Shokz OpenComm C102
USER MANUAL
What’s in the Box
How It Works
Headset Controls
ON/OFF
Turn on the headset：
Press and hold the Power/Volume + Button until the LED Indicator flashes blue.
*Audrey will say：“Welcome to Shokz”
Turn off the headset：
Press and hold the Power/Volume + Button until the LED Indicator flashes red.
*Audrey will say：“Power off”。
Pairing
3.Open your device’s Bluetooth settings and select “OpenComm by Shokz.” Audrey will say “connected.”
NFC Pairing
Operate controls with headset powered off.
1. Power on your headset (press and hold Power/Volume+ until LED Indicator flashes blue)
2. Unlock your phone and turn on NFC pairing (Refer to your phone’s user guide if needed).
3. Position the headset’s NFC logo near the NFC detection area of your phone until the device shows pairing is completed. The headset’s LED Indicator will flash blue once when pairing is successful.
How to Wear
Pick up the headset, bring them behind the back of the base of your neck, position the earhooks on your ears.
* Position the noise-canceling microphone close to your mouth.
* Wearing your headset the wrong way could cause discomfort. The transducers should rest in front of your ears.
Volume
Operate volume controls while audio is playing.
How to change volume:
While your audio is playing, adjust headset volume by pushing either the Volume + or Volume ‒ buttons.
* A “beep” will sound when the volume is at its max.
* Listening with headset at high volume may affect your hearing and the audio will be distorted.
Mute the Microphone
To Turn Mute On
Press and hold the Volume + and Volume – buttons while on a call until Audrey says “Mute on”.
To Turn Mute Off
Press and hold the Volume + and Volume – buttons while the microphone is muted until Audrey says “Mute off”.
| Play music | Click once | ||||||||||||||||||||||||||||
| Pause music | Click once | ||||||||||||||||||||||||||||
| Next song | Double-click while music is playing | ||||||||||||||||||||||||||||
| Previous song | Triple-click while music is playing | ||||||||||||||||||||||||||||
| Switch language | Double-click while pairing | ||||||||||||||||||||||||||||
| Answer call | Click once | ||||||||||||||||||||||||||||
| End call | Click once during a call | ||||||||||||||||||||||||||||
| Answer call waiting and end current call | Press and hold for 2 seconds when receiving a second call | ||||||||||||||||||||||||||||
| Ignore a call | Press and hold for 2 seconds during an incoming call | ||||||||||||||||||||||||||||
| Activate voice assistant | Press and hold for 2 seconds when device is on standby | ||||||||||||||||||||||||||||
| Redial last number | Double-click on standby |
Check Battery Status
How to check battery status：
Click the Volume + or Volume – button while music is paused， Audrey will tell you the battery status:
* “Battery high/Battery medium/Battery low/Charge me”
Extra Features
EQ Modes
Standard Mode：
Standard listening mode with your ears open.
Earplug Mode：
Use earplugs with headset in noisy environments where it is safe to block out ambient noise, such as on a train or in a factory plant.
Switching EQ Modes
How to switch EQ mode：
Press and hold both buttons （Power/Volume + Button and Volume – Button）while music is playing until you hear a beep.
*Audrey will say：“EQ changed”
Multipoint Pairing
Multipoint Pairing
1. Start with your headset powered off.
2. Press and hold Volume + until Audrey will say “pairing” and the LED indicator flashes red and blue alternately.
3.Press and hold the multifunction button and Volume + button until Audrey says “multipoint enabled.”
4. Open first device’s Bluetooth® menu and select “OpenComm by Shokz.”Audrey will say “connected”.
5. Turn your headset off.
6. Re-enter pairing mode by pressing and holding Volume + until Audrey says “pairing”and the LED indicator flashes red and blue
alternately.
7. Open second device’s Bluetooth® menu and select “OpenComm by Shokz.”Audrey will say “connected.”
8. Turn your headset off.
9. Turn your headset on. Your headset is now connected to both devices.
Turn Multipoint Pairing Off
1. Start with your headset powered off.
2. Press and hold Volume + until Audrey will say “pairing” and the LED indicator flashes red and blue alternately.
3. Press and hold the multifunction button and Volume – button until Audrey will say “multipoint disabled.”
Restore Factory Settings
1. Start with your headset powered off.
2. Press and hold Volume + until Audrey will say “pairing” and the LED indicator flashes red and blue alternately.
3. Press and hold the multifunction button, Volume ‒ button and Volume + button until hear two beeps and feel the vibration.
