User Manual Q&AAnswer
Dec 08, 2025 - 03:39 PM
If you encounter issues during the WiFi connection setup for your solar power installation using the SOLARMAN Application, you can follow these troubleshooting steps based on the user manual:
1. **Wrong Router Password:**
- If you are unable to connect to the WiFi network, click on "Retry" and ensure that you have entered the correct password for your router.
2. **Poor Network Signal:**
- If the data logger is too far from the router, it may result in a poor network signal. To resolve this, reduce the distance between the router and the data logger to improve the signal strength.
3. **Quick Login to DVR AP:**
- If you clicked too quickly when logging into the DVR AP, wait a few seconds after the connection is established before proceeding with the DVR configuration to ensure a successful setup.
4. **Reconfiguration Scenarios:**
- In certain situations such as router replacement, WiFi password change, or changing the router's SSID, you may need to reconfigure the DVR network. Follow the steps outlined in the user manual to set up the connection again.
5. **Contact Customer Service:**
- If you have followed the troubleshooting steps and are still experiencing issues with the WiFi connection setup, you can refer to the Data Recorder Manual for further assistance or contact SOLARMAN's customer service at +86 400 181 0512 or via email at customerservice@solarmanpv.com for additional support.
By following these troubleshooting steps and guidelines provided in the SOLARMAN Application User Manual, you can effectively address common WiFi connection setup issues for your solar power installation.
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