SAMSUNG Galaxy EI-T5300 SmartTag User Manual
SAMSUNG Galaxy EI-T5300 SmartTag

About Galaxy SmartTag

Galaxy SmartTag is a smart device that can be attached to pets and objects to prevent their loss and can also launch automation features using its button.
Connect your SmartTag and mobile device through the SmartThings app.

Read me first

Please read this manual before using the device to ensure safe and proper use.

  • Descriptions are based on the device’s default settings.
  • Some content may differ from your device depending on the region, service provider, model specifications, or device’s software.
  • Software, sound sources, wallpapers, images, and other media provided with this device are licensed for limited use. Extracting and using these materials for commercial or other purposes is an infringement of copyright laws. Users are entirely responsible for illegal use of media.
  • Default apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Center.
  • Modifying the device’s operating system or installing softwares from unofficial sources may result in device malfunctions and data corruption or loss. These actions are violations of your Samsung licence agreement and will void your warranty.
  • Do not use your SmartTag in a hot environment of near a fire.
  • Do not swallow or disassemble any battery, chemical burn hazard.
  • This product contains a button cell battery. Do not swallow the battery. Swallowing the battery can result in severe internal burns within just 2 hours and death in severe cases.
  • Keep batteries away from infants and children. If the battery compartment does not close securely, stop using the product and keep it away from infants and children. If you think the batteries might have been swallowed or inserted inside any part of the body, seek immediate medical attention.
  • This product includes certain free/open source software. To see the instructions for viewing the open source licence, go to the Samsung website (opensource.samsung.com).

Instructional icons

Warning iconWarning: situations that could cause injury to yourself or others
Caution IconCaution: situations that could cause damage to your device or other equipment
Note IconNotice: notes, usage tips, or additional information

Device layout

Package contents

  • SmartTag
  • Quick Start Guide

Note Icon Note:

  • The items supplied with the SmartTag and any available accessories may vary depending on the region or service provider.
  • The supplied items are designed only for this device and may not be compatible with other devices.
  • Appearances and specifications are subject to change without prior notice.
  • You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase.
  • Use only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.
  • Availability of all accessories is subject to change depending entirely on
    manufacturing companies. For more information about available accessories, refer to the Samsung website.

Device layout

Device layout

Button

Button Function
Button
  • Press to turn off the SmartTag alerts notification sound when it rings.
  • Press or press and hold to launch the automation feature you set.

Replacing a battery

  1. Open the battery cover groove using a coin.
    Replacing a battery
  2. Insert the battery with the positive terminal properly aligned with the + symbol inside the SmartTag.
    Replacing a battery
  3. Place the battery cover over the SmartTag and press on the battery cover until it clicks into place

Caution Icon Caution:

Be careful to not hurt your fingernail when opening the battery cover groove while replacing the battery.

Note IconNote:

  • When the battery is discharged, replace the battery.
  • Do not recharge the provided battery.

Before using the SmartTag

Installing the SmartThings app on your mobile device

Before using a SmartTag, you should install the SmartThings app on your mobile device.
Depending on your mobile device, you can download the SmartThings app from the following places:

  • Samsung Android mobile devices: Galaxy Store, Play Store

Note Icon Note:

  • You cannot install the SmartThings app on mobile devices that do not support SmartTags syncing. Ensure that your mobile device is compatible with the SmartTags.
  • You must register and sign in to your Samsung account to use the SmartThings app.
Connecting SmartTags to a mobile device
  1. Launch the SmartThings app on your mobile device.
    Update the SmartThings app to the latest version.
  2. Press the button of the SmartTag.
    The SmartTag will make a sound and be activated.
  3. When the pop-up window informing that your SmartTag is detected appears on your mobile device, tap Add now.
    If the connection pop-up window does not appear, select + → Device → Tag/Tracker.
  4. Follow the on-screen instructions to complete the connection.
    When the connection is complete, your SmartTag will appear in the list of devices in the SmartThings app

Connecting SmartTags by scanning the QR code

You can also connect a SmartTag to your mobile device by scanning its QR code.

  1. Launch the SmartThings app on your mobile device.
  2. Select + → Device → Scan QR code to scan the QR code on the box.
  3. Follow the on-screen instructions to complete the connection.
    When the connection is complete, the SmartTag will appear in the list of devices in the SmartThings app.

Note Icon Note:

  • If you are registering a SmartTag for the first time, the registration process may not be smooth depending on the surrounding environment. You may have to try 2-3 times before successfully completing registration.
  • Supported features may differ depending on the mobile device and software version.
  • The SmartTag is a wireless communication device, and performance may be
    degraded when multiple devices are connected simultaneously.

Using the SmartTag

Locating a SmartTag

You can find your SmartTag’s location by triggering a notification sound.

  1. Launch the SmartThings app on your mobile device.
  2. Tap on your SmartTag card and tap Next Button next to Volume.
    The SmartTag alerts notification will sound.
Using the automation feature

When the SmartTag is connected to a mobile device, you can launch the automation feature by pressing or pressing and holding the SmartTag button.

