Shark Rocket HV300/CS100 Series Ultra-Light Corded Stick Vacuum User Manual

IMPORTANT SAFETY INSTRUCTIONS
HOUSEHOLD USE ONLY

To reduce the risk of electric shock, this vacuum cleaner has a polarized
plug (one blade is wider than the other). As a safety feature, this plug will
fit into a polarized outlet only one way. If the plug does not fit fully into the
outlet, reverse the plug. If it still does not fit, contact a qualified electrician.
DO NOT force into outlet or try to modify to fit.

Shark Rocket HV300/CS100 Series Ultra-Light Corded Stick Vacuum User ManualWARNING
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY

GENERAL WARNINGS
When using an electrical appliance, basic precautions should always be
followed, including the following:

  1. Your vacuum cleaner may consist
    of a motorized nozzle, wand, hose,
    and/or vacuum pod. This device
    contains electrical connections,
    electrical wiring, and moving
    parts that potentially present risk
    to the user.
  2. Use only identical replacement parts.
  3. Carefully observe and follow
    the instructions provided below
    to avoid improper use of the
    appliance. DO NOT use the vacuum
    for any purpose other than those
    described in this manual.
  4. Before use, carefully inspect all
    parts for any damage. DO NOT
    use if any parts are damaged.
  5. The use of an extension cord is
    NOT recommended.
  6. This vacuum cleaner contains
    no serviceable parts.
    USE WARNINGS
  7. This appliance can be used by
    persons with reduced physical,
    sensory or mental capabilities or
    lack of experience and knowledge
    if they have been given supervision
    or instruction concerning use of
    the appliance in a safe way and
    understand the hazards involved.
    Cleaning and user maintenance shall
    not be made by children. Keep the
    appliance and its cord out of reach of
    children. DO NOT allow the appliance
    to be used by children. DO NOT allow
    to be used as a toy. Close supervision
    is necessary when used near children.
  8. Always turn off the vacuum cleaner
    before connecting or disconnecting
    any motorized nozzles or other
    accessories.
  9. DO NOT handle plug or vacuum
    cleaner with wet hands.
  10. DO NOT use without filters in place.
  11. Only use Shark® branded filters
    and accessories.
  12. DO NOT damage the power cord:
    a) DO NOT pull or carry vacuum
    cleaner by the cord or use the
    cord as a handle.
    b) DO NOT unplug by pulling
    on cord. Grasp the plug, not
    the cord.
    c) DO NOT run the vacuum cleaner
    over the power cord, close a
    door on the cord, pull the cord
    around sharp corners, or leave
    the cord near heated surfaces.
  13. DO NOT put any objects into nozzle
    or accessory openings. DO NOT use
    with any opening blocked; keep free
    of dust, lint, hair, and anything that
    may reduce airflow.
  14. DO NOT use if nozzle or accessory
    airflow is restricted. If the air
    paths or the motorized floor
    nozzle become blocked, turn the
    vacuum cleaner off and unplug
    from electrical outlet. Remove all
    obstructions before you plug in
    and turn on the unit again.                                                                              SAVE THESE INSTRUCTIONS
    READ ALL INSTRUCTIONS BEFORE USE
  15. Keep nozzle and all vacuum
    openings away from hair, face,
    fingers, uncovered feet, or
    loose clothing.
  16. DO NOT use if vacuum cleaner is
    not working as it should, or has
    been dropped, damaged, left
    outdoors, or dropped into water.
  17. Use extra care when cleaning
    on stairs.
  18. DO NOT leave the vacuum cleaner
    unattended while plugged in.
  19.  When powered on, keep the
    vacuum cleaner moving over the
    carpet surface at all times to avoid
    damaging the carpet fibers.
  20. DO NOT place vacuum cleaner
    on unstable surfaces such as chairs
    or tables.
  21. Your Shark® vacuum may not
    be designed to stand up on its own.
    When taking a break from cleaning,
    you may need to lean it against
    furniture or a wall, or lay it flat
    on the floor. Using the vacuum
    for an application where the unit
    lacks stability may result in
    personal injury.
  22. DO NOT use to pick up:
    a) Liquids
    b) Large objects
    c) Hard or sharp objects
    (glass, nails, screws, or coins)
    d) Large quantities of dust (drywall
    dust, fireplace ash, or embers).
    DO NOT use as an attachment to
    power tools for dust collection.
    e) Smoking or burning objects
    (hot coals, cigarette butts,
    or matches)
    f) Flammable or combustible
    materials (lighter fluid, gasoline,
    or kerosene)
    g) Toxic materials (chlorine bleach,
    ammonia, or drain cleaner)
  23. DO NOT use in the following areas:
    a) Poorly lit areas
    b) Wet or damp surfaces
    c) Outdoor areas
    d) Spaces that are enclosed and
    may contain explosive or toxic
    fumes or vapors (lighter fluid,
    gasoline, kerosene, paint,
    paint thinners, mothproofing
    substances, or flammable dust)
  24. Turn off all controls before plugging
    in or unplugging the vacuum.
  25. Unplug from electrical outlet
    when not in use and before
    any maintenance or cleaning.
  26. Hand wash with water only.
    Washing with cleaning chemicals
    could damage the unit.
  27. During cleaning or routine
    maintenance, DO NOT cut anything
    other than hair, fibers, or string
    wrapped around the brushroll.
  28. Allow all filters to air-dry completely
    before replacing in the vacuum to
    prevent liquid from being drawn
    into electric parts.
  29. Make sure the dust cup and all
    filters are in place after routine
    maintenance.
  30. If provided, secure the power
    cord around the two cord hooks during storage.

