User Manual Q&AAnswer
Dec 13, 2025 - 01:11 AM
To perform a test on your MobileHelp SRDR-00041 Voice Response System, follow these steps based on the type of system you have:
1. **In-Home Wireless System:**
- Touch and hold the test button for about 6 seconds.
- When the Base Station announces "User Auto Test," release the button. The Base Station will instruct you to press the Emergency button or pendant.
- Press the emergency button or pendant. The Base Station will announce, "Test Call sent to Emergency Response Center."
- If the test was successful, the Base Station will announce, "Thank you for testing your device." If unsuccessful, the Base Station will announce, "User auto-test failed, please contact Customer Support."
2. **Complete Protection System:**
- Press and hold the test button for about 6 seconds.
- When the Base Station announces "User Auto Test," release the button. This will place both the Base Station and Mobile Device in test mode.
- Press the emergency button or pendant. The Base Station will announce, "Test Call sent to Emergency Response Center." The Mobile Device will announce, "Call in Progress."
- If the test was successful, both the Base Station and Mobile Device will announce, "Thank you for testing your device." If unsuccessful, the Base Station will announce, "User auto-test failed, please contact Customer Support."
3. **Mobile On-the-Go System:**
- Press and hold the test button located on the side of the device labeled with the letter T. The Mobile Device will instruct you to press the emergency button or pendant.
- Press the pendant or press and hold the emergency button for 2 seconds. The Mobile Device will announce, "Test Call sent to Emergency Response Center."
4. **Mobile On-the-Go System with Duo Testing:**
- Press and hold the test button on both devices located on the side of the device labeled with the letter T. The Mobile Device will instruct you to press the emergency button or pendant.
- Press the pendant or press and hold the emergency button for 2 seconds. The Mobile Device will announce, "Test Call sent to Emergency Response Center."
Remember to refer to the technical support number provided in the guide for any questions or concerns. Testing instructions may vary based on the specific product type.
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