User Manual Q&AAnswer
Dec 10, 2025 - 03:30 PM
If you are experiencing issues with your Quad Lock OEM Wireless Charger not functioning correctly, here are some troubleshooting steps you can follow based on the product manual:
1. **Check the Drive System:**
Ensure that the drive system of your e-bike is functioning correctly. Any issues with the drive system can affect the power supply to the wireless charger.
2. **Verify Power Supply:**
Make sure that the power source providing electricity to the wireless charger is working correctly. Check if the power source is delivering the required voltage and current as specified in the product manual.
3. **Battery Charge:**
Ensure that the battery of your e-bike is adequately charged. Low battery levels can impact the charging performance of the wireless charger.
4. **Check 12V Power at Connector:**
Verify that the 12V power supply at the connector of the wireless charger is stable and within the specified range. Inconsistent power supply can lead to charging issues.
5. **Replace Cable or Charging Module:**
If after checking the above steps, the issue persists, consider replacing the cable or the charging module itself. Faulty components can hinder the charging functionality of the wireless charger.
By following these troubleshooting steps and referring to the installation manual for guidance, you can diagnose and potentially resolve any issues with your Quad Lock OEM Wireless Charger. If problems persist, it is recommended to seek assistance from an authorized service center or assembly plant for further support.
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