This vacuum consists of a motorized nozzle, wand, and hand vacuum. These components contain electrical connections, electrical wiring, and moving parts that potentially present risk to the user.
Before each use, carefully inspect all parts for any damage. If a part is damaged, discontinue use.
Use only identical replacement parts.
This vacuum contains no serviceable parts.
Use only as described in this manual. DO NOT use the vacuum for any purpose other than those described in this manual.
With the exception of the filters and dust cup, DO NOT expose any parts of the vacuum to water or other liquids.
Keep the appliance and its cord out of reach of children. Do not allow the appliance to be used by children. Do not allow to be used as a toy. Close supervision is necessary when used near children. GENERAL USE
This appliance can be used by persons with reduced physical, sensory or mental capabilities or lack of experience or knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Cleaning and user maintenance shall not be done by children.
Always turn off the vacuum before connecting or disconnecting any current carrying hoses, motorized nozzles, chargers, batteries, or other electrical or mechanical parts.
DO NOT handle plug or vacuum with wet hands.
DO NOT use without dust cup, filters, and brushroll in place.
Only use Shark® branded filters and accessories.
DO NOT put any objects into nozzle or accessory openings. DO NOT use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce airflow.
DO NOT use if nozzle or accessory airflow is restricted. If the air paths or the motorized floor nozzle become blocked, turn the vacuum off. Remove all obstructions before you turn on the unit again.
Keep nozzle and all vacuum openings away from hair, face, fingers, uncovered feet, or loose clothing.
DO NOT use if vacuum is not working as it should, or has been dropped, damaged, left outdoors, or dropped into water.
Use extra care when cleaning on stairs.
DO NOT leave the vacuum unattended while powered on.
When powered on, keep the vacuum moving over the carpet surface at all times to avoid damaging the carpet fibers.
DO NOT place vacuum on unstable surfaces such as chairs or tables.
DO NOT use to pick up:
a) Liquids
b) Large objects
c)Hard or sharp objects (glass, nails, screws, or coins)
d) Large quantities of dust (including drywall, fireplace ash, or embers). DO NOT use as an attachment to power tools for dust collection.
e) Smoking or burning objects (hot coals, cigarette butts, or matches)
f) Flammable or combustible materials (lighter fluid, gasoline, or kerosene)
g) Toxic materials (chlorine bleach, ammonia, or drain cleaner)
DO NOT use in the following areas:
a) Poorly lit areas
b) Wet or damp surfaces
c) Outdoor areas
d) Spaces that are enclosed and may contain explosive or toxic fumes or vapors (lighter fluid, gasoline, kerosene, paint, paint thinners, mothproofing substances, or flammable dust)
Turn off the vacuum before plugging in or unplugging the charger.
Turn off the vacuum before any adjustment, cleaning, maintenance or troubleshooting.
During cleaning or routine maintenance, DO NOT cut anything other than hair, fibers, or string wrapped around the brushroll.
Allow all filters to air-dry completely before replacing in the vacuum to prevent liquid from being drawn into electric parts.
DO NOT modify or attempt to repair the vacuum or the battery yourself, except as indicated in this manual. DO NOT use the battery or vacuum if it has been modified or damaged. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion or risk of injury.
Turn off all controls before unplugging.
BATTERY PACK
The battery is the power source for the vacuum. Carefully read and follow all charging instructions.
To prevent unintentional starting, ensure the vacuum is powered off before picking up or carrying the vacuum. DO NOT carry the appliance with your finger on the power switch.
Use only Shark® charger DK12-133090A-U or E-TEK ZD012S133090USD. Use of an incorrect charger may result in no charging, and/or unsafe conditions.
Use only with Shark battery pack XSBT330.
Keep the battery away from all metal objects such as paper clips, coins, keys, nails, or screws. Shorting the battery terminals increases the risk of fire or burns.
Under abusive conditions, liquid may be ejected from the battery. Avoid contact with this liquid, as it may cause irritation or burns. If contact occurs, flush with water. If liquid contacts eyes, seek medical help.
Battery should not be stored at temperatures below 37.4°F (3°C) or above 104°F (40°C) to maintain longterm battery life.
DO NOT charge battery at temperatures below 40°F (5°C) or above 104°F (40°C).
Store the appliance indoors. DO NOT use or store it below 37.4°F (3°C). Ensure the appliance is at room temperature before operating.
DO NOT expose the battery to fire or temperatures above 265°F (130°C) as it may cause explosion.

