User Manual Q&AAnswer
Oct 11, 2025 - 01:53 PM
If the generator fails to start during a power outage, there could be several reasons for this issue. Here are the steps you can take to troubleshoot and resolve the problem based on the provided manual:
1. **Check Auto/Manual Button Position:** Ensure that the Auto/Manual button is in the correct position for automatic operation. If it's in the wrong position, the generator may not start automatically.
2. **Inspect ATS Communication Lead:** Make sure that the ATS communication lead is securely plugged in. If it's unplugged, the generator may not receive the start signal.
3. **Verify Ignition Key Position:** Check the ignition key position on the generator. For diesel generators, the key should be in the 'OFF' position, and for petrol generators, it should be in the 'ON' position.
4. **Check Generator Battery:** Ensure that the generator battery is not low or dead. A low battery can prevent the generator from starting.
5. **Verify RUN Lever Position:** Check the position of the RUN lever on the generator. It should be in the correct position for the generator to start.
6. **Inspect Fuel Supply:** Make sure there are no issues with the fuel supply to the generator. Lack of fuel can prevent the generator from starting.
7. **Reset the ATS Panel:** If the generator fails to start after three attempts, the solid RED fault light will illuminate. Press the Auto/Manual button once to reset the ATS panel and attempt to start the generator again.
8. **Seek Professional Help:** If all the above steps have been checked and the generator still fails to start, it's recommended to contact an experienced engineer or the repair center for further investigation.
By following these troubleshooting steps, you can identify and resolve the issue causing the generator to fail to start during a power outage.
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