User Manual Q&AAnswer
Oct 08, 2025 - 01:08 PM
Here are some steps to troubleshoot if the pump is not running when the control panel is powered on:
1. **Verify Power Supply:** Check if there is power supply to the control panel. Ensure that the incoming voltage matches the control panel voltage as indicated in the panel schematic.
2. **Check Connections:** Make sure all connections, including those of the pump power conductors and level switches, are properly connected to the correct terminals on the control panel. Use conduit sealant and waterproof wire nuts to ensure water-tight connections.
3. **Test Starter Pack:** If the pump has a Starter Pack installed, verify that it is securely mounted inside the control panel and that the wires are connected to the terminal blocks as per the instructions provided in the manual.
4. **Inspect Pump Wires:** Check the pump wires (White, Black, Red, Blue, Orange) and ensure they are correctly connected to the terminal block labeled Pump Connection and Pump 1 Thermal Sensor as described in the manual.
5. **Test Thermal Sensor:** Use an ohm meter to test the thermal sensor by placing one probe on the Blue wire and the other on the Orange wire. A reading close to zero indicates a good sensor, while an OL reading suggests an overload issue.
6. **Check Seal Fail Probe:** If applicable, test the Seal Fail Probe by following the instructions provided in the manual. Ensure proper connection and functionality of the sensor.
7. **Adjust Overload FLA:** If necessary, adjust the yellow dial on the overload relay to match the full load amps (FLA) of the pump. This setting ensures proper protection against overload conditions.
8. **Verify Overload Status:** Use an ohm meter to check if the overload has tripped. Place one probe on terminal 97 and the other on terminal 98 of the overload. A high reading indicates the overload is not tripped, while continuity or 0 ohms suggests a tripped condition.
By following these troubleshooting steps and referring to the user manual for detailed instructions on installation and operation, you can identify and resolve issues preventing the pump from running when the control panel is powered on.
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