How do I troubleshoot if the OBSBOT Tiny Smart Remote Controller is not working properly? (OBSBOT Remote Controller User Manual)

Answer

manuals.plus

Nov 26, 2025 - 05:14 PM

If you encounter issues with the OBSBOT Tiny Smart Remote Controller not functioning correctly, here are some troubleshooting steps you can follow based on the product manual:

1. **Check Battery Installation:** Ensure that the 2 AAA batteries are correctly installed in the remote controller according to the positive and negative marks. If the batteries are low or incorrectly inserted, this could cause the remote controller to malfunction.

2. **USB Receiver Connection:** Verify that the USB receiver is securely plugged into your computer. A loose connection can lead to communication issues between the remote controller and the OBSBOT Tiny 2 camera.

3. **OBSBOT WebCam Software Settings:** Confirm that you have connected the OBSBOT Tiny 2 to your computer and enabled the [Remote Controller] function in the OBSBOT WebCam software. Without proper software settings, the remote controller may not be able to communicate with the camera effectively.

4. **Distance from Radiator:** Ensure that there is a minimum distance of 0cm between the radiator and your body when operating the device. Proximity to a radiator can interfere with the remote controller's functionality.

5. **Keyboard Interference:** Note that enabling the Remote Controller setting in OBSBOT WebCam may cause some keys on your computer's keyboard to work improperly. This is a normal situation due to conflicting inputs between the remote controller and the keyboard.

6. **Reset and Reconnect:** If the remote controller is still not working, try resetting the device by removing and reinserting the batteries. Additionally, disconnect and reconnect the USB receiver to your computer to establish a fresh connection.

7. **Contact Customer Support:** If the troubleshooting steps do not resolve the issue, consider reaching out to OBSBOT customer support for further assistance. They may provide additional guidance or offer a replacement if the remote controller is found to be defective.

By following these troubleshooting steps and referring to the product manual for detailed instructions, you should be able to address common issues with the OBSBOT Tiny Smart Remote Controller and ensure smooth operation when controlling the OBSBOT Tiny 2 camera.