4. Turn your headset off. OpenComm is now reset and can be re-paired to your device.
Changing Languages
Your headphones have four built-in languages: Chinese, English, Japanese and Korean.
1. Start with your headset powered off.
2. Press and hold Volume + until Audrey will say “pairing” and the LED indicator flashes red and blue alternately.
3. Double-press the multifunction button. Languages have been switched when you hear the corresponding language.
Care and Maintenance
Charging Tips
When the headset is at low battery, there will be a “charge me” prompt and the red light will flash intermittently. Use the corresponding magnetic charging cable for charging.
The LED indicator will turn red during the charging process and the headset will automatically turn off. The LED indicator will turn from red to blue when charging is complete.
Moisture Detection Alert
How it Works:
These headset can detect liquid such as water, sweat, or rain. If the headset this plugged into the charger while wet, the LED indicator will flash red and blue. The headset will then emit a beep. If this happens, remove the charging cable, dry them completely, then proceed with charging.
Storage and Maintenance
- Store the headset in a cool, dry place. The working temperature should be 0~45°C(32~113°F). Working in a cold/hot environment, a highly humid area, or an extremely low air pressure may reduce the battery life.
- Keep the product away from heat sources, direct sunlight, combustible gas or other liquids.
- Keeping the charging port dry before connecting to the charger will reduce the risk of damage.
- This headset is water-resistant, but is not waterproof. Please do not submerse the headset in water.
- Clean the headset with a soft dry cloth.
- Do not charge right after exercising, in case there’s sweat inside the charging port, which could lead to circuit burning while charging.
- After storage for a long period, please charge the headset before using again.
Note
Design and specification are subject to change without notice. For the most up-to-date product information, please visit https://shokz.com.
Warning
To avoid the risk of explosion, fire, or leakage from toxic chemicals, please do not disassemble the product or replace, deform, or mutilate the battery.
Warranty
Your headset are covered by a warranty.
Visit our website at https://shokz.com/pages/warranty-landing
for details of the limited warranty.
*Failure to register will not affect your limited warranty rights.
Troubleshooting
If you have any trouble or problems,please visit https://shokz.com/pages/faq
for more support!
If any part of your product is damaged or missing, do not use it. Contact authorized Shokz dealer or Shokz customer service.
*Please note that the packaging envelope may vary depending on the sales region.
Regulatory and Legal Information
FCC Caution
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
FCC Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
This equipment complies with FCC/IC radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency (RF) Exposure Guidelines and RSS-102 of the IC radio frequency (RF) Exposure rules. This equipment has very low levels of RF energy that is deemed to comply without testing of specific absorption rate (SAR).
Resposible party (contact for FCC matters only):
AfterShokz LLC.
3200 Gracie Kiltz Lane, Suite 400 Austin, TX 78758 USA
https://shokz.com
Industry Canada
This device complies with Industry Canada licence-exempt RSS standard(s): Operation is subject to the following Two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
CE Declaration of Conformity
Shokz Holding Limited hereby declares that this product is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU and all other applicable EU Directive requirements. The complete declaration of conformity can be found at:
https://shokz.com/pages/policies. Shokz’s EU representative
is AfterShokz Euro B.V., Schipholweg 103, 2316XC Leiden, Netherlands.
| Frequency Range | Max. Transmit Power |
| 2400-2483.5MHz | 8dBm(EIRP) |
UK Declaration of Conformity
Shokz Holding Limited hereby declares that this product is in compliance with the essential requirements and all other applicable United Kingdom’s regulations. The complete declaration of conformity can be found at: https://shokz.com/pages/policies. Shokz’s authorised representative in the UK is Pinpoint Consumer Electronics Ltd., Unit 35, Meridian House, Road One, Winsford Industrial Estate, Winsford, Cheshire CW7 3QG.
WEEE Declaration of Conformity
This WEEE logo means that this product must not be discarded as household waste, and should be delivered to an appropriate collection facility for recycling. Proper disposal and recycling helps protect natural resources, human health and the environment. For more information on disposal and recycling of this product, contact your local municipality, disposal service, or the shop where you bought this product.
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Shokz OpenComm C102 User Manual – [Download PDF]
