User Manual Q&AAnswer
Nov 17, 2025 - 02:35 PM
1. **Load does not turn ON or no LEDs on the dimmer or switch turn ON:**
- **Possible Causes:**
- Front Accessible Service Switch (FASS) on the main dimmer or switch is pulled out to the OFF position.
- Light bulb(s) burned out.
- Breaker is OFF or tripped.
- Wiring error.
- **Troubleshooting Steps:**
- Ensure the FASS on the main dimmer or switch is in the ON position.
- Check if the light bulb(s) are functioning properly.
- Verify that the breaker is ON and not tripped.
- Review the wiring connections based on the provided wiring diagrams or visit www.lutron.com/wiringwizard for assistance.
2. **Accessory switch does not work:**
- **Possible Cause:**
- The wire connected to the blue wire on the main dimmer or main switch is not the same wire connected to the blue wire of the accessory switch.
- **Troubleshooting Steps:**
- Confirm that the wire connected to the blue wire on the main dimmer or main switch matches the wire connected to the blue wire of the accessory switch for proper functionality.
3. **Load does not remain ON and main dimmer or switch LEDs glow dimly or blink:**
- **Possible Cause:**
- Blue wire is miswired to neutral wire or touching ground.
- **Troubleshooting Steps:**
- Check the wiring to ensure the blue wire is correctly connected and not touching the neutral wire or ground, as this can cause issues with the load remaining ON and dimmer or switch LEDs behaving abnormally.
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