User Manual

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entrySafe Fire-Safe Electronic Lock Image

SentrySafe Fire-Safe Electronic Lock

 

IMPORTANT

If you experience any problems or challenges with your safe, please contact us. Many issues can be resolved quickly without the product being returned.

www.sentrysafe.com
Customer Service: 1-800-828-1438
Fax: 585-381-2940
900 Linden Avenue
Rochester, New York 14625
14625-2784 USA

 

Getting started

Congratulations on your purchase of a Sentry®Safe product. SentrySafe is the world’s leader in
fire/water-resistant and security storage. This guide describes how to easily set up your safe.

1. Gain entry with the combination lock

Opening your safe for the fi rst time (keep door open during setup):

The handle should be all of the way UP, in the horizontal position before attempting to dial out safe.

Testing your combination: Your safe’s combination is printed on the front of this owner’s manual. You will have a 3-number or 4-number combination depending upon the model purchased.

 

3-NUMBER COMBINATION
(Cannot be changed)

1. To unlock and open
Before dialing your combination, simply insert the key (if equipped) in the lock and turn until the plunger pops out. Remove key.

NOTE: The safe will lock if key lock cylinder is pressed in with or without key.

  • Start the dial at zero.
  • Turn the dial to the left. Make sure ZERO passes the pointer at least THREE times. Then stop at the first number of your combination.
  • Turn the dial to the right. Stop the SECOND time you reach the second number of your combination.
  • Turn the dial to the left. Stop the FIRST time the pointer reaches the third number of your combination.

2. To close and lock
You can relock the safe in two ways. With the door closed, depress the key lock (if equipped) with your finger, or spin the combination dial one full turn. For greatest security, do both. (Make sure the door handle is in the horizontal position.)

 

4-NUMBER COMBINATION
(Cannot be changed)

1. To unlock and open
Before dialing your combination, simply insert the key (if equipped) in the lock and turn until the plunger pops out. Remove key.

  •  Point the dial to zero.
  • Turn the dial to the left. Make sure ZERO passes the pointer at least FOUR times. Then stop at the first number of your combination.
  • Turn the dial to the right. Stop the THIRD time you reach the second number of your combination.
  • Turn the dial to the left. Stop the SECOND time you reach the combination’s third number.
  • Turn the dial to the right. Stop the FIRST time you reach the last number of your combination.

2. To close and lock
You can relock the safe in two ways. With the door closed, depress the key lock (if equipped) with your finger, or spin the combination dial one full turn. For greatest security, do both. (Make sure the door handle is in the horizontal position.)

 

2. Gain entry with the basic electronic lock

FIG 1 Gain entry with the basic electronic lock

The handle should be all of the way UP, in the horizontal position before attempting to open safe.

Opening your safe for the first time (keep door open during setup):

FIG 2 Opening your safe for the first time

  1. Remove and discard the screw (if equipped) at the base of the lock case.
  2. Turn the electronic lock case to the right (clockwise), from 12 o’clock to 2 o’clock, and remove.
    • Insert 4 new AA batteries (not included) to power this lock.
    • Replace the electronic lock case and turn to the left (to 12 o’clock) to reassemble.
    NOTE: The yellow LED will light when the batteries need to be replaced.
  3. Turn the key (if your safe is equipped with a key lock) to the right so the lock cylinder pops out.
  4. Enter the factory code (printed on the fi rst page of this guide). When the green light appears, you have four seconds to turn the handle down to open. Try this several times before proceeding to the next step.

To unlock safe:
Enter the 5-digit factory code, a pre-programmed user code, or a pre-programmed user pin (programming instructions to follow). When the green LED lights you have 4 seconds to turn the handle and open the safe.

To lock safe:
Close the door and return the handle to the horizontal position. For greatest security, depress the key lock (if equipped) with your finger.

NOTE: If your unit is equipped with a water resistant gasket additional pressure to the left corner of the door may be required before the handle can be returned to the horizontal position.