ASSEMBLY

Slide the Wand onto the neck of the PowerFins Floor Nozzle until it clicks into place.

Align the Hand Vacuum nozzle opening with the top of the wand and slide it on until it clicks into place.
Make sure the Dock Plate is facing upright. Slide the Charging Post into the slot on back of dock until it clicks.
Place the dock on the floor near a wall outlet. Plug the Wall Charger into the outlet, then connect the cord to the port on the back of the charging post.
Store cleaning accessories on the mount on the dock plate. For proper operation, ensure all components are completely connected and clicked into place.

LI-ION BATTERY

LED BATTERY POWER AND CHARGING INDICATORS

Charging

NOTE: Full charge takes approximately 3.5 hours per battery. LEDs will shut off 5 minutes after achieving full charge

In Use

RECYCLING THE LI-ION BATTERY

When the Shark® Li-ion battery needs to be replaced, dispose of it or recycle it in accordance with local ordinances or regulations. In some areas, it is illegal to place spent lithium-ion batteries in the trash or in a municipal solid waste stream. Return spent batteries to an authorized recycling center or to the retailer for recycling. Contact your local recycling center for information on where to drop off the spent battery.

CHARGING

CHARGING WHILE IN STORAGE MODE

Charge the unit in upright mode by placing it on the dock plate, with the hook on the back of the wand over the charging post. Make sure the contacts on the wand are aligned with the contacts on the charging post. When charging is complete and you need to use the unit again, lift it off the dock plate.

You can charge the hand vacuum while it is stored beside the wand. First, detach the hand vacuum, then slide the nozzle opening over the storage post. Make sure the contacts on the hand vacuum are aligned with the contacts on the storage arm. When charging is complete and you need to use the unit again, reattach the hand vacuum and use it to lift the wand and nozzle off the dock plate.

NOTE: When docked properly, the charging lights on the hand vacuum will blink, indicating that charging has begun. When charging is complete, all three indicator lights will remain on for 5 minutes, then shut off.

NOTE: The main unit comes with a partial charge. For maximum runtime, charge fully before first use (approximately 3.5 hours). Leaving the unit plugged in will not damage battery life.

To detach the hand vacuum from the wand, pull the release buttons on both sides of thehandle, then lift the hand vacuum.
To reattach the hand vacuum to the wand, align the nozzle opening over the top of the wand and slide it on until it clicks into place.

CHARGING THE HAND VACUUM

To charge the hand vacuum without the dock, unplug the charger cord from the dock and connect it directly to the port on the hand vacuum, near the nozzle opening. To detach the hand vacuum, press the release buttons on both sides of the handle and lift it off the wand. (See previous

To remove the battery from the hand vacuum, press the release tabs on the battery cap and slide out the battery. To reinstall, slide the battery into the compartment in the handle until it clicks into place.

STORAGE ON THE GO

For quick and easy short-term storage, attach the hand vacuum to the wand by placing it onto the pre-assembled wand storage clip

First, lock the nozzle and wand in the upright position, and detach the hand vacuum (see previous page). Hang the hand vacuum from the wand storage clip, with the filter removal latch sitting inside the clip.

To remove, slide the hand vacuum up and out. To remove the storage clip, pull it off the wand.

USING YOUR VACUUM

Press the On/Off button on the handle to turn on power. To turn off power, press the button again.

For an added boost of power, push and hold the Boost button on the underside of the handle. The Boost icon will blink white in this mode. Release the button to return to standard power

CLEANING MODES

Use the PowerFins floor nozzle for powerful cleaning on both bare floors and carpets. The brushroll is activated when the hand vacuum is connected and powered on, and the handle is tilted back.

