SIMAGIC 2103 Ice Cube Maker

Specifications
- Model: SDE | SDH ERIE
- Manufacturer: SIMAG
- Power Supply: 230 V ~
- Frequency: xx Hz
- Power Consumption: xxx W
- Weight: x,xx kg
- Dimensions: (specific dimensions not provided in the text)
- Operating Temperature: -10% to +10% of ambient temperature
- Water Temperature: < 70 dB(A)
- Water Pressure: Minimum – Maximum
PRODUCT INFORMATION
- Dear Customer, this manual contains all the information necessary for the use and routine maintenance ofthe product.
- We therefore recommend that you read it carefully before use and keep it carefully for future reference.
- If any step is not understood well, the Manufacturer remains available to provide any information.
- This booklet in digital format is interactive; for example, a simple “click” of the mouse on the writings or on the page numbers gives directaccess to the contents indicated.
- If you need to print the booklet, it is advisable to deactivate the “Photo” level from the Acrobat menu.
- Drawings and texts will be printed but the background photos will be hidden: in this way it will be possible to save a lot of printing ink and, consequently, protect the environment!

SAFETY
Pictogram explanation
Indicates that caution is required when performing an operation described in a paragraph that bears this symbol. The symbol also indicates that maximum operator awareness is required in order to avoid unwanted or dangerous consequences
Indicates important information to be read and complied with.
Indicates requirements relating to actions that must be avoided.
This symbol placed on the appliance or used in the manual identifies the areas with an electrical hazard.
Indicates grounding Indicates that it is necessary to read carefully the paragraph marked with this symbol before installing, using and maintaining the product
Safety warnings
- WHO IS THIS MANUAL FOR?
- The pages identified with this symbol are mainly addressed to the user, who must read them carefully before use and routine maintenance (cleaning) of the appliance. If you have not understood the whole content of the manual, contact your local distributor or Dealer before working on the appliance. Given the continuous progress in the design sector, the Manufacturer reserves the right to make changes to the production and instructions, without this entailing the obligation to update the production and previous instructions. If necessary, further copies or updates of these instructions must be requested from the Manufacturer.
INTENDED USE AND CLASSIFICATION
- This appliance is an ice maker and must only be used for making ice (not as a container for bottles, cans, etc.)
- The appliance is designed to be used in domestic and similar applications such as:
- kitchen area for staff in shops, offices and other work environments;
- farms and by customers in hotels, motels and other residential-type environments;
- bed and breakfasts;
- catering services and similar applications, not for retail.
OPERATING LIMITS
| Minimum | Maximum | |
| Ambient working temperature | 10°C | 43°C |
| Water temperature | 5°C | 38°C |
| Water pressure | 0.1 MPa 1 Bar | 0.5 Mpa 5 Bar |
| Voltage tolerance with respect to the data indicated on the plate |
-10% |
+10% |
| Sound level produced by the operation of the appliance | < 70 dB(A) | |
GENERAL WARNINGS
- Partial or total non-compliance with these instructions and following prescriptions, improper installation, use, ordinary or extraordinary maintenance or other than those indicated in the manual or the tampering with or modification of the appliance or some of its parts (unless expressly authorized), use of non-original or non-specific spare parts for the model, unauthorized interventions:
- can cause damage, injury or death;
- void the warranty
- reduce or compromise the quality and safety characteristics of the appliance;
- release the Manufacturer from any liability.
- It is absolutely forbidden to tamper with or remove the safety devices adopted (protective grids, danger stickers, etc.). The
- Manufacturer declines all responsibility if the above instructions are not complied with.
- Use or routine maintenance (cleaning) other than those mentioned in the
- Manual may cause damage, injury or fatal accidents.
- This appliance can be used by children aged 8 and over and by people with reduced physical, sensory or mental abilities or with a lack of experience and knowledge only if they have been adequately instructed and supervised in the safe use of the appliance and have learned the possible dangers derived from its use. Children must be supervised to make sure they do not play with the appliance.
