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Shelly is a leading brand in the home automation sector, produced by Shelly Europe Ltd. (formerly Allterco Robotics). The brand specializes in providing versatile, compact, and retrofittable smart home solutions that allow users to control lights, appliances, garage doors, and sensors through a unified interface.

Known for their open architecture, Shelly devices operate seamlessly over Wi-Fi, Bluetooth, Zigbee, and Z-Wave protocols, supporting integration with major platforms like Amazon Alexa, Google Home, Samsung SmartThings, and Home Assistant. The product lineup includes smart relays, plugs, energy meters, temperature sensors, and flood detectors designed for both DIY enthusiasts and professional installers.

• How do I factory reset my Shelly device?

  To factory reset most Shelly relays, power on the device and toggle the connected switch 5 times within the first minute, or press and hold the reset button for 10 seconds. Refer to your specific model's manual for details.

• Is a hub required to use Shelly devices?

  Shelly Wi-Fi devices connect directly to your network and do not require a proprietary hub. However, Shelly Z-Wave and Zigbee devices require a compatible gateway or hub.

• What app should I use to control Shelly products?

  The Shelly Smart Control app (formerly Shelly Cloud) is available for iOS and Android to set up, monitor, and control your devices remotely.

• How do I connect Shelly devices to Wi-Fi?

  Use the Shelly Smart Control app to add a device. The app typically uses Bluetooth or a temporary Wi-Fi Access Point (AP) generated by the device to configure your home Wi-Fi credentials.