Detach the hand vacuum to clean above-floor areas. Pull the release buttons on both sides of the handle, and lift the hand vacuum off the wand. To attach an accessory to the hand vacuum, slide it into the opening in the nozzle. To remove, press the release buttons on both sides of the handle and slide out the accessory.

To detach the floor nozzle from the wand, step on the nozzle while pressing the nozzle release button at the bottom of the wand. Lift the wand to remove it. To reattach the wand, align it over the neck of the floor nozzle, then slide it on until it clicks into place.

MAINTAINING YOUR VACUUM

EMPTYING THE DUST CUP

With the power off, slide the release button forward, and the dust cup will swing open. Tap the filter screen lightly to knock off dust and debris.

Wipe the screen inside the dust cup lightly with a dry cloth to remove dust and dirt.

CLEANING THE DUST CUP AND FILTER

With the dust cup open and the power off, press the filter release latch below the handle and pull out the filter housing
Press the tabs on both sides of the filter housing and pull out the filter. To clean the filter, handwash only with water and let air-dry for 24 hours before reinstalling. To reinstall, slide it back into the filter housing and press into place.
To deep clean the dust cup, open the dust cup 90 degrees (you will hear a “click”) and lift the Cyclone Filter out using the wire handle on the frame. Rinse the dust cup with water, and wipe clean with a damp cloth. Allow to air dry completely (approximately 24 hours).
When the dust cup is completely dry, slide the cyclone filter back into place. Tuck the wire handle away, then reinstall the dust cup.

NOZZLE MAINTENANCE

Turn off the vacuum.
Press the nozzle release button to detach the nozzle from the wand.
Using a coin, turn the 3 locks counterclockwise to open, then lift off the cover and tilt back the neck of the nozzle.
Clear any blockages and remove any debris from the brushroll and floor nozzle.
With the cover removed, wipe the brushroll clean with a dry towel.
Replace the cover by sliding the tabs into the slots. Press down firmly on all sides. Turn locks clockwise to close, until they click into place.

CHECKING FOR BLOCKAGES

If you run over a hard or sharp object or notice a noise change while vacuuming, check for blockages or objects caught in the brushroll.

Checking for Blockages in the Hand vacuum:

Turn off the vacuum.
Remove the hand vacuum from the wand.
Check all intake openings to the dust cup and remove any debris or blockages.

Checking for Blockages in the Wand:

Turn off the vacuum.
Detach the hand vacuum and floor nozzle from the wand.
Check both ends of the wand for blockages and debris.
Clear away any debris or blockages.

Checking for Blockages in the Floor Nozzle:

Turn off the vacuum.
Detach the wand.
Using a coin, turn the 3 locks on the bottom of the nozzle counterclockwise to open.
Lift off the nozzle cover and tilt back the neck of the nozzle.
Check the opening and remove any debris.
Replace the cover by sliding the tabs into the slots. Press down firmly on all sides. Turn the locks clockwise to close.

TROUBLESHOOTING

WARNING: To reduce the risk of shock and unintended operation, turn off power and remove the battery before servicing.

Vacuum is not picking up debris. No suction or light suction. Third indicator light on hand vacuum is solid yellow. (Refer to Checking for Blockages section for more information.)

Dust cup may be full; empty dust cup.
Check floor nozzle for blockages; clear blockages if required.
Remove any string, carpet fibers, or hair that may be wrapped around the brushroll.
Check connection between hand vacuum and wand for blockages; clear blockages if required.
Check filters to see if they need cleaning. Follow instructions for rinsing and completely air-drying the filters before reinstalling them.

Vacuum lifts area rugs.

Make sure you are not engaging Boost mode. Take care when vacuuming area rugs or rugs with delicately sewn edges.
Turn off the unit to disengage from the carpet, then restart.

My vacuum has a PowerFins nozzle but the brushroll doesn’t spin.

Immediately turn off the vacuum. Remove any blockages before turning the vacuum back on. Make sure the hand vacuum is tilted back far enough for the brushroll to engage while in use.
If the floor nozzle has headlights and they are not illuminated, there is a connection issue between the hand vacuum, wand, and nozzle. Try detaching the parts, then reconnecting them.

