User Manual Q&AAnswer
Nov 26, 2025 - 05:49 AM
To connect and set up the j5create JCD381 USB Type C Dual HDMI Mini Dock with your computer, follow these steps based on the provided manual:
**For Windows:**
1. Install the driver by clicking on My Computer > downloads and choose j5UsbDisplayAdapter to begin installation.
2. Restart your computer after the driver installation is complete.
3. Connect the j5create USB Display Adapter to your display first and then to your computer.
4. Right-click on the icon in the toolbar to open display settings.
5. Adjust display settings in the Display or Arrangement tab in System Preferences.
**For macOS:**
1. Download the latest driver from www.j5create.com and install it by clicking on Finder > downloads and choosing j5UsbDisplayAdapter.
2. For macOS v10.12 users, adjust security settings to allow installation.
3. Restart your computer after the driver installation is complete.
4. Connect the j5create USB Display Adapter to your display first and then to your computer.
5. Adjust display settings in System Preferences under the Display or Arrangement tab.
**Additional Tips:**
- Use the Type-C power adapter with the JCD381 power delivery port for high-powered USB devices.
- Do not remove the Type-C power adapter while copying files to ensure complete file transfer.
- Update your j5create product driver before upgrading your operating system to avoid compatibility issues.
By following these steps and tips, you should be able to successfully connect and set up the j5create JCD381 USB Type C Dual HDMI Mini Dock with your Windows or macOS computer.
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