- If the power cable is damaged, have it replaced ONLY by QUALIFIED PERSONNEL in order to prevent any risks. Before carrying out any routine cleaning or extraordinary maintenance, it is necessary to disconnect the appliance from the power supply, close the water tap and wear suitable personal protective equipment (e.g. gloves, etc.).
- If the appliance does not work or functional or structural alterations are noted, disconnect it from the power and water mains (if provided) and contact a service centre authorised by the
- Manufacturer without attempting to repair it on your own. The use of original spare parts is mandatory. The Manufacturer accepts no liability for the use of non-original spare parts.
- If the appliance is being repaired, highlight with appropriate signs placed in a visible position that it CANNOT be used.
- Do not place objects that cause poor ventilation on and around the appliance.
- In particular, make sure that the front and/or side ventilation openings are always free from obstructions.
- Do not store explosive substances in this appliance, such as aerosol cans with flammable propellant.
- Do not use electrical devices inside the application container, unless they are of the type recommended by the Manufacturer.
- Do not place any solid or liquid object on top of the appliance and do not use it as an anchor.
- Do not sit on top of the appliance.
- Do not work on the appliance with wet hands or bare feet.
- For small movements of the appliance, it must always be lifted. NEVER push or drag it.
- The rating plate provides important technical information that is vital in case of a request for maintenance or repair of the appliance: please do not remove, damage or modify it.
- To ensure the best conditions of use and safety of the appliance, once or twice a year (or according to the provisions of the national regulations in force) contact the
- Dealer or the local distributor to have the appliance checked so that it undergoes extraordinary maintenance (washing, descaling and sanitizing the water circuit and replacing the XSafe lamp – if any).
- The Manufacturer’s warranty does not cover oxidation due to installations in marine environments or in the presence of salt.
- The status of the appliance stopped, detected by means of a visual inspection of the same, does not guarantee with certainty that the appliance is switched off.
- In order to protect his own safety, the operator must check that the appliance is not live, i.e. that its plug is disconnected or that the switch on the panel to which it is connected is in the “OFF” position.
- This manual is an integral part of the appliance and must accompany it throughout its useful life. Store the manual carefully, in a dry and accessible place, near the location of the device for any further future consultation by the various operators when they need it.
- The appliance must be easily moved for any extraordinary maintenance: pay attention that any masonry work subsequent to installation (e.g. construction of walls, replacement of doors with narrower ones, renovations, etc.) do not hinder movement.
- Caution! Do not install the appliance on containers with an area smaller than the base of the appliance.
- When cleaning any part or accessory do
NOT use:
- abrasive or powder detergents;
- aggressive or corrosive detergents (for example hydrochloric or sulphuric acid, caustic soda, etc.). Caution! Never use these substances also when cleaning the floor under the appliance;
- abrasive or sharp tools (for example abrasive sponges, scrapers, steel brushes, etc.);
- steamed or pressurised water jets.
INSTALLATION INSTRUCTIONS
- Installation must be performed by authorized technicians.
- When installing the appliance, replace the existing water supply tubes with the new ones supplied with it.
- Place the water drain hose(s) supplied in the relative drain.
- Attention, use only drinking water.
- The water supply tap must be within reach of the operator.
- The installation of a softener filter for the water connection is recommended. For the installation, contact your local official distributor.
- Before installation and periodically during use, check that the power cable is not torn or damaged. If the power cable is damaged, have it replaced ONLY by QUALIFIED PERSONNEL in order to prevent any risks. It is mandatory to connect the appliance to a wall switch installed on the power line.
- Do not place multiple sockets or portable sockets behind the application.
- The main switch and/or the electrical outlet must be close to the appliance and within reach of the operator.
During the installation, check that:
- the socket of the power supply line is earthed.
- the contact opening distance allows complete disconnection in the conditions of category III overvoltage. Disconnection devices must be incorporated into the power supply in compliance with the installation rules.
- the appliance has a minimum distance of 150 mm from the walls to allow sufficient ventilation;
- the appliance is perfectly level.
REFRIGERANT GAS SAFETY WARNINGS
- Propane is a highly flammable gas.