Vacuum turns off on its own.
There are several possible reasons for the vacuum turning off on its own, including blockages, battery issues, and overheating. If vacuum turns off on its own, perform the following steps:

Turn on the vacuum and check the battery indicator lights on the hand vacuum. If recharging is needed, make sure vacuum power is off before plugging in the charger.
Empty dust cup and clean filters (See the Cleaning the Dust Cup and Filter section).
Check wand, accessories, and inlet openings and remove any blockages.
Allow unit and battery to cool for at least 45 minutes, until they eturn to room temperature.

Battery Indicator Lights on hand vacuum are flashing.

Bottom LED is solid yellow (Fig. A): Nozzle clog. (See the Maintaining Your Vacuum section.)
Top LED is flashing (Fig. B): Battery needs to be charged

Contact Customer Service at 1-800-798-7398 or sharkclean.com if you experience any of the indications listed below:

Top two LEDs are flashing (Fig. C): Overcurrent or short.
Top and bottom LEDs are flashing (Fig. D): Motor is overheating.
Middle LED is flashing (Fig. E): Overspeed.
Bottom LED is flashing (Fig. F): Communication.
Bottom LED blinking yellow (Fig. G): There may be an electrical problem with the nozzle.

ADDITIONAL ACCESSORIES AVAILABLE ON SHARKACCESSORIES.COM

A Crevice Tool
B Duster Crevice Tool
C Upholstery Tool
D Wide Upholstery Tool
E Pet Multi-Tool
F Motorized Hand Tool
G Replacement Battery
H Li-Ion Charger
I Battery Charging Sleeve

FIVE (5) YEAR LIMITED WARRANTY

The Five (5) Year Limited Warranty applies to purchases made from authorized retailers of SharkNinja Operating LLC. Warranty coverage applies to the original owner and to the original product only and is not transferable. SharkNinja warrants that the unit shall be free from defects in material and workmanship for a period of five (5) years from the date of purchase when it is used under normal household conditions and maintained according to the requirements outlined in the Owner’s Guide, subject to the following conditions and exclusions:

What is covered by this warranty?

The original unit and/or non-wearable components deemed defective, in SharkNinja’s sole discretion, will be repaired or replaced up to five (5) years from the original purchase date.
In the event a replacement unit is issued, the warranty coverage ends six (6) months following the receipt date of the replacement unit or the remainder of the existing warranty, whichever is later. SharkNinja reserves the right to replace the unit with one of equal or greater value.

What is not covered by this warranty?

Normal wear and tear of wearable parts (such as foam filters, HEPA filters, pads, etc.), which require regular maintenance and/or replacement to ensure the proper functioning of your unit, are not covered by this warranty. Replacement parts are available for purchase at sharkaccessories.com.
Any unit that has been tampered with or used for commercial purposes.
Damage caused by misuse (e.g., vacuuming up water or other liquids), abuse, negligent handling, failure to perform required maintenance (e.g., not cleaning the filters), or damage due to mishandling in transit.
Consequential and incidental damages.
Defects caused by repair persons not authorized by SharkNinja. These defects include damages caused in the process of shipping, altering, or repairing the SharkNinja product (or any of its parts) when the repair is performed by a repair person not authorized by SharkNinja.
Products purchased, used, or operated outside North America.

How to get service
If your appliance fails to operate properly while in use under normal household conditions within the warranty period, visit sharkclean.com/support for product care and maintenance self help. Our Customer Service Specialists are also available at 1-800-798-7398 to assist with product support and warranty service options, including the possibility of upgrading to our VIP warranty service options for select product categories. We also ask that you register your product online at registeryourshark.com and have the product on hand when you call, so we may better assist you. SharkNinja will cover the cost for the customer to send in the unit to us for repair or replacement. A fee of $25.95 (subject to change) will be charged when SharkNinja ships the repaired or replacement unit.

