User Manuals questions & answers

If your right earphone is not working or has no sound, it is often due to a connection error or the earbud being in…

If your left Mi True Wireless Earphone 2 Basic is not responding and showing a very dim light, it may be stuck in an…

The Mi True Wireless Earphones 2 Basic feature built-in optical sensors that detect when the earphones are removed to automatically pause music. If you…

If your right earphone is not working, it may be due to a connection error or low battery. Please follow these troubleshooting steps: Check…

If you have already performed a reset and only the left earphone is working, please try the following steps to ensure the earphones are…

To address the issue where only one earbud works during video playback, or to connect the earphones to your wife's phone, follow these steps:…

To connect your Mi True Wireless Earphones 2 Basic to your MacBook Pro, you must first put the earphones into pairing mode. Follow these…

It sounds like your earphones may be experiencing a synchronization or connection history error when switching between different Xiaomi devices. To resolve this, you…

If both earphones work but only one connects at a time, they have likely lost their synchronization. You need to clear the connection history…

If only one earphone is lighting up or working, it may be due to a pairing error or the earbud being in sleep mode.…

The issues you are experiencing are likely related to the earphones' built-in sensors and touch controls. Here are the most common causes and solutions:…

If your right earphone has stopped working, it may be due to a connection error or a low battery. Please follow these troubleshooting steps:…

Based on the official user manual for the Mi True Wireless Earphones 2 Basic, there is no documented method to manually power on the…

It appears your left earphone is experiencing a charging failure, which prevents it from turning on or completing the reset process. Please try the…

If your earphones are not lighting up or appearing on your phone, follow these troubleshooting steps: Activate the Earphones: When using them for the…

Xiaomi typically does not sell the charging case for the Mi True Wireless Earphones 2 Basic as a standalone replacement part through their official…

Thank you for pointing out these conversion errors in the digital text. We have noted the following corrections for the Mi True Wireless Earphones…

To fix the issue where only one earphone works at a time, you need to clear the connection history and reset the earphones to…

If your Mi True Wireless Earphones 2 Basic are not connecting, follow these troubleshooting steps to reset the connection: Clear Connection History (Reset): Place…

If only one earpiece is working, it usually indicates a synchronization issue between the two earbuds. You should perform a reset to clear the…

Based on the user manual for the Mi True Wireless Earphones 2 Basic, the voice assistant is a built-in feature triggered by gently tapping…

Based on your description, it appears the right earbud may have a connection or charging issue. Please try the following steps to resolve this:…

To pair your Mi True Wireless Earphones 2 Basic with a new device, follow these steps: Place both earphones into the charging case and…

Yes, the Mi True Wireless Earphones 2 Basic can be used with a laptop. Since these earphones use standard Bluetooth 5.0 technology, they are…