User Manual Q&AAnswer
Nov 26, 2025 - 03:30 PM
If the ActiGraph CentrePoint Data Hub's LED light is blinking blue, it indicates that the device is attempting to connect to the cellular network. Here are the troubleshooting steps you can follow:
1. **Wait and Observe:** If the blinking blue light persists for several minutes or occurs intermittently throughout the day, try moving the CP Data Hub to a different location within your home. This can help improve the connection to the cellular network.
2. **Check Connectivity:** Ensure that the CP Data Hub is placed in an area with good cellular network coverage. Obstacles or interference can affect the signal strength and cause connectivity issues.
3. **Power Cycle:** If the issue persists, disconnect the CP Data Hub from the power source and wait for at least 10 seconds before plugging it back in. This simple reset can sometimes resolve connectivity problems.
4. **Contact Support:** If the blinking blue light continues despite troubleshooting attempts, it may indicate a more significant issue. In this case, it is recommended to contact ActiGraph's customer support team at support@actigraphcorp.com for further assistance and technical support.
By following these steps, you can address the blinking blue LED light on the ActiGraph CentrePoint Data Hub and ensure proper connectivity for data transmission and device operation.
Add New Comment