User Manual Q&AAnswer
Nov 21, 2025 - 11:06 AM
To check the current firmware version of your Samsung HW-Q800C-ZC Sound Bar, you can follow these steps:
1. Turn on the Sound Bar and ensure it is connected to your TV or audio source.
2. Using the remote control, press the "Info" button. This button is typically located on the remote and may be labeled as "Info" or "Display."
3. The current firmware version of your Sound Bar should be displayed on the screen. It may appear as a series of numbers or alphanumeric characters.
4. Take note of the firmware version displayed for reference.
If you are unable to locate the firmware version using the above method, you can refer to the user manual or contact Samsung customer support for further assistance.
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