SENTRY GXTW1 True Wireless Gaming Earbuds

Using your True Wireless Earphones

Charge the earbud and case first. Make sure the charging case and earbuds are fully charged.

  • STEP 1 Turn off the Bluetooth function from you music device. Eg. Mobile phone or music device.
  • STEP 2 Take out the earbuds from the charging case after they have charged. The earphones will be auto-on,you will hear “Power On” and the earbuds’s LED light will flash fast before pairing. When the dual earbuds are auto-pairing, you will hear a tune to suggest the dual earbuds are paired successfully,at this status,the Right earbud will have fast flashing led light,but Left earbud’s light is off.
  • STEP 3 You can now turn on the Bluetooth function of your mobile phone. Search and select GXTW1,click it to connect.When the earbuds are connected with the device successfully,you will hear “ Connected” and earbuds LED light will be on and still, At this status, Long press either left side or right side earbud top pattern for about 3 seconds,you could hear a tune to switch the led light. If you turn off the bluetooth function on your mobile phone,you will hear “Disconnected” ,Right earbud will have fast flashing led light,but the Left earbud’s light is off. The pairing mode between earbuds and device will keep about 5 minutes,the earbuds will be auto-off if no device connection in 5  minutes,you will hear “power off”. After the initial settings, earphones will auto-pairing with your device directly when reuse.

Button Function

Pairing dual earphones: Long press left and right earphone top pattern for 3 seconds, turn on earphones; Long press left or right earphone top pattern for about 6 seconds,turn off earphones

Answer / Hang Up
When coming call,the led light keep on and still,short press the top pattern on the left or right earphone to answer the phone. During the call, the earphones with fast flashing light. short press the top pattern on the left or right earphone to end the call.  When playing music,there comes a call,the music will be auto-paused and auto go back to play when end the call.

Reject / Call Back
When coming call, long press left or right earphone about 2 seconds to refuse the call. Three-click the right earphone to resume back to the last call, three-click the left earphone to open the voice assistant.

Play / Pause Music
If your listening music is at the pause status,just touch either left earphone or right earphone top pattern,you could continue the music,the earphones will have fast flashing led light. While listening to the music, touch either left earphones or right earphone top pattern,you could pause the music,the earphone LED light will keep on and still. If one of the earbuds have run out of battery, the other one will continue to work until it runs out of power also.

Last / Next Song Control
When playing music, double-click the left earphone top pattern to switch to the Last song; double-click the right earphone top pattern to switch to the next song

Charging function

Charge the charging case
There is a Type-C charging cable in the package, you can connect the power adapter for charging. The LED light will keep flashing when it is charging.When fully charged,the LED lights keep on and still. Charging amount times may vary depending on battery status.

Charge the earphones:
Please double-check and confirm the charging compartment has sufficient power, then put the earphones into the correct position for charging. If the earbuds are not placed securely into the case, it may not charge. Please take out the earbuds and re-insert them in the case. Also make sure the lid is properly closed so that charging the earbuds can start. Some large earpads could also obstruct the closure of the case, and so may need to be removed. When earphones are low battery,you will hear a tune to announce low battery,the earphones with fast flahing led light,when the earphones run out of battery,you will hear “power off”,earphones will be auto off. Earphone and charging case led light will on and still to confirm that charging has started.When the earphones are fully charged,the led light on earphones and charging case will be off. Note : When there is no charge left on the charging case,it will appear fast flashing led light to announce low battery,at this time,the the earbuds need to be manually turned off by pressing the top pattern on both the earbud for 6 seconds before putting back to the charging case. Charge the case so that the earbuds can be recharged.

Frequently asked questions

Why do Bluetooth earbuds can not turn on?

  1. You can check if earbuds is with power or not ? if not, please fully charge it before turning it on.
  2. Please long press the top pattern on the earphones.(the detailed operation , please refer to the manual.)

Why Bluetooth earbuds signal is unstable ?

  1.  Restart the bluetooth earbuds .
  2.  Please kindly check the compatibility and calling communication quality of the mobile phone.
  3.  Please confirm if the distance between earbuds and phone is too far or there are interference surrounded. If too far or there are interference ,the signal will be unstable.
  4.  Please don’t stay in the signal reflective environment.

Why the Bluetooth earbuds can’t hear voice?

  1.  Please kindly check if the bluetooth earbuds is on mute status.
  2.  Please kindly check if bluetooth earbuds and phone are connected well.
  3.  Then confirm if the distance between earbuds and phone is too far or there are interference surrounded.

If sometimes,the earbuds can’t work normally , please delete the earbuds from your phone by going to the phone’s bluetooth settings. Then reset the earbuds by long pressing both earbuds top pattern for about 8 seconds. Then follow Steps 1-3 on the first page of this manual to repair your earbuds to your phone device. If after some time,the earbuds stop charging,pls try to use the cotton swab to clean the earbud bottom and the inductive pins to avoid any dusts and sweat.


  • Model: GXTW1
  • Bluetooth Version: 5.3
  • Power Input: DC 5V
  • Earphone Working Time: About 4 hours at 50% volume
  • Earphone battery capacity: 40mAh+40mAh=80mAh
  • Charging Case battery capacity: 300mAh
  • Support Protocol:a2dp\avctp\avdtp\avrcp\hfp\spp\smp\att\gap\gatt\ rfcomm\sdp\l2cap profile

Limited 90-Day Warranty

Sentry warrants this product to be free from defects in materials and workmanship for 90 days from the date of original purchase. This warranty does not pertain to damage resulting from accident, abnormal use, misuse or neglect. Any defective product will be replaced if returned to an authorized Sentry dealer or to Sentry directly at: PO Box 885, One Bridge Street, Hillburn, NY 10931. Please enclose a $5 check for return shipping.  The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sentry Industries Inc is under license. Other trademarks and trade names are those of their respective owners. Sentry Industries inc declares that radio equipment GXTW1 is in compliance with Directive 2014/53/EU. The EU declaration of confirmity is available at
Conformity with Directives
This product is CE marked to denote conformity with Directives 73/23/EEC (low voltage) and 89/336/EEC (Electromagnetic Compatibility) , as amended. Environmental Protection Waste electrical products should not be disposed of with household waste. Please recycle where facilities exist. Check with your Local Authority or retailer for recycling advice.


“NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help

Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s a

Documents / Resources

SENTRY GXTW1 True Wireless Gaming Earbuds [pdf] User Manual
LGXTW1R, 2ACP4LGXTW1R, GXTW1 True Wireless Gaming Earbuds, GXTW1, True Wireless Gaming Earbuds

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