User Manual Q&AAnswer
Nov 17, 2025 - 02:41 PM
If your Lutron Smart Hub Pico Remote Control and Dimmer is not responding to the Pico remote control, there are several possible reasons and troubleshooting steps you can take:
1. **Improper Pairing:** Ensure that the dimmer is properly paired with the Pico remote control. You can pair them using the Lutron app following the instructions provided in the user guide.
2. **Operating Range:** Make sure that the Pico remote control is within the 30 ft (9 m) operating range of the dimmer. If it is too far away, the signal may not reach the dimmer.
3. **Low Battery:** Check the battery level of the Pico remote control. If the battery is low, replace it with a new one. Ensure that the battery is correctly installed in the remote control.
4. **Light Level:** If the dimmer is already at the light level that the Pico remote control is sending, it may not respond to further commands. Try adjusting the light level to see if the remote control works.
5. **Wiring or Installation Error:** Verify that the dimmer is correctly installed according to the installation instructions provided in the user guide. Check the wiring connections to ensure they are secure and correct.
6. **Dimmable Bulbs:** Ensure that you are using dimmable LED, halogen, or incandescent light bulbs that are compatible with the dimmer. If the bulbs flicker or do not respond well to dimming, visit the provided links in the user guide for adjusting the dimmer for optimal bulb performance.
If you have followed these troubleshooting steps and are still experiencing issues with the Pico remote control not responding to the dimmer, refer to the user guide for additional troubleshooting tips or contact Lutron customer support for further assistance.
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