Shark Rocket HV300/CS100 Series Ultra-Light Corded Stick Vacuum User Manual

  1. Insert Wand into Floor Nozzle.
  2. Insert Handheld Vacuum into wand.

Ensure all connections click securely into place.

Shark Rocket HV300/CS100 Series Ultra-Light Corded Stick Vacuum User Manual

Slide switch to the bottom to turn off power. To begin
vacuuming, slide switch to the appropriate setting.

Bare Floor/Small Area Rugs
The brushrolls spin slowly to clean bare floors and
small area rugs.

Carpet
The brushrolls spin faster to pick up debris below
the surface of your carpets.

NOTE: For deep cleaning per ASTM F 608 (embedded dirt in carpets) please use setting II, Carpet.
NOTE: Select Carpet for stuck-on dust and debris.

Shark Rocket HV300/CS100 Series Ultra-Light Corded Stick Vacuum User Manual

To clean floors, place foot on floor nozzle
and tilt handheld vacuum back.

Detach the wand for more reach to clean
baseboards, ceiling fans, window sills, and other
hard-to-access areas. Stand the vacuum upright,
then step on the foot pedal on the left side of the
floor nozzle and pull the wand up to disconnect it.

Shark Rocket HV300/CS100 Series Ultra-Light Corded Stick Vacuum User Manual

Press the Wand Release button to lift the handheld
vacuum off the wand. Great for cleaning stairs and
furniture.

NOTE: All accessories are compatible with both the wand and the handheld vacuum.

AVAILABLE ACCESSORIES

NOTE: Not all accessories come with all units. Please see the enclosed Quick Start Guide for your unit’s
configuration. To order additional accessories, visit sharkaccessories.com.

A Crevice Tool
Clean in tight spaces or reach baseboards and
ceilings with this slim crevice tool. Various lengths
available depending on the vacuum model.

B Wide Upholstery Tool
Perfect for grabbing pet hair and lint from
furniture and other upholstered surfaces.

C Dusting Brush
Dust a multitude of surfaces such as shelves,
baseboards, window/door frames, and much more. Shark Rocket HV300/CS100 Series Ultra-Light Corded Stick Vacuum User Manual
Turn the brush head to adjust the angle to the
surface you’re cleaning.

D Home & Car Detail Kit
Deep-clean your car like a professional detailer, or
clean hard-to-reach areas in your home. Microsized
tools let you clean around delicate objects
and access the smallest spaces like car vents and
computer keyboards.

E Dust-Away® Hard Floor Attachment with
Microfiber Pad
Direct suction for cleaning big crumbs and debris.
The washable, reusable microfiber pad dusts
hardwood and tile floors.

F Hard Floor Hero™
Provides outstanding hard floor cleaning not
just for surface litter, but also for stuck-on dust
and debris. It is small enough to get into
hard-to-reach areas.

G Under-Appliance Wand
Clean under and behind hard-to-move appliances
and furniture with this adjustable 36” tool. Flip
the extension piece over to clean the underside of
appliances.

H Wall Mount
Install the mount to hang your vacuum on the wall
for convenient storage. Includes screws, anchors,
and instruction sheet with mounting template for
easy installation.

