Answer
Oct 18, 2025 - 09:28 AM
According to the manual, if you are not getting any sound from your external player via the soundbar connected to the FeinTech VAX04201 HDMI eARC Pass Matrix Switch, the following steps can help troubleshoot the issue:
1. **Activate eARC:** Make sure that the eARC function is active on the switch. You can do this by pressing the button on the switch to turn on the eARC function. When the eARC function is active, the soundbar should receive the audio output.
2. **Check Audio Format:** Ensure that the soundbar supports the audio format being output by the source player. If the soundbar does not support the audio format, you may need to select a different audio format on the source player, such as Dolby Digital.
3. **Use Suitable HDMI Cable:** Make sure you are using a fully wired HDMI cable that is suitable for transmitting audio signals. Using a better quality HDMI cable can help ensure proper audio transmission.
By following these steps, you should be able to troubleshoot and resolve the issue of not getting any sound from your external player via the soundbar connected to the .
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