to get support
5. The instructions are not detailed enough？
   • A general quick user guide, so less many details, pls contact the seller to get the E-user manual and operation video accordingto your order.

After-sale Service & Tech Support

• We offer a one-year warranty and lifetime technical support! As long as there is any problem, please feel free to contact the purchase store, we will quickly provide an effective solution.
• E-mail: technicalreply@qacctv.com
• market@qacctv.com
• By scanning the QR code below to access Youtube, Selectthe the right operation video for your camera according to the APP and Model of the camera, Or message the seller to get the operation video directly.
• Operation videos (Scan the QR code to view)
• Download CAM720 APP from the APP store or Google Play, or by Scanning the QR code above.
• Sign up for an account by email and log in, please read the instructions carefully before use.

Documents / Resources

JOOAN C17C-U Wi-Fi Camera [pdf] User Guide 2BBQ4-C17C-U, C17C-U Wi-Fi Camera, C17C-U, Wi-Fi Camera, Camera

References

• User Manual