User Manual Q&AAnswer
Dec 12, 2025 - 01:18 AM
To confirm that your FleetSharp Wired Vehicle Tracker is properly installed and functioning, follow these key indicators and troubleshooting steps:
1. **Power Connection Confirmation:**
- After installation, allow 5-10 minutes for the device to power up and obtain a cellular and GPS fix.
- Ensure that the vehicle is parked outside and not in a covered area to receive a GPS signal.
- Check that the blue light on the device blinks once every 3 seconds, indicating proper power connection.
- Look for a blinking green light, which signifies that the device is searching for a satellite signal.
2. **GPS Tracking:**
- Check your FleetSharp portal to see if your vehicle's location is displayed on the map. Note that it may take up to two hours for the location to appear initially.
3. **Ignition Events Reporting:**
- Test the device by turning the vehicle's ignition ON and OFF. Ensure that the tracker accurately reports these events in your FleetSharp account.
4. **Troubleshooting Steps:**
- If you encounter issues with the device, such as no signal or incorrect reporting:
- Verify that the device is securely connected to the vehicle's power, ground, and ignition wires as per the installation instructions.
- Double-check the wiring connections and ensure they are properly crimped and insulated.
- Confirm that the vehicle's ignition wire is correctly identified and connected to the white wire on the FleetSharp device.
- If the device fails to power up or obtain a signal, check the fuse in the wiring harness and replace it with a 3-volt fuse if necessary.
5. **Contact Support:**
- If you are unable to resolve the issue or have further questions, reach out to FleetSharp customer support at 1-844-498-9450 or via email at support@fleetsharp.com for assistance.
By following these steps and monitoring the device's performance indicators, you can ensure that your FleetSharp Wired Vehicle Tracker is installed correctly and functioning as expected.
Add New Comment