I Onboard Storage Clip
Removable clip attaches to the vacuum wand.
Can hold up to two accessories at a time while
cleaning or for storage.

J Anti-Allergen Dust Brush
Features nylon fiber bristles specifically
designed for removing fine dust and allergen
particles from the most delicate surfaces.

MAINTENANCE

IMPORTANT: Unplug the vacuum before performing any maintenance

EMPTYING THE DUST CUP

Empty the dust cup each time you vacuum and periodically during cleaning, when debris in the dust cup reaches the MAX fill line.

Shark Rocket HV300/CS100 Series Ultra-Light Corded Stick Vacuum User Manual

Press the wand release button and lift the handheld
vacuum off the wand.

Press the Empty button on the front of the dust cup.

MAINTENANCE

IMPORTANT: Unplug the vacuum before performing any maintenance.

Perform regular maintenance on your filters to keep your vacuum’s suction power optimal.
IMPORTANT: To prevent damage, rinse filters with water ONLY. DO NOT use soap. Allow filters to air-dry for
at least 24 hours before reinstalling them to prevent liquid from being drawn into electric parts.

Shark Rocket HV300/CS100 Series Ultra-Light Corded Stick Vacuum User Manual

The Pre-Motor Filters should be washed
once a month.

The Post-Motor Filter should be washed
once every 9 months.

REPLACEMENT FILTERS

Replacement Pre-Motor Filter Kit        Replacement Post-Motor Filter
(Foam & Felt)                                       XFFV300
XFFV300                                            Clean once a year
Clean once a month.

NOTE: The pre-motor filters should be
replaced every 2.5 years. The post-motor filter
should be replaced every 3 years.

Shark Rocket HV300/CS100 Series Ultra-Light Corded Stick Vacuum User Manual

Remove the wand from the handheld vacuum and
check all dust cup intake openings

Detach the wand and check it for blockages.

Shark Rocket HV300/CS100 Series Ultra-Light Corded Stick Vacuum User Manual

Detach the wand, then use the edge of a coin to
open the three locks on the bottom of the floor
nozzle. Remove the cover, then tilt back the neck
of the floor nozzle and check the opening for
blockages. Replace cover, pressing down firmly on all
sides before turning locks clockwise to close.

Shark Rocket HV300/CS100 Series Ultra-Light Corded Stick Vacuum User Manual

CLEANING THE BRUSHROLLS

  1. Use the edge of a coin to open the three locks on the bottom of the floor nozzle.
  2. Run scissors along the groove in the brushroll to cut or clear away any string, carpet fibers, hair, or other debris.
  3.  To reinstall the cover, line it up, then rotate down until it clicks into place. Use the edge of a coin to close
    the three locks on the bottom of the nozzle.

TROUBLESHOOTING

Vacuum is not picking up debris. No suction or light suction.
(Refer to Maintenance section for more information.)

  • Check filters to see if they need cleaning. Follow instructions for rinsing and completely air-drying the
    filters before reinserting in the vacuum.
  • Dust cup may be full; empty dust cup.
  • Check floor nozzle for blockages; clear blockages if required.
  • Remove any string, carpet fibers, or hair that may be wrapped around the brushroll.
  • Ensure the base is locked in place by lining it up along the front of the nozzle and rotate down to snap
    into place until you hear a click. Lock the three locks.

Vacuum lifts area rugs.

  • Suction is powerful. Take care when vacuuming area rugs or rugs with delicately sewn edges.
  • Turn off the unit to disengage the brushroll. To restart, slide the power switch to setting I, Bare Floor/ Small Area Rugs.

Brushroll does not spin.

  • If Brushroll Indicator Light on the floor nozzle turns red, the brushroll has stopped spinning. Immediately
    turn off and unplug vacuum and remove blockage. Plug back into electrical outlet and turn vacuum on.
  • If Brushroll Indicator Light on the floor nozzle is green, the blockage has been successfully cleared. If the
    light is still red, please contact Customer Service at 1-800-798-7398.

Vacuum turns off on its own or if the indicator light flashes red.
This vacuum is equipped with a motor-protective thermostat so it will shut off if it overheats. Should this
occur, perform the following steps to restart the motor-protective thermostat:

  1.  Turn vacuum off and unplug it.
  2. Empty dust cup and clean filters (see Maintenance section).
  3. Check for blockages in the hose, wand, handheld vacuum inlet openings, and accessories.
  4. Allow unit to cool for a minimum of 60 minutes.
  5. Plug in vacuum and turn it on.