  1. Launch the SmartThings app on your mobile device.
  2. After tapping on your SmartTag card, select an option under Use button for automations.
  3. Tap Button and follow the on-screen instructions to add an action.
    When you press or press and hold the SmartTag button, the automation action you set will be launched.

Managing automation features

Launch the SmartThings app on your mobile device, tap on your SmartTag card, and then select an option under Use button for automations. The automation action you added appears.

To edit an action, tap the action you want to edit, edit the details, and then tap Save → Save.
To delete an action, tap Button next to the action you want to delete.

Configuring the SmartTag

Adding to Home screen

If you use the SmartTag frequently, you can run it by adding a shortcut to the Home screen of your mobile device.

  1. Launch the SmartThings app on your mobile device.
  2. Tap on your SmartTag card.
  3. Tap Button Edit → Add to Home screen.
  4. Tap and hold the icon on the screen or tap Add.
    The shortcut will be added to your mobile device’s home screen.
General settings

You can view the information related to the SmartTag and change various settings.

  1. Launch the SmartThings app on your mobile device.
  2. Tap on your SmartTag card.

Status

You can view the location status of the SmartTag.

Use as an automation button

When the SmartTag is connected to a mobile device, you can launch the automation feature by pressing or pressing and holding the SmartTag button. Refer to Using the automation feature for more information.

Volume

Adjusts the volume of the SmartTag.
Tap Volume to select an option you want. You can also tap Next Button to make the SmartTag alert a notification sound.

Ringtone

Change the notification sound that the SmartTag emit when you are looking for the SmartTag’s location.
Tap Ringtone to select the notification sound you want.

Battery

You can view the battery level of the SmartTag. You can also view the battery information by tapping Icon .

Editing

Tap Button Edit.

Editing a SmartTag name

You can check the location and room where your SmartTag is set and change its name.
After changing the SmartTag name, tap Save.

Add to Home screen

If you use the SmartTag frequently, you can run it by adding a shortcut to the Home screen of your mobile device.
Tap Add to Home screen. Refer to Adding to Home screen for more information.

Delete device

You can register a SmartTag with another Samsung account by deleting it.
Tap Delete device. When you delete a SmartTag and add it again, you must reset the SmartTag.

SmartTag information

You can view the SmartTag’s software information.

  1. Launch the SmartThings app on your mobile device.
  2. Tap on your SmartTag card.
  3. Tap Button Information.

Updating the software

You can view the SmartTag’s software information and install the latest version.

  1. Launch the SmartThings app on your mobile device.
  2. Tap on your SmartTag card and tap Button Information to view the software information of the SmartTag and tap Software update to install the latest version of the software.

Appendix

Troubleshooting

Before contacting a Samsung Service Center, please attempt the following solutions. Some situations may not apply to your SmartTag.

SmartTag does not turn on

  • When the battery is completely discharged, your device will not turn on. Check the battery before using the SmartTag.
  • The battery may not be inserted properly. Insert the battery again.
  • After wiping the terminals, try reinserting the battery.

SmartTag freezes or encounters an error

Try the following solutions. If the problem is still not resolved, contact a Samsung Service Center.

Restarting the SmartTag

If the SmartTag keeps freezing or slowing down, remove the battery and reinsert it.

Forcing restart

If the SmartTag is frozen and unresponsive, you can reset the SmartTag.

First remove the battery by opening the battery cover groove. After pressing and releasing the button once, insert the battery while pressing the button again and hold it for 5 seconds until the SmartTag makes a sound.

If the battery has not been properly recognised, the SmartTag will make a sound immediately after inserting the battery. If this happens, try the above method again.

Another Bluetooth device cannot locate your SmartTag

  • Ensure that the device you wish to connect with is ready to be scanned or connected to.
  • The location of the SmartTag is based on the GPS and Wi-Fi positioning results of the device connected to the SmartTag, and some errors may occur due to the surrounding environment or GPS failure. Make sure that the device you want to connect to your SmartTag is nearby.
  • Reset your SmartTag and try again.

If the tips above do not solve the problem, contact a Samsung Service Centre

You cannot find your SmartTag’s current location

GPS signals may be obstructed in some locations, such as indoors. Set the mobile device connected to the SmartTag to use Wi-Fi or a mobile network to find the current location in these situations.

A small gap appears around the outside of the SmartTag

  • This gap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur.
  • Over time, friction between parts may cause this gap to expand slightly

Copyright

Copyright © 2021 Samsung Electronics Co., Ltd.
This manual is protected under international copyright laws.
No part of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system.

Trademarks

  • SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co., Ltd.
  • Bluetooth® is a registered trademark of Bluetooth SIG, Inc. worldwide.
  • Wi-Fi®, Wi-Fi Protected Setup™, Wi-Fi Direct™, Wi-Fi CERTIFIED™, and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance.
  • All other trademarks and copyrights are the property of their respective owners.

 

Documents / Resources

SAMSUNG Galaxy EI-T5300 SmartTag [pdf] User Manual
Galaxy, EI-T5300, SmartTag

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