- The appliance contains fluorinated greenhouse gases governed by the
- Kyoto protocol, in the quantities indicated on the serial plate.
The GWP (Global Warming Potential) of:
- HFC R404A is 3750;
- HFC R452A is 2140;
- HFC RE134A is 1430;
- R290 is 3.
- The propane used in refrigeration systems is odourless and heavier than air; in case of refrigerant leaks it migrates to the ground.
- The system is hermetically sealed.
Any unauthorized reproduction, even partial, of the content of these instructions is expressly prohibited. These instructions and all accompanying documentation have been checked prior to sale. If errors or inaccuracies are found, please inform the Manufacturer. The manufacturer reserves the right to make improvements to the appliance or accessories at any time, without notice. Measurements are purely indicative and not binding. In the event of disputes, the original language of the manual is Italian. The Manufacturer is not responsible for any translation/interpretation errors.
KNOWING THE APPLIANCE
- Before using the appliance it is good to know it thoroughly. This appliance is an ice maker and must only be used to make ice (not as a container for bottles, cans, etc.) F01 All models have the ice container built into the appliance.
- To avoid possible cold injuries, remove the ice cubes using the scoop “F” (supplied with models with integrated ice container) and PPE devices, such as gloves (not supplied).
- The air filter “B”, if present, must be inspected and cleaned periodically; for removal operations and cleaning methods, see F08 page 13.
- Never obstruct the front or side ventilation slots “C”, they are used to ensure the good operation of the internal cooling unit.

KEY
- A Ice container door
- B Air filter (if present)
- C Front or side air vents
- D ON/OFF switch (if present)
- E Evaporator thermostat for cube size adjustment (if present)
- F Ice scoop

USING THE APPLIANCE
This appliance can be used by children aged 8 and over and by people with reduced physical, sensory or mental abilities or with a lack of experience and knowledge only if they have been adequately instructed and supervised in the safe use of the appliance and have learned the possible dangers derived from its use.
F02 Starting the appliance
- Power the appliance inserting its plug into a socket with adequate capacity and turning the switch that powers the socket to ON or, if the appliance has been connected to an electrical panel, set the main switch of the panel to ON: the appliance is now powered up.
- Open the water supply tap so that it can be filled from the appliance.
- F04 Ice cube production start
- To improve the appearance of the cubes produced, some appliances have the option of making adjustments based on the temperature of the room in which the appliance is located via an evaporator thermostat.
- If present, turn the knob:
- to the right if the cube is empty.
- to the left if the cube is too full.
- When the room temperature varies (for example when the seasons change), it may be necessary to turn the knob again.
- If present, turn the knob:
- Press the ON/OFF switch (if present in your model). In models without the ON/OFF switch, no operation is required.
- The appliance starts loading water automatically. After about 5 minutes (the time varies depending on the model) loading is completed and the ice cube production cycle starts.
- F05 After about 20-30 minutes (depending on the model) the first cubes will be released which can then be removed from the container using the scoop provided. Subsequently, at intervals of about 20-30 minutes other ice cubes will be released continuously, without needing to press any button.
- To avoid excessive filling of the integrated container and possible ice cube spills, inside the container there is a container thermostat which stops production if the maximum capacity level is exceeded.
- When the cubes are withdrawn and the level drops, the appliance automatically resumes production without the need for any operation on the part of the user.
- After taking the ice, the scoop must be placed inside the collection container; to avoid contamination of the ice, use only the scoop provided and sanitize it frequently.

Ice cube production stop
- To block the cyclical production of ice, press the ON/OFF switch (if present). In the models without the ON/OFF switch, to stop production, unplug or turn OFF the switch that powers the socket or the electrical panel to which the appliance is connected.
- Even if the key is off, the appliance is still powered up.
Turning the appliance off
- To turn the appliance off, for example to carry out cleaning or at the end of the working day, unplug the appliance or turn off the switch that powers the socket or the electrical panel to which the appliance is connected.