How to initiate a warranty claim
You must call 1-800-798-7398 to initiate a warranty claim. In order to better assist you please register your product prior to calling and have your product with you at the time of your call. You will need the receipt as proof of purchase. A Customer Service Specialist will provide you with return and packing instruction information. We also ask that you register your product online at registeryourshark.com and have the product on hand when you call, so we may better assist you.

How state law applies
This warranty gives you specific legal rights, and you also may have other rights that vary from state to state. Some states do not permit the exclusion or limitation of incidental or consequential damages, so the above may not apply to you.

TWO (2) YEAR LIMITED BATTERY WARRANTY

The Two (2) Year VIP Limited Warranty applies to purchases made from authorized retailers of SharkNinja Operating LLC. Warranty coverage applies to the original owner and to the original product only and is not transferable. SharkNinja warrants that the battery shall be free from defects in material and workmanship for a period of two (2) years from the date of purchase when it is used under normal household conditions and maintained according to the requirements outlined in the Owner’s Guide, subject to the following conditions and exclusions:

What is covered by this warranty?

The original battery deemed defective, in SharkNinja’s sole discretion, will be replaced up to two (2) years from the original purchase date.
In the event a replacement battery is issued, the warranty coverage ends six (6) months following the receipt \date of the replacement battery or the remainder of the existing warranty, whichever is later. SharkNinja reserves the right to replace the unit with one of equal or greater value.

What is not covered by this warranty?

ormal wear and tear of the battery, which requires optimal temperature storage and operation to ensure its proper functioning. Replacement batteries are available for purchase at sharkclean.com/batteries.
A battery that has been tampered with or used for commercial purposes.
Damage caused by misuse (e.g., exposing battery to liquids or extreme hot and/or cold temperatures), abuse, negligent handling, failure to perform required maintenance, or damage due to mishandling in transit.
Consequential and incidental damages.
Defects caused by repair persons not authorized by SharkNinja. These defects include damages caused in the process of shipping, altering, or repairing the SharkNinja product (or any of its parts) when the repair is performed by a repair person not authorized by SharkNinja.

Products purchased, used, or operated outside North America.

How to get service
If your battery fails to operate properly while in use under normal household conditions within the warranty period, visit sharkclean.com/support for product care and maintenance self help. Our Customer Service Specialists are also available at 1-800-798-7398 to assist with product support and warranty service options. So we may better assist you, please register your product online at registeryourshark.com and have the product on hand when you call. SharkNinja will cover the cost for the customer to send in the unit to us for replacement. A fee of $19.95 (subject to change) will be charged when SharkNinja ships the replacement unit.

How to initiate a warranty claim
You must call 1-800-798-7398 to initiate a warranty claim. You will need the receipt as proof of purchase. We also ask that you register your product online at registeryourshark.com and have the product on hand when you call, so we may better assist you. A Customer Service Specialist will provide you with return and packing instruction information when you call.

BATTERY REMOVAL AND DISPOSAL

This product uses a lithium-ion rechargeable and recyclable battery. When the battery no longer holds a charge, it should be removed from the vacuum and recycled. DO NOT incinerate or compost the battery. When your lithium-ion battery needs to be replaced, dispose of it or recycle it in accordance with local ordinances or regulations. In some areas, it is illegal to place spent lithium-ion batteries in the trash or in a municipal solid waste stream. Return spent battery to an authorized recycling center or to retailer for recycling. Contact your local recycling center for information on where to drop off the spent battery. The RBRC™ (Rechargeable Battery Recycling Corporation) seal on the lithium-ion battery indicates that the costs to recycle the battery at the end of its useful life have already been paid by SharkNinja. In some areas, it is illegal to place spent lithium-ion batteries in the trash or municipal solid waste stream and the RBRC program provides an environmentally conscious alternative. RBRC, in cooperation with SharkNinja and other battery users, has established programs in the United States and Canada to facilitate the collection of spent lithium-ion batteries. Help protect our environment and conserve natural resources by returning the spent lithium-ion battery to an authorized SharkNinja service center or to your local retailer for recycling. You may also contact your local recycling center for information on where to drop off the spent battery, or call 1-800-798-7398.