Access codes
There are 3 possible ways to unlock and access the safe:

  1. Factory code
    (Found on the fi rst page of this guide) You can always open the safe by entering the pre-set 5-digit factory code. This code cannot be deleted.
  2. User code
    If you prefer to employ your own code, you can program the safe to open using a 5-digit user code of your choice.
  3. User pin
    If you wish to give someone else temporary access to the safe, you can program a 5-digit user pin that can later be erased.

Programming the user code
NOTE: One (1) user code is allowed.

To add:

  1. Press the Prog key , then enter the 5-digit factory code.
  2. Enter the 5-digit user code of your choice.

To delete:

  1. Press the Prog key.
  2. Enter the 5-digit factory code twice.

Programming user pin
NOTE: One (1) user pin is allowed.

To add:

  1. Press the Prog key 2 times.
  2. Enter your 5-digit user code.
  3. Enter the 5-digit user pin of your choice.

To delete:

  1. Press the Prog key 2 times.
  2. Enter your 5-digit user code.
  3. Enter 0, 0, 0, 0, 0.

NOTE: If your safe does not appear to be working, please check batteries before calling Sentry Customer Care.

Signals
Your electronic-lock safe communicates by means of several audio/visual signals.

Red (Error) LED + three beeps indicates one of the following:

  1. You have pressed Program key out of sequence.
  2. You have entered an invalid code or user pin.
  3. You have let 5 seconds or more elapse between key presses.
  4. Lights after three consecutive invalid codes are input (2-minute delay mode).

Green LED only:

  1. Comes ON after you enter a valid code and remains lit during the 4-second period in which the safe can be opened.
  2. Comes ON in the Programming mode and remains lit until you have finished entering a 5-digit code.

Yellow LED only:
1. Comes ON when the batteries need to be replaced.

3. Gain entry with advanced electronic lock

FIG 4 Gain entry with advanced electronic lock

Opening your safe for the first time (keep door open during setup):

FIG 5 Opening your safe for the first time

  1. Remove and discard the screw (if equipped) at the base of the lock case.
  2. Turn the electronic lock case to the right (clockwise), from 12 o’clock to 2 o’clock, and remove.
    • Insert 4 new AA batteries (not included) to power this lock.
    • Replace the electronic lock case and turn to the left (to 12 o’clock) to reassemble.
  3. Turn the key (if your safe is equipped with a key lock) to the right so that the lock cylinder pops out.
  4. Enter the factory code (printed on the fi rst page of this guide), then press the Prog/Enter key. When the unlocked padlock icon Lock icon  ( ) appears, you have four seconds to turn the handle down to open. Try this several times before proceeding to the next step.

To unlock safe:
Enter the 5-digit factory code, a pre-programmed manager code, or a pre-programmed user code (programming instructions to follow), then press the Prog/Enter key. When the unlocked padlock icon Lock icon ( ) appears, you have four seconds to turn the handle down to open.

To lock safe:
Close the door and return the handle to the
horizontal position. For greatest security, depress the key lock (if equipped) with your finger.

NOTE: If your unit is equipped with a water resistant gasket. Additional pressure to the left corner of the door may be required before the handle can be returned to the horizontal position.

Battery replacement
The battery icon ( battery) will light when the batteries need to be replaced. No codes are erased when old batteries are removed for replacement. See “Opening your safe for the first time”.

NOTE: If your safe does not appear to be working, please check batteries before calling Sentry Customer Care.

Icon identification
(Error) indicates one of the following:

  1. You have pressed Program key out of sequence.
  2. You have entered an invalid code.
  3. You have let 5 seconds or more elapse between key presses.
  4. You have pressed a key while in delay mode.

(Program) Lights after pressing the Program key and stays lit while programming a manager or user code.

Delay Mode Icon (Delay Mode) Lights after three consecutive invalid codes are input and stays lit during the 2-minute delay mode.