CLEANING AND MAINTENANCE OF THE APPLIANCE
Ordinary cleaning
- Before carrying out any ordinary or extraordinary maintenance, it is necessary to disconnect the appliance from the power supply, close the water supply tap and wear appropriate personal protective equipment (e.g. gloves, etc.).
- Ordinary cleaning is intended to keep the appliance in good operating condition and prevent the proliferation of bacteria.
To clean any component or accessory DO NOT use:
- abrasive or powder detergents;
- aggressive or corrosive detergents (for example hydrochloric or sulphuric acid, caustic soda, etc.).
Caution! Never use these substances also when cleaning the floor under the appliance;
- abrasive or sharp tools (for example abrasive sponges, scrapers, steel brushes, etc.);
- steamed or pressurised water jets.
The user must carry out only routine maintenance, for any extraordinary maintenance, contact a Service Centre requesting service from an authorised technician. The cleaning of the appliance is reserved only for suitable and capable personnel and must not be carried out by children.
DAILY
- Clean the ice scoop with the manufacturer’s disinfectant mixed with warm water (1 ml in 1 litre of water, the dilution percentages are also indicated on the rear label of the product). Finish rinsing and drying it thoroughly.
MONTHLY
- Clean the ice collection compartment with a softcloth soaked with the manufacturer’s disinfectant mixed with warm water (1 ml in 1 litre of water, the dilution percentages are also indicated on the rear label of the product). Finish with a thorough rinsing.
- Clean the external surfaces with a soft cloth moistened with a specific product for stainless steel, free of acid, aggressive or abrasive agents. For how to use it, refer to the instructions provided by the manufacturer of the chosen detergent.

- F07 Clean the front or side “D” air vents with a soft bristle brush or vacuum cleaner.
- F08 Remove air filter “C” (if present), wash it with warm water and soap, rinse it thoroughly and reposition it only after it has completely dried.
- F09 Depending on the model, remove the spring “M” and the silicone cap “T” or the cap “TP” of the water circuit (if present); wash the latter with soap and water, taking care to remove all the accumulated limescale, using a sponge if necessary. When cleaning has been completed, rinse it with running water and put it back in its seat locking it with spring “M” (if present).
- Clean the control panel and the door with a soft cloth slightly moistened with a neutral detergent suitable for delicate surfaces. For how to use it, refer to the instructions provided by the manufacturer of the chosen detergent.
EVERY 6 MONTHS / 1 YEAR
- Contact the official local Dealer/Distributor for washing, descaling and sanitizing the water circuit.
EVERY YEAR
- Contact your official local Dealer/Distributor for the annual maintenance plan.
- Proper and timely maintenance is essential to ensure health safety and maintain excellent performance of the appliance over time.

Downtime
- During any downtime, switch the power and water off.
Before resuming operations:
- accurately clean the appliance and accessories (if present);
- submit the appliance to the water circuit check and cleaning;
- reconnect the appliance to the power and water supply.
Extraordinary maintenance
- Extraordinary maintenance, such as the replacement of a faulty component, must only be performed by qualified personnel authorized by the Manufacturer. The Manufacturer accepts no liability and does not recognize the warranty if the user independently carries out or has unqualified personnel carry out extraordinary maintenance.
End of life disposal
Implementing Directives 2011/65/EU and 2012/19/EU on the disposal of waste electrical and electronic equipment. The crossed-out bin symbol indicates that the product at the end of its useful life must be collected separately from other waste. The separate collection of this appliance at the end of its life is organized and managed by the manufacturer. The user who wants to get rid of this appliance must then contact the manufacturer and follow the system that he has adopted to allow the separate collection of the appliance that has reached the end of its life. Adequate separate collection for the subsequent startup of the decommissioned appliance for recycling, treatment and environmentally compatible disposal helps to avoid possible negative effects on the environment and health and favours the recycling of the materials of which the appliance is made. Illegal disposal of the product by the holder involves the application of administrative penalties provided for by the current legislation.
SERVICE
- Your appliance is reliable and sturdy but sometimes small problems may arise that, thanks to our service centres, are quickly resolved.
