User Manual Q&AAnswer
Nov 17, 2025 - 02:32 PM
If your light does not respond to the Pico remote control, here are some troubleshooting steps you can take based on the user manual:
1. **Proper Pairing:** Ensure that the dimmer is properly paired with the Pico remote control. You can pair the Pico remote control with the dimmer using the Lutron app. Follow the pairing instructions provided in the user manual.
2. **Light Level:** Check if the dimmer is already at the light level that the Pico remote control is sending. The light may not respond if it is already at the desired level.
3. **Operating Range:** Make sure that the Pico remote control is within the 30 ft (9 m) operating range of the dimmer. If it is too far away, the signal may not reach the dimmer effectively.
4. **Battery Level:** Verify that the battery in the Pico remote control is not low. If the battery is low, replace it with a new one to ensure proper functionality.
5. **Battery Installation:** Check if the Pico remote control battery is installed correctly. Incorrect installation of the battery can lead to connectivity issues.
6. **Dimmable Bulbs:** If the bulbs turn off while being dimmed, turn on at high light levels but not at low levels, or flicker when dimmed, verify that you are using dimmable bulbs. for information on adjusting the dimmer for optimal bulb performance.
7. **Over Temperature Protection (OTP):** If the load is off and the light bar blinks 4 times, pauses, and repeats, the dimmer may be in Over Temperature Protection mode. Ensure that the dimmer is not overloaded and reset it by using the Front Accessible Service Switch (FASS) as described in the user manual.
If you have followed these troubleshooting steps and are still experiencing issues with the Pico remote control not controlling the light, it is recommended to for additional troubleshooting suggestions or contact customer support for further assistance.
Add New Comment