Access codes
There are 3 possible ways to unlock and access the safe:

NOTE: Maintain a record of the factory code, user, and manager codes, and store them in a secure location other than in this safe.

  1. Factory code
    (Found on the fi rst page of this guide) You can always open the safe by entering the pre-set 5-digit factory code. This code cannot be deleted.
  2. Manager code
    If you prefer to employ your own code, you can program the safe to open to a 4-8 digit manager code of your choice.
  3. User code
    If you wish to give someone else temporary access to the safe, you can program a 4-8 digit user code that can later be erased.

NOTE: Remember, once you have decided on your access codes, open the unit fi rst then test it with the door open. All zeros is an invalid code.

Programming the manager code
NOTE: One (1) manager code is allowed.

To add:

  1. Press the Prog/Enter key , then enter the 5-digit factory code and then press the Prog/Enter key .
  2. An empty lit box icon (Box icon ) means no manager code is programmed. A boxed lighted * icon ( Boxed lighted icon) means a manager code is programmed.
  3. Enter a 4 to 8 digit code and press the Prog/ Enter key to finish programming the code into the unit.

To delete:

  1. Press the Prog/Enter key, then enter the 5-digit factory code and then press the Prog/Enter key.
  2. A boxed lighted * icon (Boxed lighted icon ) indicates there is a code programmed and can be deleted.
  3. Press 0, 0, 0, 0, then the Prog/Enter key to delete the manager code. (0, 0, 0, 0, Prog/ Enter).

NOTE: To return to the beginning when programming a manager or user code, wait 5 seconds and the lock will time-out. You may then start over.

Programming user code
NOTE: Six (6) user codes are allowed.

To add:

  1. Press the Prog/Enter key 2 times, enter the manager code and then press the Prog/Enter
    key.
  2. Use the << or >> to scroll between the lighted boxes. An empty box icon ( Box icon) means it is available for a code entry; a boxed lighted * icon (Boxed lighted icon ) means it is being used.
  3. Enter a 4 to 8 digit code in the selected position and press the Prog/Enter key to finish.

To delete:

  1. Press the Prog/Enter key 2 times, enter the manager code and then press the Prog/Enter key.
  2. Use the << or >> to scroll to the boxed lighted * icon ( Boxed lighted icon) to be removed.
  3. Press 0, 0, 0, 0, then the Prog/Enter key to delete the selected user. (0, 0, 0, 0, Prog/Enter).

NOTE: To turn the beeper on or off, press the 0 key and then the Prog/Enter key. (0, Prog/Enter).

 

4. Floor Mount (optional)

Optional kit (Fig. A) contains
(included on select models only):

FIG 6 Tools needed for floor mounting

  • (2) Lag screws
  • (2) Washers
  • (2) Masonary anchors

Tools needed for floor mounting:

  • Drill
  • Wrench
  • 7⁄16″ (11.0 mm) drill bit

Wood anchoring:
9⁄32″ (7.2 mm) drill bit

Masonry anchoring:
3⁄8″(9.50 mm) drill bit

Instructions:

  1. Tip the safe onto its right side. (Door hinges horizontal with the floor.)
  2. Unlock the safe and open the door.
  3. Look on the bottom of the safe for two indentations on the feet in opposite corners. Using the 7⁄16″ (11.0 mm) bit, drill a hole through each indentation perpendicular to the bottom of the safe (Fig. B). Do not drill from any location inside the safe.  FIG 7 Floor Mount
  4. Close the door and tip the safe upright. Place it where desired and reopen the door.
  5. Use a screw or drill bit to mark the floor through both holes. (Fig. C) FIG 8 Floor Mount
  6. Move the safe aside to clear both marked spots for drilling.
  7. Drill into the floor:                                                                  FIG 9 Floor Mount
    A. For wood: Using the wood drill bit, drill a hole 2-1⁄2″ (64 mm) deep in each marked spot. (Fig. D)
    B. For masonry: Using the masonry bit, drill a hole 2-1⁄2″ (64 mm) deep in each marked spot. (Fig. D) Install a masonry anchor in each hole.
  8. Replace the safe in the desired position, with the holes in the safe aligned with those in the floor.
  9. Securing the safe:
    A. For wood: Pass each lag screw through a washer, then through the safe and into a hole. Tighten with the wrench. (Fig. E)                                       FIG 10 Floor Mount
    B. For masonry: Pass each lag screw through a washer, then through the safe and into a masonry anchor. Tighten with the wrench. (Fig. F)           FIG 11 Floor Mount