Before contacting them:
- try and refer to the following tables;
- get the model and serial number of the appliance, both of which can be found on the serial number plate on the back of the appliance (see F02 on page 8)
- find the purchase invoice for the appliance.
If there is a need to replace faulty parts, keep them and entrust them to the installer in charge for replacement so that they can be sent to the Manufacturer for the necessary checks. Do not attempt to repair the appliance on your own: this could cause serious damages to people, animals and property and voids the Warranty. Always request service by a service centre authorised by the manufacturer and request ORIGINAL spare parts.
CONTACT INFORMATION
Manufacturer:
- SIMAG
- Via Pascoli 22, 20005 Pogliano Milanese (MI)
- Tel.: +39 02 93900215
- Fax: +39 02 93900226
- e-mail: sales@simag.it.
- Model:
- Serial number:
Problems and solutions
| PROBLEM | SOLUTION |
| The appliance does not switch on | • Check that there is no black-out, that the main switch of the dedicated panel has not blown and that the plug is correctly inserted in the socket.
If none of these solutions solves the problem, contact Technical Assistance. |
| The appliance makes no ice cubes or production is limited. | • Make sure that the appliance is not near another very hot one (for instance an oven).
• Check that ambient temperatures do not exceed 43°C. • Check that the supply water tap is open (see F05 on page 10). • Check that air filter “C” (if present) is not clogged, if necessary clean it (see F08 on page 13). • Check that front or side air vents “D” are not obstructed by objects or dust (see F07 on page 12). Switch the appliance off and back on, If none of these solutions solves the problem, contact Technical Assistance. |
| The appliance makes imperfect cubes | • Check that the inlet water pressure is between 1 Bar and 5 Bar.
• Check the water system for obstructions. If none of these solutions solves the problem, contact Technical Assistance. |
| The appliance is very noisy | • Check the appliance touches no other apparatus, object or machine.
• Check the appliance is perfectly level. • Check that all visible screws are properly tightened. If none of these solutions solves the problem, contact Technical Assistance. |
EU DECLARATION OF CONFORMITY
- 2011/65/EU; 2014/30/EU; 2014/35/EU;
- We SIMAG Via Pascoli 22, 20005 Pogliano Milanese (MI) – Milano – Italy
- declare under our responsibility that the product:
- FABBRICATORE DI GHIACCIO
- SDE 18 A | SDE 18 W | SDE 24 A | SDE 24 W | SDE 30 A | SDE 30 W | SDE 34 A | SDE 34 W | SDE 40 A | SDE 40 W | SDE 50
- A SDE 50 W | SDE 64 A | SDE 64 W | SDE 84 A | SDE 84 W | SDE 100 A | SDE 100 W | SDE 170 A | SDE 170 W | SDE 220 A |
- SDE 220 W SDH 18 A | SDH 24 A | SDH 30 A | SDH 40 A | SDH 50 A | SDH 64 A
- To which this declaration refers, is in compliance with Directives:
- 2011/65/EU “RoHS”;
- and the following standards or other regulatory documents:
- EN 60335-1 (2012) + A11 (2012) + AC (2014) + A13 (2017); EN 60335-2-24 (2010); EN 55014-1 (2006) + A1 (2009) + A2 (2011); EN 55014-2 (1997) + A1 (2001) + A2 (2008); EN 61000-3-2 (2006) + A1 (2009) + A2 (2009); EN 61000-3-3 (2008); EN 61000-4-2 (2009); EN 61000-4-3 (2006) + A1 (2008) + A2 (2010); EN 61000-4-4 (2012)2; EN 61000-4-5 (2006); EN 61000-4-6 (2009); EN 61000-4-11 (2004); EN 62233 (2008)
FAQs
Q: Can I use an extension cord with the product?
A: Avoid using multiple sockets or extensions with the system for safety reasons.
Q: What should I do if the system malfunctions?
A: Check the air filter C and clean it. If issues persist, contact the service center.
Documents / Resources
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SIMAGIC 2103 Ice Cube Maker [pdf] Instruction Manual ABC 123 AS, 2103, 2103 Ice Cube Maker, 2103, Ice, Cube Maker, Maker |

