Electric Bike Company designs and manufactures fully customizable, American-built electric cruisers and commuter bicycles known for safety, comfort, and reliability.
Electric Bike Company (EBC) is a premier manufacturer of custom electric bicycles based in Newport Beach, California. Since its inception in 2014, EBC has committed to building high-performance e-bikes that prioritize rider safety, comfort, and style. Unlike many competitors, EBC assembles its bikes to order in the USA, allowing for an unprecedented level of customization and quality control.
The brand's product lineup features versatile models like the Model C, Model S, Model Xa Model R, catering to everything from leisurely beach rides to daily commutes. EBC is renowned for its 5-year checks on batteries and motors, reflecting their confidence in product longevity. Their bikes arrive fully built, ensuring riders can get on the road immediately without complex assembly.
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You can reach Electric Bike Company customer service by calling (949) 264-4080 or by emailing info@electricbikecompany.com.
For optimal health, charge your battery every 1-2 months if the bike is not in use. EBC recommends using a standard wall outlet and avoiding RV outlets or inverters.
The full EBC Operator's Manual is available electronically on the Electric Bike Company website. You can also find specific setup guides on their support pages.
Electric Bike Company offers a 5-year limited warranty against manufacturer defects on the battery, motor, and frame, subject to regular maintenance and proper charging habits.
If the battery has been left unused for a while, it may enter sleep mode. To wake it, turn the master power switch off and on again, then turn on the handlebar power switch.