NOTE: Drill holes through feet only, not through the back or sides. Bolting/unbolting of the unit is at the consumers expense and discretion. Sentry Group is not responsible for any costs incurred if the unit is to be replaced.

If you lose your combination/keys or need accessories, we can help!
Visit our website at www.sentrysafe.com

FIG 12 Serial number

Please note: Your safe’s serial number is required to obtain replacement combination/keys. The serial number can be found near the door hinge as shown or at the beginning of this guide.

Delay mode
Enters a two-minute delay mode after an invalid code has been entered three consecutive times. In this mode, the lock can not be activated and any key entry will generate an ERROR signal.

 

Troubleshooting

  • If electronics are not functioning, replace batteries first (behind electronic lock case) as described in step one of this guide.
  • If electronics are functioning and you cannot get into safe:
    – Pull handle up
    – Follow instructions for opening your lock type.
  • You must use both the key (if equipped) and the electronic code to open the safe if the key lock cylinder is pushed in.

Registration: To be eligible for warranty coverage, the original purchaser must register the product online at www.sentrysafe.com or complete and return to Sentry Group the enclosed registration card.

FIG 5 Warning

Warning iconWARNING
DO NOT store delicate items directly in your safe.

SentrySafe products which offer fire protection have a proprietary insulation that has a high moisture content. In addition the SentrySafe advanced safes close airtight to offer water resistance, which may also cause moisture to accumulate inside your safe. The desiccant packet included in your safe during shipment, should be left in your safe. DO NOT DISCARD IT. It is intended to help absorb moisture which may accumulate inside your safe. Please open your unit periodically to avoid moisture accumulation.

If you choose to store delicate items such as jewelry with working parts, watches, stamps, or photos in your safe, we recommend putting them in an air-tight container, prior to placing them in the safe for storage.

NOTE: Sentry Group will not be responsible for any damage or loss of items placed in the unit due to moisture.

Warning icon WARNING
DO NOT store pearls in this safe unit.
In the event of a fire, potential damage to delicate pearls occurs at temperatures much lower than the 350°F interior performance measure which the UL classification performance standard indicated guarantees. Therefore, DO NOT store pearls in your SentrySafe product.

Warning icon WARNING
No computer disks, audio-visual media or photo negatives.
This product is not intended to protect computer floppy or diskettes, cartridges and tapes, audio or video cassettes or photo negatives. For fire-resistant storage of these materials, ask your retailer for the SentrySafe Fire-Safe Media storage products.

Rigorous testing ensures this product meets our specifications

FIG 13 Product meets our specifications

FIG 14 Product meets our specifications

WaterETL Verified Water-Resistance Protection (if equipped)
Tested up to 8 inches of water for up to 24 hours.
Note: Maximum allowable leakage is 170 grams.

NOTE: For the gasket to work effectively, the safe door must be closed with the handle fully horizontal. When you move the handle, the compression of the gasket will require slightly more force than you would use with a safe that does not have a gasket.

 

Read More About This Manual & Download PDF:

SentrySafe Fire-Safe Electronic Lock Manual – Download [optimized]
SentrySafe Fire-Safe Electronic Lock Manual – Download

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1 Comment

  1. My buddy gave me a safe and I can’t figure out how to reset the code on it. The door is off the safe but he don’t remember what the code is

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