FIVE (5) YEAR LIMITED WARRANTY

The Five (5) Year Limited Warranty applies to purchases made from authorized retailers of SharkNinja
Operating LLC. Warranty coverage applies to the original owner and to the original product only and is
not transferable.
SharkNinja warrants that the unit shall be free from defects in material and workmanship for a period of five (5) years from the date of purchase when it is used under normal household conditions and
maintained according to the requirements outlined in the Owner’s Guide, subject to the following conditions and exclusions:

What is covered by this warranty?

  1. The original unit and/or non-wearable components deemed defective, in SharkNinja’s sole discretion,
    will be repaired or replaced up to five (5) years from the original purchase date.
  2. In the event a replacement unit is issued, the warranty coverage ends six (6) months following the receipt date of the replacement unit or the remainder of the existing warranty, whichever is later.
    SharkNinja reserves the right to replace the unit with one of equal or greater value.

What is not covered by this warranty?

  1. Normal wear and tear of wearable parts (such as foam filters, HEPA filters, pads, etc.), which require
    regular maintenance and/or replacement to ensure the proper functioning of your unit, are not covered by this warranty. Replacement parts are available for purchase at sharkaccessories.com.
  2. Any unit that has been tampered with or used for commercial purposes.
  3. Damage caused by misuse (e.g., vacuuming up water or other liquids), abuse, negligent handling,
    failure to perform required maintenance (e.g., not cleaning the filters), or damage due to mishandling in transit.
  4. Consequential and incidental damages.
  5. Defects caused by repair persons not authorized by SharkNinja. These defects include damages caused
    in the process of shipping, altering, or repairing the SharkNinja product (or any of its parts) when the
    repair is performed by a repair person not authorized by SharkNinja.
  6. Products purchased, used, or operated outside North America

How to get service
If your appliance fails to operate properly while in use under normal household conditions within the warranty period, visit sharkclean.com for product care and maintenance self-help. Our Customer Service Specialists
are also available at 1-800-798-7398 to assist with product support and warranty service options, including the possibility of upgrading to our VIP warranty service options for select product categories.
SharkNinja will cover the cost for the customer to send in the unit to us for repair or replacement. A fee of $24.95 (subject to change) will be charged when SharkNinja ships the repaired or replacement unit.

How to initiate a warranty claim
You must call 1-800-798-7398 to initiate a warranty claim. You will need the receipt as proof of purchase.
A Customer Service Specialist will provide you with return and packing instruction information.

How state law applies
This warranty gives you specific legal rights, and you also may have other rights that vary from state to
state. Some states do not permit the exclusion or limitation of incidental or consequential damages, so the above may not apply to you.

NOTES

Shark Rocket HV300/CS100 Series Ultra-Light Corded Stick Vacuum User Manual

RECORD THIS INFORMATION
Model Number: ________________________
Date Code: ____________________________
Date of Purchase: ______________________
(Keep receipt)
Store of Purchase: ______________________

Benefits of registering your product and
creating an account:

  • Get easier, faster product support and
    access to warranty information
  • Access troubleshooting and product care
    instructions
  • Be among the first to know about
    exclusive product promotions

TIP: The model number is on the rating label
behind the dust cup.
TIP: The date code is on one of the prongs
of the power cord plug.

TECHNICAL              SPECIFICATIONS
Voltage:                        120V, 60Hz
Watts:                           500W
Amps:                           4.2A

PLEASE READ CAREFULLY AND KEEP FOR FUTURE REFERENCE.
This Owner’s Guide is designed to help you get a complete understanding of your new
Shark® Rocket®
SharkNinja Operating LLC
US: Needham, MA 02494
CAN: Ville St-Laurent, QC H4S 1A7
1-800-798-7398
sharkclean.com
Illustrations may differ from actual product. We are constantly striving to improve our products,
therefore the specifications contained herein are subject to change without notice. May be covered by one or more U.S. patents: sharkninja.com/uspatents/

© 2019 SharkNinja Operating LLC. DUST-AWAY, ROCKET, and SHARK are registered trademarks of SharkNinja Operating LLC.
HARD FLOOR HERO is a trademark of SharkNinja Operating LLC.
HV300Series_IB_EN_REV_Mv12_191122      Shark Rocket HV300/CS100 Series Ultra-Light Corded Stick Vacuum User Manual
PRINTED IN CHINA

 

 

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